Managing Consultant

Mastercard; Camden Town; On-site; GBP 125,000 - 150,000; Full time

Job summary

A leading global digital payments company located in Camden Town seeks a Managing Consultant for their Retail & Commerce practice. This role involves leading client engagements, developing strategies based on data analytics, and managing multiple projects. Ideal candidates should have 6-8 years of consulting experience and a strong understanding of the UK retail market. Advanced skills in Word, Excel, and PowerPoint are required, and candidates must be eligible to work in the UK.

Qualifications

• 6-8 years work experience in consulting or corporate strategy.
• Understanding of UK digital partners and experience at retail consultancy preferred.
• Experience managing client relationships and leading engagements.

Responsibilities

• Lead client engagements across Retail and Commerce.
• Develop strategies using data and technology solutions.
• Collaborate with internal stakeholders to scope projects.

Skills

Consulting experience

Stakeholder management

Analytical skills

Problem-solving techniques

Communication in English

Education

Undergraduate degree

MBA or master’s degree (preferred)

Tools

Word

Excel

PowerPoint

Job description

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Mastercard Services provides cutting‑edge data analysis and services to Fortune 500s, governments, and nonprofits to make multimillion‑dollar business decisions and grow their organizations. Our Advisors Client Services team combines traditional management consulting with Mastercard’s rich data assets, proprietary platforms, and technologies to provide clients with powerful strategic insights and recommendations. Mastercard Advisors works with a diverse global customer base across industries, from banking and payments to retail and restaurants. The Advisors Client Services group has five specialisations: Strategy & Transformation, Performance Analytics, Business Experimentation, Marketing, and Program Management. Our Strategy & Transformation consultants lead clients through impactful decision‑making as they tackle strategic, tactical, operational, and transformational business challenges. They apply a broad set of problem‑solving techniques to improve the client’s overall strategy, performance, and operations. This role will focus on building and growing the Retail & Commerce (R&C) practice at Mastercard, within the Strategy & Transformation specialisation. The R&C Managing Consultant will engage with Mastercard insights and a diverse range of technology platforms, strategic consulting offerings, and marketing activation services. The R&C Managing Consultant will serve regional and global clients across financial institutions, digital & fintech players, and retail & commerce verticals and help clients develop and implement strategies to acquire new consumers, increase activation, deepen engagement, and build loyalty.

Roles and Responsibilities

• Lead client engagements across Retail and Commerce and Digital Partners.
• Build retail and commerce practice by developing a robust understanding of Mastercard products and data analytics.
• Develop strong value‑driven narratives and customised presentations to support new business pitches.
• Work closely with business development teams for an effective joint go‑to‑market and ensure best‑in‑class value delivery.
• Own key relationships with mid‑level to senior client stakeholders and independently assess client agenda, internal culture, and change readiness.
• Develop strategies and programmes for large, regional, and global clients by leveraging data and technology solutions to unlock client value.
• Lead team to creative insights and sound business recommendations, delivering impactful client presentations while growing team members’ roles and skills.
• Provide analytical and day‑to‑day project delivery team leadership, creating a collaborative and inclusive environment for all levels.
• Collaborate with internal Mastercard stakeholders including Product and Business Development to scope projects, create relevant solutions for clients, and build the firm’s intellectual capital.

Corporate Security Responsibility

• Abide by Mastercard’s security policies and practices.
• Ensure the confidentiality and integrity of the information being accessed.
• Report any suspected information security violation or breach.
• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

Qualifications

• 6‑8 years work experience in consulting, corporate strategy, business intelligence, business line management, or product management as well as undergraduate degree.
• Understanding of UK digital partners and merchants, experience at retail‑focused consultancy or e‑commerce platform strongly preferred.
• Experience working on consumer engagement and acquisition projects or initiatives (lifecycle marketing, CRM, loyalty programmes, customer journeys, channel strategy, segmentation, etc.).
• Experience coaching and managing teams across multiple consulting engagements that involve structured problem‑solving and stakeholder management.
• Experience managing key client relationships and leading conversations with senior internal and external stakeholders.
• Knowledge of business KPIs, financials, and organisational leadership.
• Ability to identify new business development opportunities, and experience drafting proposals and scoping new opportunities.
• Logical, structured thinking, and affinity for detail while retaining a big‑picture view.
• Advanced Word, Excel, and PowerPoint skills.
• Ability to manage multiple tasks and clients in a fast‑paced, deadline‑driven environment.
• Ability to communicate effectively in English.
• Eligibility to work in the country where you are applying, as well as apply for travel visas as required by travel needs.

Preferred Qualifications

• Experience generating new knowledge or creating innovative solutions for a firm.
• Relevant industry expertise.
• MBA or master’s degree with relevant specialisation (not required).

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.