Market Management Manager

Virgin Holidays LTD; Crawley; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading travel company in Crawley is seeking a Market Manager to drive the commercial performance of their market portfolio. The candidate will use data-driven insights and collaborate across teams to execute routes and product strategies. The ideal individual will have a strong analytical mindset, experience in market performance, and a background in the travel industry is a plus. This role offers the opportunity to lead initiatives that exceed expectations and influence revenue strategies.

Qualifications

• Proven ability to interpret complex data and deliver actionable insights.
• Experience in driving market performance through commercial principles.
• Ability to manage multiple priorities in a fast-paced environment.

Responsibilities

• Monitor performance and lead cross-functional teams to exceed expectations.
• Provide insights to support forecasting and commercial planning.
• Foster relationships with stakeholders to align revenue strategies.

Skills

Analytical thinking

Commercial insight

Collaboration

Market performance analysis

Adaptability

Education

Degree in economics, aviation, business, or related field

Job description

Overview

At Virgin Atlantic Airways, we believe that everyone can take on the world, and it's our vision to become the most loved travel company. As we embark on this next exciting stage of our journey, we're harnessing our spirit of entrepreneurship and innovation to challenge the status quo. In a nutshell, as a Market Manager, you'll own and lead the commercial performance of your market portfolio by combining data‑driven insights with strategic thinking and cross‑functional collaboration. You'll shape and execute route and product strategies, covering fares and ancillary products through budget planning, forecast insight, and market analysis. Success hinges on your ability to interpret performance data, raise impactful tactical requests, and collaborate across teams to influence the levers that drive market growth.

Responsibilities

• Monitor performance across all products and lead cross‑functional teams to activate initiatives that not only meet but exceed expectations.
• Use cutting‑edge analytics tools to shape and adapt market and route‑level strategies. Feed your insights into commercial trading playbooks and measure their impact to stay ahead of the curve.
• Provide market and route‑level insights to support short‑ and long‑term forecasting, drawing on demand signals, competitor trends, and geopolitical awareness to inform commercial planning.
• Be the voice of the market, by translating product performance and competitive positioning into clear, actionable insights across multiple teams and forums.
• Foster strong relationships with internal stakeholders, airline partners, joint ventures, and agencies to ensure alignment and success in revenue strategies.
• Prioritise high‑impact actions and support effective execution, always looking for smarter, more efficient ways to deliver results.

Qualifications

We're seeking a commercially savvy, analytically minded individual who thrives in fast‑paced environments and brings a collaborative, solutions‑focused approach to their work. Strong analytical thinker with the ability to interpret complex data and translate it into actionable insight.

• A solid understanding of commercial principles and experience applying business insight to drive market performance.
• Comfortable taking ownership of your portfolio, with a proactive, accountable approach to delivering results.
• Adaptable and resilient, able to manage multiple priorities and thrive in a dynamic, fast‑paced environment.
• Strategic mindset, with the confidence to operate in ambiguity and contribute to cross‑functional decisions.
• A degree in economics, aviation, business, or a related field, or equivalent professional experience in a relevant discipline.
• A team player who brings initiative, energy, and curiosity to everything you do.

It would be great if you also have a background in the Travel industry.