Marina Operative

boatfolk Marinas Ltd; North Shields; On-site; GBP 10,000 - 40,000; Full time

Job summary

A marina operator in North Shields is seeking a Marina Operative for a six-month contract. This hands-on role requires someone practical, confident outdoors, and skilled in customer communication. Responsibilities include welcoming customers, assisting with boat berthing, conducting safety checks, and supporting maintenance tasks. Training will be provided, and candidates should be able to swim and hold a full UK driving licence. Competitive pay, annual leave benefits, and an inclusive environment are offered.

Benefits

On-the-job training

Competitive pay

Contributory pension scheme

Employee benefits

Qualifications

• Must be practical and confident outdoors.
• Previous experience in a marine environment is an advantage.
• Full training provided for all required skills.

Responsibilities

• Welcome customers and assist with boat berthing.
• Handle enquiries, payments, and updates efficiently.
• Perform safety checks and patrols across the marina.
• Support boatyard activities and assist in maintenance tasks.

Skills

Friendly communication with customers

Reliability and adaptability

Basic computer skills

Calm under pressure

Ability to swim

Education

Full UK driving licence

RYA PB L2 certificate (desirable)

First Aid at Work certificate (desirable)

Job description

Are you practical, confident outdoors and keen to learn fast in a marina environment where every shift is different?

Royal Quays Marina is looking for a Marina Operative to join our friendly team for a six‑month fixed term contract. This is a busy, hands‑on role that suits someone who enjoys responsibility, physical work, customer contact and problem solving.

Royal Quays Marina is part of Boatfolk Marinas and the wider Premier Marinas Group. We pride ourselves on delivering a great experience for our customers and maintaining high safety and cleanliness standards across the site. You will play an active part in that from day one, working as part of a team delivering safe and efficient marina operations across our twenty‑four hour, seven‑day service.

We’d love to hear from you if you are:

• Friendly, approachable and confident communicating with customers
• Reliable, adaptable and keen to learn new skills
• Confident using computer systems
• Calm under pressure with a positive, problem‑solving approach
• Able to swim which is essential for this role
• In possession of a full UK driving licence
• Previous experience in a marine environment or working with plant is an advantage but not essential as full training will be provided
• RYA PB L2 and First Aid at Work certificates are desirable but not essential

What the role involves

This is a hands‑on and varied role. Typical duties include:

• Welcoming customers, meeting and greeting boats, catching lines and supporting safe berthing
• Allocating visitor berths and handling enquiries, payments and updates in our marina systems
• Carrying out regular safety and security checks, patrols and inspections across the site
• Operating the VHF radio and the marina lock once trained
• Supporting boatyard activities including working around plant and assisting with lifting and launching operations
• Helping with maintenance tasks across the site including practical repairs on pontoons, buildings and outdoor areas
• Supporting high standards of cleanliness and presentation across pontoons, washrooms, buildings and outdoor areas

This is a short‑term contract and we are looking for someone who can contribute from the outset and work confidently as part of a small, supportive team.

What we offer

• On‑the‑job Training and development opportunities
• Competitive pay and contributory company pension scheme
• Equivalent to 29 days annual leave (including bank holidays), provided as 244 hours and pro‑rated for the contract length
• Discounts on berthing, boatyard services and boat sales
• Access to an online GP service, 7 days a week
• Free onsite parking and discounted EV Charging
• A range of other employee benefits including a Health Cash Plan, Cycle to Work scheme, Employee Assistance Programme and Life Insurance

If you’re excited about this role but your past experience doesn’t align perfectly, we encourage you to still apply. Full training can be provided, and you may be just the right candidate for this or for any other roles we have – apply today!

Our commitment to diversity

We believe that diversity makes us stronger. We will treat all applicants equally and with respect irrespective of their age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, or sexual orientation.

How to apply

Please send your application to Keeran Stephenson, Marina Manager, including:

• Your CV
• A covering letter explaining why you’re applying and your salary expectations

Apply via our online application form or email: [e-mail]. Proof of eligibility to work in the UK will be required at the start of your contract. Our Applicant Privacy Notice is available on our website.

Application deadline: Sunday 21st December 2025 (we reserve the right to appoint before the closing date). Successful applicants will be invited to interview.