Manager, Workforce Transformation

Ernst & Young Advisory Services Sdn Bhd; Greater London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading global consultancy in Greater London seeks an experienced Organisational Design Manager to deliver transformational projects within its Financial Services, UK Workforce Transformation team. You will manage project delivery, provide insights for organizational models, and support engagements across Banking, Insurance, and FinTech sectors. The role involves strong stakeholder management and mentoring junior staff, with a flexible work environment and a focus on professional growth.

Benefits

Competitive remuneration package

Flexible working

Career development support

Continuous learning opportunities

Diverse and inclusive culture

Qualifications

• Experience in managing organizational design projects.
• Understanding of change management and its impact on business performance.
• Familiarity with Operating Model Development and Capability Mapping.

Responsibilities

• Manage day-to-day project delivery across transformation projects.
• Support leadership in go-to-market activities for client proposals.
• Contribute to identifying additional engagement opportunities.

Skills

Organisational Design

Project Management

Data Analysis

Stakeholder Management

Mentoring

Education

Relevant professional service experience

Tools

Data analysis tools

Job description

Managing global workforces is increasingly complex. People Consulting (PC) builds and improves organisational and individual performance, delivering a highly complex and challenging mission, especially in an ever-changing working environment. As a member of People Consulting, you’ll be part of a team with a wide variety of experiences and a supportive environment. When you join us, you will gain unique experiences and valuable knowledge working across capabilities, sectors and geographies and have the opportunity to take your career in the direction you want.

At EY, we are uniquely and strategically positioned to advise industry leaders in the face of increasing disruptions, an ever-changing workforce and evolving business landscape.

Within People Consulting, Workforce Transformation, we help our clients to solve their most complex people and employee-related challenges. We help our clients harness their people agenda by ensuring they have the right people, with the right capabilities, in the right place, for the right cost, doing the right things. We put employees at the heart of what we do, delivering human-centric transformations that go beyond traditional change programs

The Opportunity

We are seeking an experienced Organisational Design Manager to join our Financial Services, UK Workforce Transformation team and support delivery across our solution offerings of Future Workforce, Future Organisation Design and Future Performance.

Overview of the role

As an Organisational Design Manager in our team, you will be responsible for managing the delivery of transformative organisational design projects for our clients. You’ll work within a team deliver innovative and insightful solutions, showcasing best-practice insights to support successful client delivery. As a Manager, you will be responsible for providing day-to-day delivery support across project teams, contributing to effective go-to market strategies and supporting development of our overall organisation design capability and solution offering by providing counselling and upskilling opportunities to our more junior team members.

Key Responsibilities

• Manage day-to-day project delivery across transformation projects by bringing solid organisation design and project management capability.
• Take ownership for organisation design development, bringing experience and insights from previous delivery programmes. Work with leadership to refine and select recommended organisational models to present to clients.
• Support leadership in go-to-market activities by proactively contributing to proposal development, pitch preparation and completing critical engagement management activities.
• Contribute to generating revenue by identifying and communicating additional engagement opportunities across existing client engagements.
• Support in communicating and embedding workforce transformation strategies and working with leadership to identify further opportunities areas to drive client and solution growth.
• Have a good understanding of EY solution offerings across the firm and build a personal network to bring the best of EY to our clients. Be comfortable in positioning the value that People Consulting can deliver alongside our other service line offerings.

Skills and Attributes for success

Key capabilities you should be prepared to bring to client facing and internal initiative teams include:

• A solid understanding of using Organisational Design, Target Operating Model and change management as integral components of transformational initiatives with a focus on accelerating business performance. Foundational understanding of the opportunities and risks associated with acquisitions, divestures, mergers, and the organizational design implications is preferred.
• Competent in completing data analysis and current state assessment, leveraging organisational effectiveness measures to assess maturity of organisational and operating model designs.
• Experience leveraging tools to expediate data collection, analysis and design is preferred.
• Technical competence in our wider Workforce Transformation solutions including strategic workforce planning and performance / succession management is preferred.
• Can demonstrate capability in taking a practical/business driven approach to solving complex client challenges.
• Stakeholder Management experience including working with and presenting to senior leadership positions (such as Heads of Departments) and good communication skills.
• Good project management experience including development of project plans, completing risk assessments, readiness checklists, status updates and reporting.
• Experience managing , mentoring, and coaching more junior team members.

To qualify for the role, you must have:

• Relevant professional service experience, with a global management consultancy firm, or an internal position in which you were responsible for delivering organisation design projects.
• Prior experience in Operating Model Development, Organisational Structure and Design, Strategic Workforce Planning, Capability Mapping, Organisational Assessment, and Organisational Governance with success in current job applying one or more of these capabilities.
• Experience of managing and delivering organisation design in one or more of the following sector domains; Banking and Capital Markets, Insurance, Wealth, and Asset Management, FinTechs, Private Equity.
• Experience working within both small and large multi-disciplinary teams to deliver functional and enterprise-wide transformation engagements.
• Ability to travel (primarily within UK, if client requires)

What working at EY offers

We offer a competitive remuneration package where you’ll be rewarded for your individual and team performance. Our comprehensive Total Rewards package includes support for flexible working and career development, and with FlexEY you can select benefits that suit your needs, covering holidays, health and well-being, insurance, savings and a wide range of discounts, offers and promotions.

Plus, we offer:

• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

If you can demonstrate that you meet the criteria above, please contact us as soon as possible.

The exceptional EY experience. It’s yours to build.