Market Research Interviewer - Sutton and Morden

National Centre for Social Research; City Of London; On-site; GBP 60,000 - 80,000; Part time

Job summary

A leading social research organization is seeking a Market Research Interviewer for part-time work based in Sutton. The role involves visiting homes to conduct interviews on vital topics affecting daily life. Candidates should have a valid UK driving licence, good communication skills, and the ability to work flexible hours. This is a rewarding role ideal for those adept in customer-facing positions, offering bonuses and travel compensation.

Benefits

£250 bonus after launch

Mileage at 36p per mile

Admin fees and holiday pay (12.1%)

Qualifications

• Valid UK driving licence and sole use of a car.
• Willingness to complete a DBS check.
• Reliable home broadband.
• Comfortable using basic technology.

Responsibilities

• Visit people in their homes for research interviews.
• Collect data on health, housing, and transport.
• Guide conversations using a tablet or laptop.

Skills

Good at talking to people

Strong verbal and written English

Time management skills

Self-motivated

Friendly and professional

Job description

Market Research Interviewer - Sutton and Morden

Department: Field Interviewers

Employment Type: Part Time

Location: Sutton

Compensation: £15.12 / hour

Description

What you’ll do

You will visit people in their homes to carry out vital research interviews on important topics such as health, housing, and transport. Using a tablet or laptop, you will guide conversations that capture real experiences of daily life in Britain.

This is not a desk job. You will be out in your community, knocking on doors. People receive a letter beforehand, but they are not always expecting you. Some won’t answer. Others will say no. That’s completely normal and part of the role.

When someone says yes and shares their story, you will know you’ve helped create change that improves people’s lives.

What you’ll earn

• £20-£30 per interview (typically)
• Admin fees and holiday pay (12.1%)
• Travel time at £4.68/hour (most projects)
• Mileage at 36p per mile (up to 10,000 miles)
• £250 bonus after your launch, then £250 more at two months and four months

Average hourly rate: £15.12 (including holiday pay), with experienced interviewers earning more.

What you’ll need

Essential:

• Valid UK driving licence and sole use of a car
• Class 1 Business insurance
• Right to work in the UK
• Willingness to complete a DBS check
• Reliable home broadband
• Laptop or tablet with camera
• Comfortable using basic technology
• At least 18 hours available per week
• Flexibility for weekdays, evenings and weekends
• Strong verbal and written English

Personal qualities:

• Good at talking to people
• Friendly and professional
• Resilient and confident
• Self-motivated and independent
• Having good time management and prioritising skills

Who this suits

This role is ideal if you’ve worked in retail, hospitality, admin, driving, sales or any customer-facing role. You don’t need research experience. We're looking for reliable people who enjoy helping others and want flexible, part-time hours that fit around other commitments.

Our process is quick and straightforward:

• Apply online
• One-way video interview (via Willo – do it anytime, anywhere)
• Final interview (includes a short role play)
• Offer
• Background checks (via Zinc)
• Start work

Need adjustments during the process? Contact: [e-mail]

Key Responsibilities

We’re NatCen, the UK’s largest independent social research organisation. Our work is trusted by government, universities, and charities, and helps improve lives across the country.