Manager, User Experience (Fixed Term)

N-able Technologies Ltd.; City of Edinburgh; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A cybersecurity solutions company in Edinburgh seeks an experienced UX Manager to enhance the user experience of their Adlumin product. This role involves leading a team of designers while driving UX strategy and improvements. Ideal candidates should have a strong background in UX design, especially in B2B SaaS environments, and a passion for creating user-centered experiences. This is a hybrid role with 3 days a week in the office.

Benefits

Medical, dental and vision coverage

Generous PTO and observed holidays

2 Paid Volunteer Days per year

Employee Stock Purchase Program

Custom learning experience

Qualifications

• 5+ years of experience in UX design, with at least 2 years in a leadership role.
• Experience in UX design for SaaS organizations.
• Proficient with design tools like Miro and Qualtrics.

Responsibilities

• Lead the Adlumin Product team focusing on user experience.
• Support the growth of the Design System across products.
• Build relationships with Engineering, Product Management, and Architecture.

Skills

UX design

Leadership

User-centered design

SaaS experience

Communication skills

Tools

Figma

Jira

Salesforce

Pendo

Job description

Why N-able

At N-able, we’re not just helping businesses be secure — we’re redefining what it means to be cyber resilient. Our end-to-end platform blends AI-powered capabilities and flexible tech stacks, so customers can manage, secure, and recover with confidence. But the real power behind it all? Our people. We’re a global crew of N-ablites, who love solving complex problems, sharing knowledge, and delivering solutions that actually make a difference. If you're into meaningful work, fast growth, and a team that’s got your back, you’ll be surrounded by people who believe in what they do—and in you.

We are seeking a skilled customer focused UX manager who can help us transform our customers\' Cybersecurity experience and continue to drive the success of our design system across our portfolio. As a relentless advocate for our customers, you will shape the user experience of our Adlumin product, ensuring an intuitive, efficient, and user-friendly experience.

As a UX Manager, you will bring your experience working on UX in other SaaS companies acting as a player-coach and will lead a team of talented UX designers and researchers, driving alignment and working towards common goals.

You will drive our UX principles, improve our product experience, actively be involved in generating designs, deliver on our UX strategy, provide guidance and support, manage operational health, all the while driving improvements to team processes.

This is a 11 month fixed-term maternity cover. As we have a hybrid culture, the role will require 3 days a week in our brand new Edinburgh hub.

What You\'ll Do

• Hands on leadership, acting as a player-coach, where you will work directly with the Adlumin Product team, including PM, Architecture and Engineering.
• Support the continued growth of our Design System and Common Experiences across our portfolio of products whilst managing a team of Researchers and Designers, providing guidance and supporting their professional development and providing leadership, direction, and mentorship for your distributed team of UX Designers and Researchers.
• Serve as the primary UX specialist responsible for Adlumin & Design System.
• Develop and maintain an ongoing UX strategy for Adlumin with plans to continually enhance the Adlumin UX function.
• Essential to this role is building strong relationships with Engineering, Product Management and Architecture team members and leaders
• Contribute to the larger user experience vision whilst being an effective advocate for user-centred design thinking and promoting UX best practices and foster a user-centred design culture within N-able.
• Be an Advocate for user-centred design thinking with a continuous discovery mindset and ensure the success of product releases through proper prioritization, efficient design processes, and strong integration within the product development lifecycle.

What You\'ll Bring

• Ideally 5+ years of experience in UX design, with at least 2 years in a leadership or management role within a B2B SaaS environment.
• In-company UX design experience for SaaS organizations rather than only design consultancy experience
• Knowledge of cyber security tools, data protection and SaaS products is a plus
• Ability to lead a cross-functional team by driving toward shared goals/outcomes and influence outcomes by aligning teams toward a common vision coupled with a solid track record of managing or leading UX Design or UX Research teams, fostering growth and performance management.
• Professional portfolio of work demonstrating excellence in digital product design/research and a solid execution of user-centric design processes.
• Passionate advocate for the user, committed to creating unexpectedly simple user experiences from complex technical business problems.
• Proficiency in design tools such as Miro, Qualtrics, Figma, Jira, Salesforce, Pendo or similar.
• Excellent communication, presentation, interpersonal, and analytical skills combined with an ability to communicate complex interaction concepts clearly and persuasively across different audiences and varying levels of the organization.

Purple Perks

• Medical, dental and vision coverage
• Generous PTO and observed holidays
• 2 Paid Volunteer Days per year
• Employee Stock Purchase Program
• Fund-raising opportunities as part of our giving program
• N-ablite Learning – custom learning experience as part of our investment in you
• The Way We Work – our hybrid working model based on trust and flexibility

About N-able

At N-able, our mission is to protect businesses against evolving cyberthreats with an end-to-end cyber resilience platform to manage, secure, and recover. Our scalable technology infrastructure includes AI-powered capabilities, market-leading third-party integrations, and the flexibility to employ technologies of choice—to transform workflows and deliver critical security outcomes. Our partner-first approach combines our products with experts, training, and peer-led events that empower our customers to be secure, resilient, and successful.