Manager, Services Business Development (Issuers)

Mastercard; City Of London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A global financial services company is seeking a Manager for Services Business Development. This role involves driving growth, expanding the services portfolio, and building strategic partnerships with Issuers in the UK & Ireland. Ideal candidates will have a strong background in business development and excellent communication skills, with experience in the payments industry preferred. The position offers opportunities to work in a dynamic environment and collaborate with cross-functional teams.

Qualifications

• Experience in the payments and/or banking industry desirable.
• Experience in consulting is considered a strong advantage.
• Experience in Sales & Business Development or strong interest in moving into a Sales role.
• Ability to multi-task in a fast-paced, deadline-driven environment.

Responsibilities

• Drive growth by identifying new business opportunities.
• Build relationships with customers and stakeholders.
• Craft compelling services proposals.
• Lead negotiations to secure new contracts.

Skills

Business development

Communication

Negotiation

Stakeholder management

Problem solving

Attention to detail

Commercial acumen

Education

Bachelor’s degree in business or a related field

MBA or relevant post graduate degree

Tools

Word

Excel

PowerPoint

Job description

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Manager, Services Business Development (Issuers)

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary: Manager, Services Business Development (Issuing)

All About Us

Mastercard Services, the professional services arm of Mastercard, provides payments-focused consulting, marketing, information and risk management services to financial institutions and merchants worldwide. With its unique category expertise, deep understanding of customer needs and successful track record in addressing complex challenges throughout the payments lifecycle, Mastercard Services addresses the challenges and opportunities of its clients, enhances Mastercard's strategic and tactical performance and establishes Mastercard's global thought‑leadership pre‑eminence.

All About The Role

As a Manager, Services Business Development, you will be responsible for driving growth and expanding the services portfolio by identifying new business opportunities and developing strategic partnerships with Issuers in the UK & Ireland. Key tasks include keeping abreast of market trends, building relationships with customers, crafting compelling services proposals, and leading negotiations to secure new contracts for Services. You will collaborate with cross‑functional teams to drive and win new business opportunities that meet the needs of our Issuing customers in the UK & I. The role requires a background in business development, excellent communication and negotiation skills, and the ability to build and maintain relationships with key stakeholders internally and externally. A proven track record in managing complex deals to successful conclusion and delivering results in a fast‑paced, dynamic environment is essential.

Key responsibilities include:

• Identify and develop new services sales opportunities
• Build and maintain strong relationships with new and existing customers
• Identify the most critical aspects of a Client or market challenges and create clear problem statements to address
• Leverage deep knowledge of the Services product portfolio to create customized and relevant proposals for clients addressing their unique business needs
• Write well‑structured and persuasive proposals for Clients
• Develop effective working relationships with mid to senior level client management
• Work closely internal stakeholders (e.g. Account Managers, Product Teams) to support divisional priorities amongst Issuing customers in the UK & Ireland market
• Align efforts for sales success, including managing external and internal obstacles, as well as ensuring leadership alignment and building support

Education Required:

• Bachelor’s degree in business or a related field required
• MBA or relevant post graduate degree desirable, but not a requirement

All About You:

• Experience working within the payments and/or banking industry desirable
• Experience in consulting is considered a strong advantage
• Experience in Sales & Business Development or strong interest in moving into a Sales role
• Excellent verbal and written communication skills, ability to communicate at executive level
• Problem solving skills
• Ability to work in a team, as well as driving processes independently
• Strong internal/external stakeholder management skills
• Ability to multi‑task in a fast‑paced, deadline‑driven environment
• Advanced Word, Excel and PowerPoint skills
• High Attention to detail
• Strong commercial acumen
• Knowledge of the UK Issuing space, key players and key trends

Corporate Security Responsibility

• Abide by Mastercard’s security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.