Managing Agents Officer

Abri; Bracknell; On-site; GBP 30,000 - 35,000; Full time

Job summary

A leading housing provider in Bracknell is seeking a Managing Agents Officer to oversee contractual relationships with third-party management companies. This role is crucial in ensuring compliance with building safety regulations and providing quality management services to customers. The ideal candidate will have strong management experience and a commitment to excellent customer service. This full-time position offers a competitive salary and benefits including flexible working.

Benefits

28 days holiday with ability to buy/sell

Generous pension scheme with up to 10% contributions

Life assurance of 5x your annual salary

Generous parental and family leave

Health and wellbeing packages

Flexible working

Free eye tests

Cycle to Work scheme

Qualifications

• Ability to lead and manage contractual relationships with third-party management companies.
• Experience in ensuring compliance with building safety and FRA regulations.
• Commitment to promoting customer welfare and service quality.

Responsibilities

• Lead and manage relationships with third-party management companies.
• Ensure compliance with safety and quality standards.
• Deliver sector-leading customer care.

Skills

Restaurant Experience

Hospitality Experience

Interviewing

Management Experience

POS

Leadership Experience

P&L Management

Mentoring

Supervising Experience

Restaurant Management

Financial Planning

Writing Skills

Job description

Here at Abri were proud to say our customers are at the heart of all we do and we know that an effective innovative and high-performing housing management function is key in delivering a sector-leading customer experience thats second to none. Thats where you come in.

We’re delighted to be recruiting for a Managing Agents Officer to join our exciting Homeowner Services team. This is a new role within the company and the role will be based in our Bracknell office.

You will lead and manage contractual relationships on behalf of Abri for all third-party management companies and managing agents within our London area.

You will also ensure that third-party services provided for building schemes and communal areas across our portfolio are compliant with building safety and FRA regulations, offer value for money and provide Abri customers with a quality management service.

Does this sound like the opportunity you’ve been looking for? Then we’d love to hear from you!

Who we are

Abri is a large housing provider who own and manage more than 58,000 homes and various community assets serving around 113,000 customers across the South of England.

We believe everyone has the right to a good quality, safe, warm and sustainable home in a community where they can belong, grow and does that look like in real terms.

We’re investing £689m over the next ten years in our existing homes to improve building safety and make them more energy efficient.

• We’re delivering 10,000 homes by 2030 ensuring affordable housing is built where it’s needed most.
• We’re investing in our communities to address local issues and create opportunities for everyone.

As we grow we’re establishing our strong local presence to provide a really good service. Abri has adopted a regional approach to service delivery with our operating areas split into three each with their local governance our colleagues are more visible, accountable and better connected to our customers and local communities to meet their diverse needs.

More information about Abri and our strategic objectives can be found at our website.

What you can expect

• 28 days holiday the opportunity to buy and sell holiday
• Generous pension scheme with contributions up to 10%
• Money off tons of high street and online retailers
• Life assurance of 5x your annual salary
• Generous parental and family leave
• Health and wellbeing packages
• Flexible working
• Free eye tests
• Cycle to Work scheme

About you

We’ve all got different backgrounds, strengths and experiences. But we share the same values. These shared values bring us together as one team.

Our colleagues embrace these every day. Be the difference to our customers and colleagues always curious and look for better solutions achieve together by working in partnership with others own it openly through working with others in an open and honest way and finally embrace possibility and see changes and challenges as welcomed opportunities.

We also expect our colleagues to share Abri’s commitment to safeguarding and promoting the welfare of children, young people and adults.

If you share our values and want to make a real difference in the world you’re on to a winner and we’d love to hear from you!

Be yourself

We’re committed to promoting an inclusive culture. We welcome and respect the individual differences, life experiences and knowledge that all our colleagues bring into the workplace and we value their contribution to our amazing company. Everyone is different everyone is unique.

Flexible working

We recognise the benefits flexible working can bring and we aim to support colleagues who need to work flexibly wherever we can provided the needs of both Abri and the colleague can be met. Please feel free to let us know about any flexibility you might need when applying for this role. We can’t promise to give you exactly what you want but we do promise to consider it fully.

To our agency friends

We already have a number of carefully selected agency partners who know our business well and who support our in‑house recruitment team during exceptionally busy periods. We’re not looking to add to our preferred supplier list right now but if you’d like to be considered at a future date please don’t hesitate to register on our procurement portal.

Key Skills

• Restaurant Experience
• Hospitality Experience
• Interviewing
• Management Experience
• POS
• Leadership Experience
• P&L Management
• Mentoring
• Supervising Experience
• Restaurant Management
• Financial Planning
• Writing Skills

Employment Type: Full‑Time

Vacancies: 1

Yearly Salary: 30,001 - 35,000

Required Experience: Unclear Seniority