Market Facing Director, Insurance TC FS

EY UK; Manchester; Hybrid; GBP 120,000 - 180,000; Full time

Benefits offered by this job

Flexible working

Career development

Total Rewards package

Job summary

EY UK is seeking a Director-level Insurance Transformation leader to shape and deliver complex programs for clients in London and across the UK. You will advise on strategy, lead cross-functional teams, and drive value through technology-enabled insurance transformations.

The role requires deep insurance industry knowledge, exceptional stakeholder management, and a proven track record of delivering high-impact programmes within demanding timelines.

Qualifications

• Experience as a Director in a consulting organisation.
• Extensive knowledge of General Insurance, Commercial/Speciality, or Life and Pensions value chains.
• Proven track record delivering large-scale insurance transformations.

Responsibilities

• Lead multidisciplinary teams across business and technology for Insurance clients.
• Manage engagements from start to finish, ensuring revenue and profitability targets.
• Mentor junior consultants and grow the Insurance practice.
• Develop strategies and delivery roadmaps; shape proposals and thought leadership.
• Maintain strong client relationships and manage stakeholders at C-suite level.

Skills

Director-level leadership

Insurance industry knowledge

Stakeholder management

Business development

Problem-solving

Job description

At EY, we’re all in to shape your future with confidence.

We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go.

Join EY and help to build a better working world.

EY has a market leading UK Insurance Transformation practice, and our specialist Insurance Technology team are critical to this. We work closely with the breadth of EY’s capabilities, as well as with our alliance partners to support Insurance clients to solve their most complex challenges, and transform their organisations. To support are ongoing growth, we are looking for proven Insurance focused Directors who inspire teams, drive strategic transformation and deliverable measurable value for our Insurance clients.

Location(s): London (c.3 days in EY/ client offices)

Role Overview

You will combine deep business and technology consulting experience, with strong insurance knowledge, to support our clients strategise, solution and deliver insurance transformation. We are seeking individuals who have experience across the insurance lifecycle, understanding insurance drivers, how organisations are structured, their key capabilities and how technology and data enables this. We are looking for individuals who have excellent stakeholder management skills and can build client and internal relationships, who can work closely with our EY broader capabilities to bring the right insurance business and technology expertise together for our clients.

Key Responsibilities

Leadership

• Lead high-performing, multidisciplinary teams for Insurance clients across business and technology workstreams, fostering a culture of collaboration, excellence, and continuous improvement.
• Build and maintain strong stakeholder relationships, acting as a trusted advisor to clients and balancing competing priorities
• Manage insurance client engagements through their lifecycle, ensuring management of engagement risk, revenue and profitability to meet/ exceed on financial commitments
• Mentor and develop junior consultants, supporting their growth and contributing to the insurance practice’s capability building.

Consulting Excellence

• Apply core consulting skills to understand insurance client challenges and needs, problem solve issues, and translate these into actionable strategies and deliverables
• Utilise understanding and insight into the insurance value chain to design optimal technology solutions to meet the capability demands of insurers
• Manage activity and teams through significant ambiguity, whilst aligning disparate stakeholder groups to solve challenges and align on outcomes
• Manage end-to-end project lifecycles, driving delivery outcomes to enable insurance client goals, technology vision, and value expectations.
• Deliver large-scale transformations for Insurance clients, leveraging best practices and innovative approaches.

Sales & Business Development

• Be responsible for managing insurance client account(s) and stakeholders across a portfolio of technology opportunities and projects
• Identify and pursue new business opportunities, leveraging your insurance network and market insights to drive growth.
• Shape compelling insurance proposals and thought leadership, positioning the firm as a partner of choice for strategic transformation.
• Meet individual and team sales and revenue targets.

Strategy

• Develop and execute strategies for insurance clients which address complex business challenges, integrating technology, operations, and organizational change.
• Advise C-suite stakeholders on strategic priorities, balancing short-term objectives with long-term vision.
• Stay ahead of disruptive trends and industry shifts, ensuring clients are positioned for sustainable success.

Profile Requirements

• Strong core consulting skills with experience as a Director in a consulting organisation
• Extensive and deep knowledge of insurance organisations and their value chains, business models, business processes, capabilities and technology solutions & vendors (across General Insurance, Commercial and Speciality, or Life and Pensions)
• Experience working with clients to create business and technology strategies, solutions and delivery roadmaps
• Experience leading business and technology enabled transformation projects within Insurance.
• Proven track record in project delivery, with the ability to deliver high-quality outcomes under tight deadlines.
• Strong client and relationship network within the Insurance Industry, and experience developing and owning relationships across the market
• Exceptional communication and stakeholder management skills, bringing teams together to achieve common goals in complex environments.
• Extensive experience managing teams and mentoring talent, contributing to practice growth and capability building.

What We Look For

• Well-rounded insurance consultants with a strong toolkit and a deep appreciation for client relationships.
• Intellectual strength, curiosity, and flexibility to navigate ambiguous requirements and rapidly solve complex problems.
• Confident communicators who can lead conversations with C-level stakeholders, technology leaders, and business sponsors.
• Professionals with an agile mindset and a passion for delivering meaningful, tech-enabled change.
• Commitment to learning, knowledge sharing, and inspiring others.
• Individuals who are passionate about continuing to progress their careers in a consulting organisation

What working at EY offers

We offer a competitive remuneration package where you’ll be rewarded for your individual and team performance. Our comprehensive Total Rewards package includes support for flexible working and career development, and with FlexEY you can select benefits that suit your needs, covering holidays, health and well-being, insurance, savings and a wide range of discounts, offers and promotions. Plus, we offer:

• Support, coaching and feedback from some of the most engaging colleagues around
• Opportunities to develop new skills and progress your career
• The freedom and flexibility to handle your role in a way that’s right for you

About EY

As a global provider of assurance, tax, transaction and advisory services, we’re using the finance products, expertise and systems we’ve developed to build a better working world. That starts with a culture that believes in giving you the training, opportunities and creative freedom to make things better. Whenever you join, however long you stay, the exceptional EY experience lasts a lifetime.

EY | Building a better working world

EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.

Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.

EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories