Market Research Interviewer - Durham

National Centre for Social Research; North East; On-site; GBP 40,000 - 60,000; Part time

Job summary

A leading social research organization seeks a Market Research Interviewer in Durham to conduct interviews at people's homes. This part-time role requires flexibility and offers an average hourly rate of £15.12, with additional bonuses and travel compensation. Ideal for those with customer-facing experience who wish to contribute positively to the community.

Benefits

Bonus after launch

Travel compensation

Holiday pay

Qualifications

• Valid UK driving licence and sole use of a car.
• Willingness to complete a DBS check.
• At least 18 hours available per week.

Responsibilities

• Carry out vital research interviews in people's homes.
• Guide conversations to capture real experiences.
• Complete background checks as part of the hiring process.

Skills

Strong verbal and written English

Good at talking to people

Self-motivated and independent

Tools

Laptop or tablet with camera

Job description

Market Research Interviewer - Durham

Department: Field Interviewers

Employment Type: Part Time

Location: Durham

Compensation: £15.12 / hour

Description

What you'll do

You’ll visit people in their homes to carry out vital research interviews on important topics like health, housing and transport. Using a tablet or laptop, you’ll guide conversations that capture real experiences of daily life in Britain.

This is not a desk job. You’ll be out in your community, knocking on doors. People receive a letter beforehand, but they’re not always expecting you. Some won’t answer. Others will say no. That’s completely normal and part of the role.

But when someone says yes and shares their story? You’ll know you’ve helped create change that improves people’s lives.

What you’ll earn

£20‑£30 per interview (typically), plus:

• Admin fees and holiday pay (12.1%)
• Travel time at £4.68/hour (most projects) for travel to the area you are working in
• Mileage at 36p per mile (up to 10,000 miles)
• £250 bonus after your launch, then £250 more at two months and four months

Average hourly rate: £15.12 (including holiday pay), with experienced interviewers earning more.

What you’ll need

Essential

• Valid UK driving licence and sole use of a car
• Class 1 Business insurance
• Right to work in the UK
• Willingness to complete a DBS check
• Reliable home broadband
• Laptop or tablet with camera
• Comfortable using basic technology
• At least 18 hours available per week
• Flexibility for weekdays, evenings and weekends
• Strong verbal and written English

Personal qualities

• Good at talking to people
• Friendly and professional
• Resilient and confident
• Self‑motivated and independent
• Having good time management and prioritising skills

Who this suits

This role is ideal if you’ve worked in retail, hospitality, admin, driving, sales or any customer‑facing role. You don’t need research experience. We’re looking for reliable people who enjoy helping others and want flexible, part‑time hours that fit around other commitments.

Our process is quick and straightforward

• Apply online
• One‑way video interview (via Willo – do it anytime, anywhere)
• Final interview (includes a short role play)
• Offer
• Background checks (via Zinc)
• Start work

Need adjustments during the process? Contact: [e-mail]

Key Responsibilities

We’re NatCen, the UK’s largest independent social research organisation. Our work is trusted by government, universities, and charities, and helps improve lives across the country.