Manager, Vision Care Inside Sales

Alcon; Camberley; On-site; GBP 60,000 - 80,000; Full time

Job summary

A global leader in eye care is seeking a Manager, Vision Care Inside Sales to lead a team of Inside Sales Associates in the UK & Ireland. This role focuses on enhancing commercial performance particularly with independent customers. The ideal candidate will have a strong commercial background and experience in sales. The position offers a competitive compensation package, including performance bonus and healthcare, and provides opportunities for growth and development.

Benefits

Competitive compensation package

Performance bonus

Private medical healthcare

Attractive pension contribution

Qualifications

• Relevant commercial background in Inside Sales or Sales.
• Experience working with customers in a commercial environment.
• Optical / Vision Care industry experience (preferred).
• People leadership exposure or readiness to step into leadership.

Responsibilities

• Leading, coaching and developing a team of Inside Sales Associates.
• Executing Inside Sales plans across Independent and Key Account customers.
• Reviewing sales performance and providing insights to Sales Leadership.
• Collaborating with Marketing and Key Account teams.
• Building strong customer relationships and addressing customer needs.

Skills

Strong communication skills

Coaching mindset

Team collaboration

Job description

At Alcon, we are driven by the meaningful work we do to help people see brilliantly. We innovate boldly, champion progress, and act with speed as the global leader in eye care. Here, you’ll be recognized for your commitment and contributions and see your career like never before. Together, we go above and beyond to make an impact in the lives of our patients and customers. We foster an inclusive culture and are looking for diverse, talented people to join Alcon.

As a Manager, Vision Care Inside Sales supporting the UK & Ireland team, you will be trusted to lead, coach and develop a team of Inside Sales Associates focused on strengthening commercial performance particularly within the Independent channel, while collaborating closely with Key internal stakeholders and partners. This role will be pivotal in defining how we engage with our independent customers - strengthening partnerships, elevating the value we deliver to their practices, and driving impact through close collaboration with our internal Independents Customer Partnership Team. You will work onsite from our Camberley office.

In this role, a typical day will include:

• Leading, coaching and developing a team of Inside Sales Associates
• Executing Inside Sales plans across Independent and Key Account customers
• Reviewing sales performance and providing insights to Sales Leadership
• Planning and prioritizing customer outreach and service call activities
• Collaborating with Marketing and Key Account teams on customer initiatives
• Supporting the development of the Independent channel strategy
• Identifying opportunities to improve customer engagement and commercial impact
• Conducting weekly coaching sessions and performance development discussions
• Ensuring consistent execution of Inside Sales initiatives and campaigns
• Building strong customer relationships and addressing customer needs

WHAT YOU’LL BRING TO ALCON

• Relevant commercial background in Inside Sales or Sales
• Experience working with customers in a commercial environment
• Strong communication skills, coaching mindset and team collaboration
• Optical / Vision Care industry experience (preferred)
• People leadership exposure or readiness to step into leadership

HOW YOU CAN THRIVE AT ALCON

• Competitive Compensation package including performance bonus, private medical healthcare & attractive pension contribution
• Manage your own workload and schedule while hitting your set targets
• Collaborate with teammates to share best practices and learnings as work evolves
• See your career like never before with focused growth and development opportunities

Alcon Careers

See your impact at alcon.com/careers