Marketing & Communications Officer

Doocey Group; Tipton; On-site; GBP 60,000 - 80,000; Full time

Job summary

A family-run utility and civil engineering contractor in Tipton is seeking a Marketing & Communications Officer. The successful candidate will be responsible for shaping the company’s brand through engaging campaigns and managing its social media strategy. Ideal applicants should have 1-2 years of experience in marketing or communications, strong digital marketing knowledge, and excellent communication skills. This role offers an opportunity to work in a dynamic environment with a focus on growth and engagement.

Qualifications

• 1-2 years of experience in a marketing or communications role.
• Strong understanding of digital marketing principles.
• Proficiency in social media management and analytics.

Responsibilities

• Manage social media strategy to drive engagement.
• Develop marketing communications strategies.
• Liaise with directors and prepare progress reports.

Skills

Organizational skills

Creative thinking

Written communication

Verbal communication

Relationship building

Strategic mindset

Education

GCSEs including Maths and English at Grade 4-9

Tools

Social media management tools

WordPress or equivalent

Microsoft Office (PowerPoint, Word)

Job description

Job Title

Marketing & Communications Officer

Salary

Our salaries are competitive and reviewed regularly to ensure they remain fair and in line with the wider industry.

Location

Tipton

Our Company

Doocey Group is a family‑run utility and civil engineering contractor with over 40 years' experience built on strong, Black Country values. We’ve experienced significant growth over the past 10 years through consistently delivering high quality work on behalf of our clients, including National Grid and South Staffordshire Water. We pride ourselves on the strength of our relationship with our clients and subcontractors and, despite operating in a very fast‑paced and often challenging industry, we will soon register a turnover of £100m, a significant milestone for the organisation. If you’re looking to join a business that values hard work, loyalty and ambition, you’ll feel right at home here.

The Role

As a Marketing & Communications Officer, you’ll help shape how our organisation is seen and heard. From crafting compelling campaigns via multi‑media channels, you’ll use your creativity and attention to detail to bring our brand to life. You’ll collaborate with the teams across the business to ensure our messaging is consistent, engaging and aligned with our strategic goals.

Responsibilities

• Collate and publish case studies and news stories across social media platforms and the Group website
• Own and manage the company's social media strategy, with a focus on driving growth and increasing engagement across multiple platforms
• Liaise with Directors to support the development and execution of marketing and communications strategies
• Provide regular progress reports and performance updates to the Directors
• Collaborate with brand, design, SEO and digital marketing partners to ensure cohesive and effective campaigns
• Proactively identify and develop newsworthy stories, initiatives, and opportunities within the business and external environment
• Monitor and evaluate public perception of Doocey Group's brand and reputation, providing insights and recommendations as required
• Ensure all communications align with organisational goals, brand strategy and target audience objectives
• Build and maintain strong relationships with media representatives to enhance and promote the company's image
• Conduct market research and analyse audience insights to inform marketing and communication activities
• Support the creation of consistent and high‑quality presentations and point‑of‑sale materials
• Assist with the preparation of tenders, award submissions and related promotional content
• Provide Business Development and Talent Acquisition team with relevant marketing materials
• Coordinate the design, production and distribution of in‑house branded items such as gifts, stationery and promotional merchandise

Personal Qualities

• Highly organised, with the ability to manage multiple projects and deadlines simultaneously
• Creative thinker with strong attention to detail and a passion for developing engaging content
• Excellent written and verbal communication skills, with the ability to adapt tone and messaging for different audiences
• Confident collaborator who can build positive relationships with colleagues, stakeholders and external partners
• Self‑motivated and proactive, with the initiative to identify opportunities and drive continuous improvement
• Strategic mindset with an understanding of how marketing and communications support wider business objectives
• Professional, adaptable and able to thrive in a fast‑paced, dynamic environment
• Strong sense of brand awareness and commitment to maintaining a consistent and positive company image

Technical Skills & Experience

• 1‑2 years' experience in a marketing, communications, or similar role – ideally within a multi‑disciplinary or fast‑paced business environment
• Strong understanding of digital marketing principles, including social media engagement, SEO and content strategy
• Proficiency in using social media management and analytics tools
• Working knowledge of website content management systems such as WordPress or equivalent
• Competence in Microsoft Office applications, particularly PowerPoint and Word for producing presentations and branded materials

Qualifications & Training

• GCSEs including Maths and English at Grade 4‑9 or equivalent
• Full UK driving licence

Additional Information

Doocey Group values a diverse workforce and welcomes applications from all sections of the community, regardless of any protected characteristics. Please note that we operate with a preferred supplier list and will not accept unsolicited CVs from recruitment agencies with whom we do not have an existing agreement.

By submitting your application, you consent to Doocey Group retaining your CV, application details and personal information for the purpose of considering you for current and future employment opportunities. Your information will be stored securely and will only be shared internally as necessary.