Marketing and Customer Engagement Coodinator

Extension Recruitment; Washington; On-site; GBP 25,000 - 35,000; Full time

Job summary

A well-established manufacturer in the North East of England is seeking a Bilingual Marketing Coordinator to join their dynamic team. This exciting opportunity is perfect for someone passionate about marketing and customer engagement, with essential fluency in French and/or Spanish. The role includes developing marketing campaigns, managing social media, and providing excellent customer service. If you are proactive with strong communication skills, we encourage you to apply for this impactful position.

Benefits

Life Assurance

Healthcare Scheme

Staff discounts with major retailers

33 days holiday (including bank holidays)

Qualifications

• Experience in marketing and customer service with strong communication skills.
• Proactive mindset and excellent organisational skills.
• 1–3 years’ experience in marketing or customer service.

Responsibilities

• Assist in developing and executing marketing campaigns.
• Coordinate creation and distribution of marketing materials.
• Maintain and update website and social media channels.
• Support digital marketing efforts and track performance metrics.
• Respond to customer queries and manage order processes.
• Organise events and trade shows.

Skills

Fluency in French

Fluency in Spanish

Marketing skills

Customer service

Strong communication skills

Organisational skills

Education

Marketing qualification

Tools

Digital marketing tools

Social media tools

Job description

Bilingual Marketing Coordinator

Location: Gateshead, Tyne and Wear
Contract Type: Permanent / Full Time

We’re working with a well-established North East manufacturer seeking a Bilingual Marketing Coordinator to join their dynamic team. This is a fantastic opportunity for someone passionate about marketing and customer engagement to make a real impact.

Due to the European reach of this business, language skills are essential with proficiency in French and/or Spanish.

About the Company

This business is known for its innovative approach and supportive culture. As a Bilingual Marketing Coordinator, you’ll be part of a team that values collaboration, continuous improvement, and long-term development.

Benefits

• Life Assurance
• Healthcare Scheme
• Staff discounts with major retailers
• 33 days holiday (including bank holidays)

The Role – Bilingual Marketing Coordinator

In this role, you’ll combine creative marketing skills with a strong customer focus. As Bilingual Marketing Coordinator, you’ll support marketing campaigns, manage social media and digital content, and ensure excellent customer service.

Key Responsibilities

• Assist in developing and executing marketing campaigns
• Coordinate creation and distribution of marketing materials
• Maintain and update website and social media channels
• Support digital marketing efforts and track performance metrics
• Respond to customer queries and manage order processes
• Organise events and trade shows

About You

You’ll have experience in marketing and customer service with strong communication skills and a proactive mindset.

You Will Ideally Have

• French and/or Spanish fluency essential
• Marketing qualification (preferred)
• 1–3 years’ experience in marketing or customer service
• Familiarity with social media and digital marketing tools
• Excellent organisational skills and attention to detail

We’re committed to promoting inclusive opportunities. As a recruitment partner, we work with employers who value diversity and authenticity. If you’re excited about a Bilingual Marketing Coordinator position but don’t meet every single requirement, we still encourage you to apply — your unique perspective could be exactly what they’re looking for.