Mandarin IT Support Analyst: Desk & Network Help

ELP Consult Ltd.; Greater London; On-site; GBP 30,000 - 45,000; Full time

Job summary

A technology consulting firm in Greater London is seeking an experienced IT Support Technician to provide internal support, maintain network services, and uphold security policies. The ideal candidate has a technical degree and over three years of relevant experience. Responsibilities include troubleshooting hardware, managing telecommunication systems, and assisting users in a fast-paced environment. Proficient Mandarin and English skills are essential for effective communication with teams and partners. This is a full-time position offering competitive salary and benefits.

Qualifications

• Over 3 years of related experience in IT support.
• Good knowledge of network, Windows Server, Domain Controller, VMware/Exchange.
• Familiarity with antivirus systems and Microsoft Windows and Office.

Responsibilities

• Provide general end user desk support.
• Install, maintain, and troubleshoot computer hardware and peripherals.
• Manage telecommunications equipment and basic IT systems.
• Monitor and remove viruses and malware.

Skills

IT support

cyber security

network management

desktop support

Mandarin language proficiency

Education

Technical degree in Computer Science or related area

Job description

A technology consulting firm in Greater London is seeking an experienced IT Support Technician to provide internal support, maintain network services, and uphold security policies. The ideal candidate has a technical degree and over three years of relevant experience. Responsibilities include troubleshooting hardware, managing telecommunication systems, and assisting users in a fast-paced environment. Proficient Mandarin and English skills are essential for effective communication with teams and partners. This is a full-time position offering competitive salary and benefits.