Marketing Operations Executive

Funding Circle Ltd.; Greater London; Hybrid; GBP 60,000 - 90,000; Full time

Benefits offered by this job

Barista coffee

Subsidised lunches

Flexible benefits allowance

Private medical insurance

Dental cover

Annual learning allowance

Electric car scheme

Cycle-to-work

Job summary

Funding Circle Ltd. in London is seeking a Marketing Automation Specialist to manage marketing logic, segmentation and operational processes across no-code tools to support our marketing and customer communications.

You will streamline campaign processes and embed cutting-edge technologies in core marketing operations. You will collaborate with Developers, Analysts, Data Product Owners and Channel Marketers to solve challenges and drive impact.

Qualifications

• Proven experience with marketing automation platforms and data-driven campaigns.
• Understanding of data and logic to support marketing goals.

Responsibilities

• Manage marketing logic, segmentation and operational processes in no-code tools.
• Support marketing communications across channels to deliver right message to the right customer.

Skills

Marketing automation

CDP experience

Web tracking

Data-driven

Tools

Segment

Amplitude

Iterable

Job description

We’re on a mission to back the UK’s small businesses like no one else

Small businesses are the backbone of the economy, and we’re here to help them win. We’ve built a platform that uses clever data to get them the funding they need in minutes, not weeks.

At Funding Circle, we have the restless energy of a fintech start-up with the stability of a public company. It’s a unique mix that gives Circlers the autonomy to take ownership and the scale to make an impact that truly counts.

We’re a high-performing team that chooses to lift each other up. We challenge, we champion, and we have each other’s backs - because we know that when we stand together, we move faster and build better.

The impact is real: Last year alone, the businesses on our platform generated £7.2bn for the UK economy Come and join a mission that matters!

[Read our Impact Report] | [See our Trustpilot]

The role

London (Hybrid) | 3 days in the office | Competitive Salary + Benefits

Reporting to the Senior Manager, Marketing Automation and Technology, you will manage marketing logic, segmentation and operational processes in a range of team-owned no-code tools (such as Segment, Amplitude and Iterable) to support our Marketing and broader customer communication goals. This is a role in a team with a broad and transformational remit - you will be key in shaping it. You will be breaking ground by streamlining campaign processes and embedding cutting-edge technologies in the core operations of marketing teams.

• Understanding and maintaining context on marketing and comms processes and goals. You’ll work with a range of technical and commercial colleagues - Developers, Analysts, Data Product Owners as well as Channel Marketers - to understand challenges and opportunities across your portfolio
• Managing and supporting marketing audience logic, workflows and marketing processes in a range of team-owned tools
• Solving process challenges and improving operational standards across marketing channels - helping teams get the right message, to the right customer, via the right channel, at the right time
• Owning the reliability and documentation of the processes you create and update
• Prioritising the right level of solution, owning change work and soliciting support from those around you
• Proactively problem solving, identifying and confidently mitigating any risks, issues or control weaknesses that arise in your day-to-day

What we’re looking for

We value deep expertise, but a growth mindset and good energy are what really make our team click. We’re a group that chooses to lift each other up and think smart every day.

• Familiarity and a minimum of 18 months demonstrable experience working directly with platforms such as; Customer Data Platforms (CDPs), Marketing Automation, Web Tracking, or Email Service Providers (ESPs) - you should have solid experience and understanding of how data and logic support marketing goals and communication campaigns
• A technical and data savvy, solutions mindset with ambition to buildgreat marketing and comms processes
• A natural collaborator and ability to work through complexity to a solution, especially in data and platforms
• Comfortable moving fast with with new technologies, tools and in ‘greenfield’ areas requiring the forming of solutions and thinking - including the application of generative/agentic AI tools
• An understanding of website tag-management and web tracking is a bonus

We’re building a place where everyone truly feels they belong. Even if your past experience doesn't align perfectly with every requirement, we'd still love to hear from you.

Why join us?

We back you to build an incredible career and by joining us, you'll be part of one of The Sunday Times Best Companies to Work For 2026! As a flexible-first employer, we use a "best of both" approach. We’ll see you in our London office to collaborate – with barista coffee and subsidised Just Eat lunches on us!

Our Circler Proposition focuses on five areas:

• Flexibility: We provide a benefit allowance you can tailor to your own life and family.
• Health: This includes private medical and dental, health assessments, and access to a digital GP.
• Wealth: We offer life assurance, share schemes, and financial coaching.
• Development: You get a dedicated annual learning allowance to help you level up.
• Lifestyle: We have electric car and cycle-to-work schemes, plus season ticket loans.

We also have award-winning parental leave policies. We're here to support you through the big life moments, from fertility treatments to new additions to the family.

Ready to join a mission that matters? We’d love to chat!