Manchester Store Leader – Customer Experience & Growth

The North Face; Manchester; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading outdoor apparel brand is looking for a Store Manager in Manchester to enhance customer experience and lead a team. You will oversee store operations, implement retail processes, and ensure high standards of customer service. Ideal candidates will have experience in retail management, excellent communication skills, and a passion for mentoring team members. The position offers competitive benefits and a culture of personal growth.

Benefits

Competitive salary

50% staff discounts

Career development opportunities

Comprehensive benefits

Qualifications

• Experience in retail operations and merchandising.
• Ability to lead and mentor store teams.
• Proficient communication in English.

Responsibilities

• Lead and motivate store teams for customer satisfaction.
• Implement and improve retail processes.
• Ensure store visual standards are met.

Skills

Customer interaction

Team development

Budgeting and planning

Retail operations

Excellent communication

Flexibility

Tools

MS Office

POS systems

Job description

A leading outdoor apparel brand is looking for a Store Manager in Manchester to enhance customer experience and lead a team. You will oversee store operations, implement retail processes, and ensure high standards of customer service. Ideal candidates will have experience in retail management, excellent communication skills, and a passion for mentoring team members. The position offers competitive benefits and a culture of personal growth.