MAPPA Administrator

Ministry of Justice; Leeds; Hybrid; GBP 25,000 - 35,000; Full time

Benefits offered by this job

Annual Leave 25 days + pro rata for PT

LGPS Pension scheme

Training and development opportunities

Flexible working options

Job summary

The Ministry of Justice is recruiting an Administrative Officer to provide MAPPA support in a multi-agency setting. You will maintain offender and victim records, process referrals, and support SMB objectives with accurate administration and timely reporting.

Key tasks include minute taking, coordinating meetings, managing confidential information, and ensuring compliance with policy and safeguarding requirements. Hybrid working arrangements are offered with a base location in the UK.

Qualifications

• Experience of meeting administration and ability to undertake accurate minute taking.
• Good keyboard and IT skills including proficiency in MS Office Word and MS Office Excel.
• Ability to use recording databases, for example ViSOR, NDelius.

Responsibilities

• Responsible for maintaining accurate offender and victim information on relevant approved databases.
• Ensure the effective administration of referrals into MAPPA from across a range of agencies in line with National MAPPA Guidance.
• Prepare, maintain and collate case and other records, files and management information, in accordance with the standards required.
• To provide statistical and other information/data as required.
• Receive and distribute information and communications in an appropriate manner, e.g. telephone, paper, email.
• Deal and communicate fairly, timely and effectively with Responsible Authorities and the Duty to Cooperate Agencies.
• Organise the availability of appropriate resources, facilities and equipment for activities relating to the effective running of MAPPA.
• Act as a point of contact within the unit including for specialist areas of work as required.
• Maintain appropriate systems to ensure the effective use of general unit resources and make recommendations for improvement as necessary.
• Attend meetings as appropriate. Provide support to meetings as required including organising agenda, comprehensive minute taking, and distribution of notes/minutes and action points.
• To ensure that the principles in respect of information sharing and confidentiality are maintained as outlined in the MAPPA Guidance
• Coordination and collation of meetings for internal and external attendees, booking rooms, arranging refreshments, preparing material, greeting visitors etc
• Dealing with highly sensitive issues, acting with diplomacy and maintaining strict confidentiality at all times
• Keeping up to date with changes in key external partnerships which relate to MAPPA arrangements
• Ensure all activities are conducted in accordance with Health and Safety policies and procedures. Undertake equipment tests as required.
• Carry out safeguarding children and safeguarding adult duties in accordance with the NPS statutory responsibilities and agency policies.
• Work within the aims and values of NPS and HMPPS

Skills

Meeting administration

Minute taking

Keyboard skills

Tools

MS Office Word

MS Office Excel

Job description

The jobholder will provide administrative support within a multi‑agency setting in line with National MAPPA Guidance. The jobholder will also ensure that staff are supported through efficient processes and administration systems are maintained within specified timescales in order to promote the achievement of Strategic Management Board (SMB) objectives. To act as a point of contact for MAPPA within the area for the Responsible Authority agencies and the 'Duty to Co-operate' Agencies as delegated by the MAPPA Coordinator In line with NPS policies and procedures, the post holder must at all times demonstrate a commitment to equality and inclusion and an understanding of their relevance to the work they do. The post holder must adhere to all policies in respect of the sensitive/confidential nature of the information handled whilst working in this position. This role may involve some out of hours work Responsibilities, Activities & Duties The job holder will be required to carry out the following responsibilities, activities and duties:

• Responsible for maintaining accurate offender and victim information on relevant approved databases.
• Ensure the effective administration of referrals into MAPPA from across a range of agencies in line with National MAPPA Guidance.
• Prepare, maintain and collate case and other records, files and management information, in accordance with the standards required.
• To provide statistical and other information/data as required.
• Receive and distribute information and communications in an appropriate manner, e.g. telephone, paper, email.
• Deal and communicate fairly, timely and effectively with Responsible Authorities and the Duty to Cooperate Agencies.
• Organise the availability of appropriate resources, facilities and equipment for activities relating to the effective running of MAPPA.
• Act as a point of contact within the unit including for specialist areas of work as required.
• Maintain appropriate systems to ensure the effective use of general unit resources and make recommendations for improvement as necessary.
• Attend meetings as appropriate. Provide support to meetings as required including organising agenda, comprehensive minute taking, and distribution of notes/minutes and action points.
• To ensure that the principles in respect of information sharing and confidentiality are maintained as outlined in the MAPPA Guidance
• Coordination and collation of meetings for internal and external attendees, booking rooms, arranging refreshments, preparing material, greeting visitors etc
• Dealing with highly sensitive issues, acting with diplomacy and maintaining strict confidentiality at all times
• Keeping up to date with changes in key external partnerships which relate to MAPPA arrangements
• Ensure all activities are conducted in accordance with Health and Safety policies and procedures. Undertake equipment tests as required.
• Carry out safeguarding children and safeguarding adult duties in accordance with the NPS statutory responsibilities and agency policies.
• Work within the aims and values of NPS and HMPPS

The duties/responsibilities listed above describe the post as it is at present and is not intended to be exhaustive. The Job holder is expected to accept reasonable alterations and additional tasks of a similar level that may be necessary. Significant adjustments may require re‑examination under the Job Evaluation scheme and shall be discussed in the first instance with the Job Holder.

Some roles in probation require employees to have access to additional intelligence systems that require a higher level of vetting. An example of this, is the multi‑agency 'Visor' system. If you are applying for a role that requires you to access systems such as Visor, you will be expected to undertake additional vetting for this once you commence in post, in addition to the pre‑employment checks.

We will be adding successful individuals to a merit list for 12 months for any other opportunities that may arise in the near future, which may include both full and part time working From 22 July 2025, the Government increased the salary threshold and skills level for Skilled Worker visas. This role does not meet the eligibility criteria for sponsorship in accordance with the current immigration rules if you looking to apply for a Skilled Worker Visa for the first time. The Department cannot consider sponsoring you for this role unless you have held a Skilled Worker visa continuously since before 22 July 2025. If you have held a Skilled Worker visa continuously, please raise this during your vetting checks and eligibility will be assessed in accordance with the immigration rules and transitional provisions in place.

If you are applying for this role and you do not meet the new eligibility criteria for sponsorship (or the transitional provisions), you will need to consider your options for obtaining and/or maintaining your right to work in the United Kingdom in light of these changes. Successful applicants must ensure they have and maintain the legal right to live and work in the Civil Service and in the United Kingdom.

Please note: If your first skilled worker visa/Certificate of Sponsorship (COS) was issued after 22nd July 2025, and you have previously held a student, graduate, or dependant visa, you would not be eligible for sponsorship for this role as the salary offered is below the threshold. If you currently hold a skilled worker visa and have been a skilled worker visa holder continuously since before 4 April 2024 (Please note that the vis-a can have been issued after this date as long as the Certificate of Sponsorship (CoS) was issued before you may still apply). The Department will continue to comply with UK Immigration Rules applied in the UK and Civil Service. You can read more about Skilled Worker visas and the eligibility criteria here.

Working Arrangements & Further Information

The MoJ offers Hybrid Working arrangements where business need allows. This is an informal, non-contractual form of flexible working that blends working from your base location, different MoJ sites and / or from home (please be aware that this role can only be worked in the UK and not overseas). Some roles will not be suitable for Hybrid Working. Similarly, Hybrid Working will not suit everyone's circumstances. Arrangements will be discussed and agreed with the successful candidate(s) and subject to regular review. For nationally advertised roles, the successful candidate(s) will be appointed to a MoJ office location, which may include their nearest Justice Collaboration Centre or Justice Satellite Office. This will be discussed and agreed on the completion of pre‑employment checks. Some of MoJ's terms and conditions of service are changing as part of Civil Service reform. The changes will apply to staff joining MoJ who are new to the Civil Service. Staff joining MoJ from other civil service employers will transfer onto the new MoJ terms if they are already on 'modernised' terms in their current post or onto 'unmodernised' MoJ terms if they are on 'unmodernised' terms at their current post. Details will be available if an offer is made.

Standard full time working hours are 37 hours per week excluding breaks which are unpaid. HMPPS welcomes part-time, flexible and job‑sharing working patterns, where they meet the demands of the role and business needs. All applications for part‑time, flexible and job‑sharing working patterns will be considered in accordance with the HMPPS' Flexible Working policy.

Essential Experience

Experience of meeting administration and ability to undertake accurate minute taking.

Technical requirements

Good keyboard and IT skills including proficiency in MS Office Word and MS Office Excel.

Ability

Ability to use recording databases, for example ViSOR, NDelius

The MoJ offers a range of benefits:

• Annual Leave Annual leave is 25 days on appointment and will increase to 30 days after five years' service, plus public holidays. Leave for part‑time and job share posts will be calculated on a pro‑rated basis
• Pension The National Probation Service is covered by the Local Government Pension Scheme (LGPS) run through the Greater Manchester Pension Fund (GMPF). Please visit www.gmpf.org.uk for further information. Please note: Any current Civil Servant who is a member of the PCSPS, by accepting an offer of employment to the National Probation Services will be opted out of the PCSPS and auto enrolled into the Local Government Pension Scheme.
• Training The Ministry of Justice is committed to staff development and offers an extensive range of training and development opportunities.
• Networks The opportunity to join employee‑run networks that have been established to provide advice and support and to enable the views of employees from minority groups to be expressed direct to senior management. There are currently networks for employees of minority ethnic origin, employees with disabilities, employees with caring responsibilities, women employees, and lesbian, gay, bisexual and transgender.
• Eligibility All candidates are subject to security and identity checks prior to taking up post
• Support A range of 'Family Friendly' policies such as opportunities to work reduced hours or job share.
• Access to flexible benefits such as voluntary benefits, retail vouchers and discounts on a range of goods and services.
• For moves to or from another employer or moves across the Civil Service this can have implications on your eligibility to carry on claiming childcare vouchers. You may however be eligible for alternative government childcare support schemes, including Tax Free Childcare. More information can be found on www.GOV.UK or Childcare Choices. You can determine your eligibility at https://www.childcarechoices.gov.uk/.
• Paid paternity, adoption and maternity leave.
• Free annual sight tests for employees who use computer screens.

Working for the Civil Service The Civil Service Code sets out the standards of behaviour expected of civil servants. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles. Should you feel that the recruitment process has breached the recruitment principles you are able to raise a formal complaint in the following order

• To Transformative Business Services (0345 241 5358 (Monday to Friday 8am - 6pm) or e mail [e-mail]);
• To Ministry of Justice Resourcing team ([e-mail]);
• To the Civil Service Commission (details available here)

As a Disability Confident employer, MoJ are committed to providing everyone with the opportunity to demonstrate their skills, talent and abilities, by making adjustments throughout all elements of the recruitment process and in the workplace. MoJ are able to offer an interview to disabled candidates who meet the minimum selection criteria, except in a limited number of campaigns. You will be able to request reasonable adjustments to the recruitment process within the application form. If you need additional help completing the application form, please contact the TBS Recruitment Enquiries Team. For more information on applying for a role as a candidate with a disability or long-term condition, please watch our animated videos.

Diversity & Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan and the Civil Service Diversity and Inclusion Strategy.

A Great Place to Work for Veterans

The 'Making the Civil Service a Great Place to work for veterans' initiative includes a guaranteed interview scheme to those who meet the minimum criteria to provide eligible former members of the Armed Forces with opportunities to secure rewarding jobs. Allowing veterans to continue to serve their country, and to bring highly skilled individuals with a broad range of experience into the Civil Service in an environment, which recognises and values your previous service in the Armed Forces. For further details about the initiative and eligibility requirements visit: https://www.gov.uk/government/news/making-the-civil-service-a-great-place-to-work-for-veterans

Redeployment Interview Scheme

Civil Service departments are expected to explore redeployment opportunities before making an individual redundant. The MoJ is committed, as part of the Redeployment Interview Scheme, to providing opportunities to those who are 'at risk of redundancy'.