Marie Curie Deputy Head of Operations Scotland

Marie Curie; City of Edinburgh; On-site; GBP 50,000 - 60,000; Full time

Job summary

A prominent healthcare charity in Edinburgh seeks a Deputy Head of Operations to manage clinical and non-clinical services. You will lead service improvement and stakeholder relationships, ensuring high-quality patient-centered care. The ideal candidate will have experience managing teams, a strong understanding of service design, and be educated to degree level. This is a permanent role requiring a hands-on leader committed to improving end-of-life care.

Benefits

Annual leave allowance 27 days plus 10 public holidays

Competitive parental/sick leave

Continuous professional development

Industry-leading training programmes

Season ticket loan

Defined contribution pension schemes

Loan schemes for bikes and computers

Marie Curie Blue Light Card

Life assurance for all employees

Qualifications

• Proven experience in managing high-performing teams.
• Ability to analyse issues and propose solutions.
• Demonstrable experience in budget management.

Responsibilities

• Lead day-to-day operational management of service areas.
• Support service improvement projects with the team.
• Manage stakeholder relationships and report service performance.

Skills

Managing high-performing teams

Service design understanding

Analytical skills

Budget management

Leadership and influencing skills

Education

Degree level education or equivalent

Management qualification

Job description

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Company Description

Marie Curie is the UK's leading end-of-life charity. We are the largest non‑NHS provider of end‑of‑life care in the UK, the only provider across all 4 nations, delivering community nursing and hospice care across the country, while providing information and support on all aspects of dying, death, and bereavement. Our leading research pushes the boundaries of what we know about good end‑of‑life, and our campaigns fight for a world where everyone gets to have the best possible quality of life while living with an illness, they're likely to die from.

The care and support we provide is highly valued by the people we care for and their loved ones, but at present we are only reaching around 10% of dying people at the end of life. Right now, one in four people in the UK with a terminal illness, do not get the care or support they deserve at the end of their lives.

We want a different society than the one we live in now. Our mission for the next five years is to close the gap in the number of people missing out on what they need at the end‑of‑life, through 3 ways:

• Growing and transforming our direct care and support
• Delivering more practical information and support
• Leading in shaping the end‑of‑life experience

Job Description

We are seeking a confident and experienced professional to join our Place‑Based Leadership Team in Edinburgh as Deputy Head of Operations. This pivotal role sits within the senior management group and carries significant responsibility for the operational delivery of a broad portfolio of clinical and non‑clinical services, including facilities, administration, performance, and compliance. The successful candidate will demonstrate strong leadership and gravitas, with the ability to manage stakeholder relationships, including consultants, clinical nurse managers, and commissioners. With a wide scope and budgetary accountability, you will lead service improvement, attend key strategic meetings, and act as a primary point of contact for the hospice. This is an excellent opportunity for someone who thrives in a dynamic environment and is ready to take ownership of delivering high‑quality, patient‑centred services across multiple locations.

What you will be doing:

• Lead the day‑to‑day operational management of designated service areas, ensuring delivery against key performance indicators.
• Support service improvement and redesign projects, working closely with the Place‑Based Leadership Team to modernise practices and integrate new services.
• Monitor service performance and capacity planning, producing timely reports to inform decision‑making and maintain high standards.
• Manage stakeholder relationships, acting as a key point of contact for commissioners and external partners.
• Provide effective line management, supporting staff development, recruitment, and performance in line with organisational policies.
• Oversee financial performance, ensuring services operate within budget and contribute to cost improvement plans.
• Promote a culture of continuous improvement, collaboration, and patient‑centred care across multidisciplinary teams.

What we're looking for:

• Proven experience in managing high‑performing teams and groups of staff
• A strong understanding of service design and effective delivery models
• Ability to analyse issues, solve problems, and propose practical solutions
• Demonstrable experience in budget management and resource allocation
• Educated to degree level or able to demonstrate equivalent skills and experience
• A recognised management qualification or equivalent leadership experience
• Experience in developing new ways of working, including transformational service redesign
• Well‑developed leadership and influencing skills, with the ability to enthuse, motivate and engage individuals and teams

Qualifications

Additional Information

What's in it for me?

Salary

Marie Curie Clinical Pay Scale Band 7 £50,861 - £59,159 per annum

Contract

Permanent 37.5 hours per week

Base

Onsite 5 Days a week at Marie Curie Edinburgh Hospice Frogston Road West EH10 7DR

Benefits You'll Love

• Annual leave allowance 27 days plus 10 public holidays
• Competitive Policy for parental/sick Leave
• Continuous Professional development
• Industry leading training programmes
• Season ticket loan for travelling to and from work
• Defined contribution schemes for Pension
• Marie Curie Group Personal Pension Scheme
• Loan schemes for bikes; computers and satellite navigation systems
• Introduce a friend scheme
• Help with eyecare cost
• Entitled to Marie Curie Blue Light Card
• Entitled to Benefit-Hub Discount Scheme
• Life assurance - for all employees

Application Process

• Close date for applications: 28th November 2025
• Interview Date: 9th December 2025
• As part of your online application, you will be asked for a CV. Please review both the advert and job description and outline your most relevant skills, experience and knowledge for the role.

We reserve the right to close this advert early should we receive a sufficient number of applications.

Marie Curie is committed to its values, which underpin our work. We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one.

We are committed to a world where everyone can thrive and fulfil their potential. We are devoted to the social justice imperatives and organisational benefits of full diversity, inclusion and equity in the workplace, and are a Stonewall champion. We actively encourage and welcome applications from candidates of diverse cultures, perspectives and lived experiences.

We're happy to accommodate any requests for reasonable adjustments. Please email any requests to [e-mail]