Marketing Automation & CRM Architect

Regent College London; Greater London; On-site; GBP 42,000 - 48,000; Full time

Job summary

An educational institution in London seeks a Marketing Automation & CRM Operations Manager to manage lead management and customer journeys using Microsoft Dynamics 365 and Click Dimensions. Successful candidates will have strong CRM experience, knowledge of marketing automation, and expertise in data analysis and reporting tools. The role offers a competitive salary and the opportunity to work on strategic projects to enhance marketing efficiency.

Qualifications

• Proven experience using Dynamics 365 for marketing operations.
• Hands-on experience with Click Dimensions for automation.
• Strong understanding of GDPR compliance.

Responsibilities

• Design and maintain automated marketing journeys in ClickDimensions.
• Manage integrations with tools like Zapier and WhatsApp Business.
• Build and maintain marketing dashboards in Looker Studio and Power BI.

Skills

Dynamics 365 for marketing operations

Click Dimensions

CRM data structures

Looker Studio

Power BI

Zapier

WhatsApp Business

Analytical mindset

Communication skills

Project management

Job description

An educational institution in London seeks a Marketing Automation & CRM Operations Manager to manage lead management and customer journeys using Microsoft Dynamics 365 and Click Dimensions. Successful candidates will have strong CRM experience, knowledge of marketing automation, and expertise in data analysis and reporting tools. The role offers a competitive salary and the opportunity to work on strategic projects to enhance marketing efficiency.