Manager, Solutions Engineering - Issuing

Checkout.com; Greater London; Hybrid; GBP 90,000 - 140,000; Full time

Benefits offered by this job

Hybrid work model

Job summary

Checkout.com in London seeks an experienced Solutions Engineer to own the technical side of card issuing deals from first conversation to go-live.

In pre-sale you’ll position the issuing platform, run live demos, and win over engineers, product leads, and architects while the Account Executive drives the commercial thread. You’ll lead client technical interactions and support RFPs/RFIs in a fast-paced, deal-driven environment.

Qualifications

• 5+ years in a high-velocity, client-facing technical role at a PSP, Card Issuer / Issuer, Processor, Fintech, or Payments company.
• Mandatory UK & EEA Issuing Experience: hands-on experience designing or launching card programs in UK/EEA.
• Issuing Domain Knowledge: expert understanding of card program mechanics, BIN ranges, issuer processing, and scheme compliance.
• Payment Foundations: strong grasp of end-to-end payment flows, 3DS, Network Tokenisation, Apple/Google Pay, SCA and fraud controls.

Responsibilities

• Drive Technical Deal Execution with Sales and Issuing Operations to win complex, multi-product deals.
• Architect Card Issuing Solutions mapping client requirements to APIs and workflows.
• Build & Demonstrate through live demos and POCs for diverse audiences.
• Provide Issuing Domain Leadership across key streams and compliance.
• Lead Client Technical Interactions from discovery to go-live with Implementation Engineers.
• Support Complex Procurement (RFPs/RFIs) with technical, security, and program design queries.
• Capture Voice of the Customer to drive product enhancements and process improvements.
• Maintain mastery of Checkout.com’s issuing platform and evolving regulations.

Skills

Coding Ability

API & Debugging Mastery

Exceptional Communicator

Commercially Minded

Highly Organised

Tools

Postman

Webhooks

API Testing

Job description

Company Description

We’re Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day.

We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers.

Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale.

If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact.

With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started.

You’ll join the Issuing Operations team in London and own the technical side of card issuing deals from first conversation to go-live. Pre-sale, you're front and centre: positioning our issuing platform, building custom card program flows, live demos, and POCs, and winning over the prospect's engineers, product leads, and payments architects while your Account Executive drives the commercial thread. Once the deal is ready, the weight shifts: our Implementation Engineers lead the build and you stay close, ensuring your issuing card program survives contact with reality.

You’ll work on a modern, fast-moving platform alongside passionate payments experts across commercial and operations teams.

People who do well here are curious by default: they pull threads, teach themselves what the job needs next, and thrive in fast-paced commercial environments where they act before anyone asks. If that's how you work, you'll like it here.

What You Will Be Doing

• Drive Technical Deal Execution: Partner closely with Sales and Account Managers and the broader Issuing Operations team in high-velocity, high-stakes commercial environments to position Checkout.com’s card issuing platform, winning complex, multi-product deals.

• Architect Card Issuing Solutions: Understand client requirements across card issuing (virtual and physical cards, funding approaches, balance management, interchange economics as examples) and map them to our APIs and operational workflows to create robust solution designs.

• Build & Demonstrate: Run live technical demos, create POCs, and customise technical presentations for developer, operational, and executive audiences alike.

• Provide Issuing Domain Leadership: Act as an expert on Card Issuing, Program Management, Authorisation & Settlement streams, Network Tokenisation, 3DS, Fraud/Risk Controls, and card program operations.

• Lead Client Technical Interactions: Lead all technical discussions, from discovery calls and architecture workshops to operational readiness sessions, from first contact through go-live, collaborating closely with Implementation Engineers.

• Support Complex Procurement (RFPs/RFIs): Support the BID management team on technical, operational, security, and card program design queries in RFP and RFI responses.

• Voice of the Customer & Operational Feedback: Feed real-world program manager and developer feedback back to Product, Engineering, and Issuing Operations to champion card issuing feature enhancements and process improvements.

• Industry & Technical Mastery: Maintain deep expertise on Checkout.com’s issuing platform and stay ahead of evolving card scheme rules, issuing infrastructure, and European payment regulations.

• Full Lifecycle Technical Ownership: Equally comfortable wearing the hat of a pre-sales Solutions Engineer to win complex deals, and driving post-launch technical support, operational health, and incident resolution in production environments, fully owning the 360‑degree client relationship from initial discovery through long-term delivery.

Experience

• 5+ years in a high-velocity, client-facing technical role (Sales Engineer, Solutions Architect, Pre-Sales Consultant, Implementation Engineer, or Technical Account Manager) at a PSP, Card Issuer / Issuer, Processor, Fintech, or Payments company.

• Proven track record operating directly in fast-paced commercial environments, managing competing deal priorities, and driving commercial momentum alongside sales and operations teams.

• Mandatory UK & EEA Issuing Experience: Hands‑on experience designing, launching, or supporting virtual and physical card programs within the UK and EEA regulatory and scheme landscapes.

• Issuing Domain Knowledge: Expert understanding of card program mechanics, BIN ranges, issuer processing, and scheme compliance (Visa/Mastercard).

• Payment Foundations: Strong grasp of end-to-end payment flows, 3DS, Network Tokenisation, Apple/Google Pay, Strong Customer Authentication (SCA), and fraud engine mechanics.

Technical Skills

• Coding Ability: You can code and are comfortable with web technologies. Proficiency in at least one front-end (JavaScript, React) or back-end language (Node.js, Python, Java, .NET, Go).

• API & Debugging Mastery: Expert in API-based integrations (REST/JSON, Postman, Webhooks); able to build, reproduce, isolate, and explain technical issues using logs, API responses, and test environments.

How You Work

• Exceptional Communicator: Clear written and verbal English; equally at home pitching to CTOs and lead architects as you are detailing unit economics and operational flows to CFOs, Operations leads, and C-level stakeholders.

• Commercially Minded: You talk interchange, authorization rates, card program economics, and revenue impact, not just API endpoints, and proactively push opportunities through the sales funnel.

• Highly Organised: Thrives under pressure with the ability to prioritise shifting workloads in a fast-moving, deal-driven environment.

Nice to Have

• Global Issuing Experience: Exposure to launching card programs in global jurisdictions outside the UK/EEA (e.g., US, APAC, LATAM, MENA).

• Background: Former software engineering, developer advocacy, or technical product management background.

• Languages: Business fluency in an additional European language.

Additional Information

Bring all of you to work

We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one.

Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands.

We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here.

Life at Checkout.com

We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection.