Marketing Community Manager

TryHackMe Ltd; City Of London; Remote; GBP 60,000 - 80,000; Full time

Job summary

A leading cybersecurity education platform is seeking a Community Manager to drive engagement both online and offline. The role involves developing community growth strategies on platforms like Reddit and Discord, planning events, and nurturing community relationships. The ideal candidate has a solid background in community management and a passion for cybersecurity. This position offers competitive remote work benefits including flexibility, training budgets, and health insurance.

Benefits

100% Remote

Flexi Time

Training budget

Company Retreat

Health Insurance

Enhanced Maternity & Paternity

401k / Pension

Lunch on us

Free THM subscription for your circle

Lunch coverage during virtual company lunches

Free subscription for family and friends

Qualifications

• 3+ years’ experience in community management, ideally in tech, cybersecurity, or STEM education.
• Proven experience managing and growing communities on Reddit, Discord, or similar platforms.
• Strong understanding of brand management and how to foster loyalty through consistent engagement.
• Strong understanding of brand management and fostering loyalty through engagement.
• Excellent communication and storytelling skills.
• Experience using data to measure engagement and community health.

Responsibilities

• Develop and execute a community growth strategy across Reddit, Discord, and new platforms.
• Foster authentic connections by engaging with community members daily.
• Plan and deliver offline engagement initiatives, including local meetups and community-led events.
• Plan and deliver offline engagement initiatives such as local meetups and hackathons.
• Identify and empower ambassadors and advocates to represent the brand globally.
• Collaborate with marketing to align community activities with brand campaigns.
• Gather insights from the community to guide company strategy.
• Maintain brand consistency across all community platforms.

Skills

Community management

Brand management

Communication

Data analysis

Communication skills

Data analysis for engagement

Job description

The Role

We’re looking for a Community Manager to help us build, engage, and empower the TryHackMe community: both online and offline.

At TryHackMe, our mission is to make learning cybersecurity accessible, engaging, and fun for everyone. Our community is central to achieving that mission - connecting millions of learners, educators, and professionals worldwide who are passionate about cybersecurity and technology.

As Community Manager, you’ll be the bridge between TryHackMe and our users - the voice, advocate, and creative force behind community growth. You’ll strengthen our existing channels on Reddit and Discord, while leading initiatives to launch new communities on platforms like Telegram and WhatsApp. Beyond online engagement, you’ll help bring the TryHackMe community to life through offline events and activities that foster connection and collaboration.

Reporting to the Head of Marketing, you’ll own community engagement, brand consistency, and advocacy programs that turn learners into lifelong TryHackMe champions.

Key Responsibilities

• Develop and execute a community growth strategy across Reddit, Discord, and new platforms like Telegram and WhatsApp.
• Foster authentic connections by engaging with community members daily - answering questions, sparking discussions, and celebrating achievements.
• Launch and moderate new community channels, ensuring they’re safe, inclusive, and aligned with TryHackMe’s brand tone and values.
• Plan and deliver offline engagement initiatives, including local meetups, university partnerships, hackathons, and community-led events.
• Identify and empower ambassadors and advocates, giving them tools to represent TryHackMe globally.
• Collaborate with marketing and content teams to align community activities with brand campaigns and product launches.
• Gather insights from the community, reporting on engagement trends, feedback, and sentiment to guide company strategy.
• Maintain brand consistency and uphold TryHackMe’s voice across all community platforms.

Skills & Requirements

Essential

• 3+ years’ experience in community management, ideally in tech, cybersecurity, or STEM education.
• Proven experience managing and growing communities on Reddit, Discord, or similar platforms.
• Excited about cybersecurity or STEM - you genuinely enjoy learning, exploring, and sharing these topics with others.
• Strong understanding of brand management and how to foster loyalty through consistent, authentic engagement.
• Excellent communication and storytelling skills, with the ability to inspire and educate.
• Experience using data to measure engagement and community health.

Desirable

• Experience launching or scaling tech communities.
• Event planning experience - from small meet-ups to large-scale community activations.
• Familiarity with community analytics and social listening tools.
• Start-up or scale-up experience - comfortable working autonomously and wearing multiple hats.
• Creative mindset - not afraid to experiment with new ideas to drive engagement.

Benefits & Perks

💸 Salary - We hire across 34+ countries. We determine salaries based on geographic location, seniority, interview performance, and market rates using leading compensation benchmarking tools.

🚣 100% Remote - In a fully digital world, work from anywhere you want!

🕒 Flexi Time - Choose your own hours as long as you have at least 2 hours of overlap with the UK timezone (from 8am - 6pm).

💻 Tools - a dedicated work laptop + any accessories you need to do your best work.

👕 Swag Pack - start your TryHackMe journey with a sought-after branded swag bundle!

💪 Personal Development - £2,500 training budget to acquire certifications, books and more.

⛱️ Company Retreat - an annual company retreat, fully paid for by us!

🧡 Health Insurance - if you’re in a country that doesn’t have public health care.

🍼 Enhanced Maternity & Paternity- an enhanced package on top of statutory requirements.

💸 401k / Pension - TryHackMe makes it easy to save money for your retirement.

🍕Lunch on us - whether you’re a pizza-lover, salad obsessed or a big sushi fan, TryHackMe will cover the cost of your lunch order during our recurring company virtual lunches.

🎟 Free THM subscription for your circle - we know our platform can be transformative, and we want to extend that impact to your family and friends!

Our Hiring Process:

Stage One: TA Screening(30m)

Stage Two: Hiring manager interview (30m)

Stage Three: Challenge stage (45m)

Stage Four: Founders final (30m)

Please note that, at this time, we are unable to provide sponsorship