Manchester IT Support Engineer — Grow with Global Corporate IT

Vix Technology; Manchester; On-site; GBP 25,000 - 35,000; Full time

Job summary

A technology solutions company is seeking an IT Support Engineer in Manchester. As a key member of the Corporate IT team, you will provide first-line technology support for internal users, maintain hardware/software, and ensure smooth operation of IT systems. This role requires a customer service focus and a tertiary qualification in IT. Attractive benefits include private healthcare and a focus on professional development.

Benefits

Private Healthcare

Income Protection Scheme

Pension

Cycle to Work Scheme

Employee Assistance Programme

Qualifications

• Ability to work independently and in a team.
• Enthusiastic personality with excellent communication skills.

Responsibilities

• Provide first point resolution for IT incidents through the service desk.
• Set up and support user devices.
• Troubleshoot basic hardware, software, and network issues.

Skills

Customer service focus

Communication skills

Problem-solving

Education

Tertiary qualification in Information Technology

Tools

Google Workspace

Microsoft 365

Jira

Confluence

Job description

A technology solutions company is seeking an IT Support Engineer in Manchester. As a key member of the Corporate IT team, you will provide first-line technology support for internal users, maintain hardware/software, and ensure smooth operation of IT systems. This role requires a customer service focus and a tertiary qualification in IT. Attractive benefits include private healthcare and a focus on professional development.