Marketing, Design & Social Media Officer

Mencap; City Of London; Remote; GBP 60,000 - 80,000; Full time

Job summary

A leading charity organization in the UK is seeking a Marketing, Design & Social Media Officer to support their marketing efforts. This role involves creating high-quality visual content, engaging copy, and managing social media channels. Candidates should possess strong graphic design skills, proficiency in Adobe Creative Suite, and excellent copywriting abilities. The position offers flexible remote work with an occasional requirement to be in the London office.

Qualifications

• Strong graphic design skills and proficiency in Adobe Creative Suite.
• Good video editing skills for the creation of engaging social media content.
• Excellent copywriting and editing skills required.

Responsibilities

• Create graphic design work in line with brand guidelines.
• Plan, shoot, and edit video content for various platforms.
• Maintain a social media content calendar and engage with audiences.

Skills

Graphic design skills using Adobe Creative Suite

Proficient in Canva

Good video editing skills

Strong social media skills

Excellent copywriting and editing

Tools

Adobe Creative Suite

Canva

Video editing software

Job description

Contract Details

Contract: Until 31st March 2026
Hours: ~ 2.5 days/week (20 hours/week)
Location: Remote
Pay: £150-200 per day (dependent on qualifications & experience)

About Mencap

Mencap is the leading charity for people with a learning disability in England, Wales and Northern Ireland. We work with people with a learning disability and their families to challenge prejudice, change laws, and provide support so that everyone has a chance to live the life they choose. Our values are Passionate, Inclusive, Brave, Positive, Kind.

Purpose of the Role

We are seeking a creative, skilled and motivated Marketing, Design & Social Media Officer to support Mencap’s marketing, design and social media activity. In this role you will help to produce high-quality visual content, write engaging copy, manage social media channels, schedule posts, and support broader campaigns to increase awareness and engagement with Mencap’s mission.

Key Responsibilities

• Create graphic design work (print & digital) in Adobe Creative Suite (e.g. Photoshop, Illustrator, InDesign) in line with Mencap’s brand guidelines.
• Use Canva for quicker turn-around or template-based content.
• Plan, shoot/collect, edit video content (for campaigns, social media, internal comms) using appropriate tools (Adobe Premiere Pro / After Effects / CapCut or other video editing software).
• Create, write, edit, proof‑read copy for social media posts, newsletters, blogs, web pages, reports, etc., ensuring tone, style & messaging is consistent and compelling.
• Develop and maintain the social media content calendar; schedule posts via social media management tool(s).
• Monitor, respond to, and engage with audiences on social media, collaborating with other teams as needed (e.g. campaigns team, communications).
• Assist with the visual aspects of campaigns (graphics, banners, online adverts).
• Support analysis of performance: track metrics such as reach, engagement, video views; produce regular reports with insights and suggestions for improvement.
• Work with internal stakeholders to gather briefings, source content, images, quotes, case studies etc.
• Ensure all content meets accessibility standards (e.g. captions/subtitles on videos, alt text on images).
• Maintain and organise a repository of visual assets (images, video, graphics etc.).

Person Specification

Essential Skills & Experience

• Strong graphic design skills using Adobe Creative Suite (Photoshop, Illustrator, InDesign, After Effects, CapCut or similar).
• Proficient in Canva, including setting up templates, adjusting designs, etc.
• Good video editing skills – ability to edit short video clips for social/digital use, add graphics, transitions, captions etc.
• Strong social media skills: content scheduling, platform knowledge (e.g. Facebook, Instagram, X/Twitter, LinkedIn, TikTok), monitoring/engagement.
• Excellent copywriting and editing skills – ability to write clear, engaging, audience‑appropriate content.
• Ability to manage own workflow, meet deadlines, juggle multiple tasks.
• Good eye for detail, consistency and brand adherence.

Desirable

• Experience in the charity / not‑for‑profit sector, or working with social causes.
• Experience using analytics tools (e.g. SproutSocial, Buffer, Hootsuite, Meta Business Suite, or other social media management tools) and using data to inform content decisions.
• Basic photography or content production experience (shooting photos / video).
• Understanding of accessibility best practices in digital communications.

Practical Details

• Contract length: 6 months – until 31st March.
• Working days: 2.5 days per week (exact days to be agreed).
• Occasional work in London office.
• Holidays: pro‑rata including bank holidays.