Margin and Collateral - Associate

JPMorgan Chase & Co.; Bournemouth; On-site; GBP 40,000 - 55,000; Full time

Job summary

A leading financial services firm based in Bournemouth is looking for a Margin and Collateral Associate. The role involves managing collateral and mitigating counterparty risks while engaging with clients and internal partners. Candidates should possess strong client communication skills, attention to detail, and familiarity with OTC Derivatives Collateral Management. This position values independent decision-making and offers opportunities for professional growth in a dynamic environment.

Qualifications

• Experience in client services or similar roles with a focus on communication.
• Ability to work independently with a methodical approach.

Responsibilities

• Monitor and collect collateral for trading businesses.
• Generate collateral statements and negotiate with clients.
• Resolve queries related to client portfolios and disputes.

Skills

Client communication skills

Attention to detail

Numeracy skills

Team collaboration

Flexibility under pressure

Tools

Outlook

Excel

Word

Job description

Join our Bournemouth based Client Service Representative team! Do you have experience with buy-side clientsand would like to utilize your communication skills? Then you found the right position!

As a Margin and Collateral Associate within our Collateral Services team, you will play a crucial role in mitigating counterparty risk. You will monitor and collect collateral for our trading businesses, make independent decisions, and build relationships with our priority buy-side clients and internal partners. This role offers the opportunity to work in a controlled environment, where your judgment and decision-making skills will be highly valued.

Job responsibilities

• Interacts with customers, generating collateral statements and sending calls to clients for both standard and non-standard agreements
• Answers incoming collateral calls sent by clients comparing them to JP Morgan's exposure
• Agrees on the amount and type of collateral to be moved. I.e. Cash or securities; follow up on anycounterparty fails
• Provides timely resolution of incoming queries regarding a client’s portfolio, escalation of issues, reconciliation and dispute resolution with regards to disputes or credit sensitive customers
• Ensures accuracy when processing and approvingdaily BAU
• Acts on agreement of coupons due on securities held as collateral & processing of month end tasks including the agreement of interest on any cash collateral held/delivered
• Participates in projects, testing to ensure JPM operating infrastructure continues to be enhanced and developed to meet the business needs (Occasional weekend testing support may be required)
• Maintains current knowledge on controls required to maintain firmwide compliance
• Builds strong networks with key stakeholder group
• Engages and influences Global Partners on change requirement
• Identifies areas for improving process quality, control and productivity

Required qualifications, capabilities, and skills

• External Client services experience, or similar experience interacting with senior/demanding internal clients with strong client communication skills and an strong ability to build client relationships
• High level of accuracy and attention to detail is required with an ability to work with minimal supervision and in a methodical and organized manner and to follow procedures.
• Must be highly numerate with good keyboard and core system (Outlook, Excel, and Word) skills
• Ability to work as part of a team and be flexible during busy periods such as month end & self motivated and flexible approach to working hours
• Working knowledge of OTC Derivatives Collateral Management and supporting Legal documentation (E.g. ISDA, GMRA)