Marketing Account Manager

Alvini Creative; Norwich; Hybrid; GBP 60,000 - 80,000; Part time

Job summary

A creative digital agency in Norfolk is seeking an Account Manager / Client Delivery Lead to enhance client relationships and manage projects in a dynamic setting. Candidates should have 1.5–2+ years' agency experience and a strong grasp of social media platforms. The role allows hybrid work flexibility while offering a supportive and creative environment to thrive in.

Benefits

Opportunity to grow into Head of Delivery

Hybrid work flexibility

Working with exciting brands

Qualifications

• 1.5–2+ years' experience in a social media, marketing or creative agency.
• Strong organizational and communication skills.
• Portfolio of social campaigns or creative projects managed.

Responsibilities

• Be the main point of contact for clients.
• Keep projects organized using Asana and Notion.
• Manage TikTok Shop accounts for key clients.

Skills

Client communication

Project management

Social media knowledge

Organizational skills

Attention to detail

Tools

Asana

Notion

Canva

CapCut

Job description

Creative Digital Agency – Norfolk / East Anglia

Location: Hybrid – Norfolk / East Anglia preferred (1 day per week in person)

Hours: 4 days per week, 8 hours per day (32 hours total)

Pay: £15 per hour (approximately £1,920 per month)

Type: Part-time, permanent, with potential to expand as the agency grows

About Us

We’re a growing creative digital agency that helps brands shine online through social media management, content creation and paid advertising.

Our clients range from lifestyle and food brands to event and e-commerce businesses, and we’re known for being creative, fast-moving and great fun to work with.

We’re looking for a confident, organised and bubbly Account Manager / Client Delivery Lead to join our team. You’ll work closely with the Agency Director to manage client relationships, keep projects running smoothly and ensure every campaign is delivered to a high standard.

The Role

This is an exciting opportunity for someone who loves managing people and projects in a creative environment. You’ll be the key link between our clients, our creative team and the Director, ensuring content, campaigns and TikTok Shop activities are completed efficiently and effectively.

You’ll take the lead on projects, make decisions confidently and help shape how we deliver work across the agency.

What You Will Be Doing

Client & Project Management

• Be the main point of contact for a range of clients and manage communication in a friendly and professional way.
• Keep projects organised using Asana and Notion, tracking deadlines, briefs and progress.
• Liaise with our design and video teams to send briefs, assign tasks and approve visuals.
• Check all creative work for spelling, grammar and brand consistency before client approval.
• Ensure all deliverables are completed on time and to a high standard.

TikTok & E-Commerce

• Help manage and grow TikTok Shop accounts for key clients.
• Coordinate creative assets, product listings and promotional visuals.
• Work with the team to produce UGC-style videos and TikTok content ideas.
• Keep up to date with TikTok trends and bring new ideas to the table.

Social Media Delivery

• Build and maintain monthly content calendars.
• Schedule posts across Meta, TikTok, LinkedIn and other platforms.
• Write short, engaging captions when needed.
• Ensure posts are boosted as planned and monthly reports are sent on time.
• Support community engagement by replying to comments, DMs and encouraging account growth.

Internal Coordination

• Run weekly team check-ins to keep projects on track.
• Create shoot briefs with the Director and videographer one week before filming.
• Support the Director with project planning and client strategy.
• Bring positive energy, ownership and confidence to everything you do.

About You

You’re confident, proactive and naturally organised. You love taking the lead, solving problems and getting things done. You enjoy working in a creative environment where no two days are the same, and you’re comfortable juggling multiple projects at once!

We’re looking for someone who:

• Has 1.5–2+ years’ experience in a social media, marketing or creative agency.
• Is confident communicating with clients and leading projects.
• Is familiar with Asana, Notion, Canva, CapCut & similar platforms.
• Has a deep understanding of social platforms, especially TikTok and Meta.
• Keeps up to date with social media trends and industry news.
• Is based in Norfolk or East Anglia and able to meet with the Director one day per week.
• Is fun, positive and enjoys taking initiative.

Requirements

• A portfolio of social campaigns or creative projects you’ve managed.
• Strong organisational and communication skills.
• Excellent attention to detail and high standards of presentation.
• A genuine interest in social media and digital marketing.

What does success look like to our agency?

• Projects, posts and reports are delivered on time and at a high standard.
• Clients feel supported and confident in your communication.
• The creative team runs smoothly with clear briefs and deadlines.
• The Director is able to focus more on growth and strategy thanks to your support.

Why you will love working at Alvini Creative:

• Be part of a small, ambitious and creative team where your ideas genuinely matter.
• Work with exciting brands and varied projects every week.
• Hybrid flexibility: three days remote, one in person.
• Opportunity to grow into a Head of Delivery or Operations role as the agency expands.

To apply:

Please send your CV, portfolio and a short note about your experience managing social media projects or client accounts to [e-mail].

We’re excited to meet someone confident, fun and ready to make a real impact with us!