Market Deputy Store Manager - Cheltenham Monsoon & Accessorize

Monsoon Accessorize; Cheltenham; On-site; GBP 25,000 - 35,000; Full time

Job summary

A thriving fashion retailer in Cheltenham is seeking an experienced Deputy Store Manager. This role involves leading a team to deliver outstanding customer service, supporting management, and contributing to store performance. The ideal candidate will have team management experience and a proven track record in customer service. This position offers a competitive salary, exciting bonuses, and various employee benefits including discounts.

Benefits

Competitive salary

Exciting bonus scheme

Staff uniform allowance

Generous staff discount

Additional holiday for birthday

Qualifications

• Experience of managing a team.
• Demonstrates passion, drive, and resilience.
• Decision-making ability and ownership.
• Confident in taking responsibility.
• Effective communication skills.

Responsibilities

• Support Store Manager with team development.
• Manage store team motivation and performance.
• Assist in operational administration.
• Implement Visual Merchandising guidelines.

Skills

Team management

Customer service excellence

Communication

Planning and organizational skills

Job description

Overview

Monsoon Accessorize is an exciting and ethical fashion brand. We are a growing company with stores in the UK, Republic of Ireland and in international markets. We were built on a way of working that we are really proud of, where values and ethics go hand in hand.

We are looking for an experienced Deputy Store Manager to join and market both our Monsoon Accessorize store and our Accessorize store in Cheltenham. This role requires leading by example, delivering excellent customer service, and supporting the management team to achieve the Company KPI’s.

Responsibilities

• Drive the performance of the store by supporting your Store Manager with the development of your team – leading by example on great customer service, product knowledge and being a brand ambassador.
• Support your Store Manager to identify strengths and development needs of your team to create a live succession plan for the store and the wider business.
• Manage the store team ensuring they are motivated, knowledgeable, and exceeding expectations.
• Support the Store Manager in operational administration and ensure communication is completed on time.
• Provide support to other local branches as and when required.
• Ensure Visual Merchandising/window guidelines are communicated and implemented commercially for your store.
• Be flexible to be able to work variable days and hours across the week.

What we are looking for in our Deputy Store Managers

• Experience of managing a team
• An individual who demonstrates passion, drive, resilience, and a can-do approach
• Decision making ability and a sense of ownership to take responsibility
• Has proven examples of delivering excellence in customer service both personally and through their team
• Confident to take ownership with a sense of responsibility
• Communicates openly and effectively
• Demonstrates planning and organisational skills.

Joining Us Your Benefits Would Include

• A competitive salary
• Exciting bonus scheme
• We offer a Staff Uniform Allowance to our teams in store so they can have fun wearing our clothes and accessories
• A generous staff discount across Accessorize, Monsoon and Monsoon Childrenswear which can be used in our stores and online
• An additional day’s holiday to celebrate your birthday

Equal Opportunity and Accommodation

We are committed to creating a diverse and inclusive workforce and an environment where we value and respect every individual's unique contribution, enabling all of our employees to thrive and achieve their full potential. We want to attract the broadest range of talented people and are an equal opportunity employer. We welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. We will also consider flexible working requests for all roles, unless operational requirements prevent otherwise. We provide reasonable accommodations as needed to people with disabilities to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us at [e-mail] to request discuss any specific requirements.

If this all sounds great and this could be the role for you, let us know and apply today.

Apply now.