Manager, Sales Operations

HEXAGON; Telford; On-site; GBP 50,000 - 70,000; Full time

Job summary

A leading manufacturing solutions company in Telford seeks a Sales Operations Manager to optimize sales effectiveness through strategic planning and data insights. This role demands over 5 years in sales operations, preferably in a software/SaaS background. Responsibilities include collaborating with sales leadership, enhancing operational efficiency, and analyzing sales metrics. Benefits include competitive salary, healthcare, and 401(k) match. Join us to impact the future of manufacturing.

Benefits

Competitive salary

Healthcare benefits

Paid time off

401(k) with employer match

Commuter benefits

Access to advanced training

Qualifications

• 5+ years of experience in sales operations, preferably in a software/SaaS company.
• Familiarity with software sales cycles, especially B2B or SaaS.
• Understanding of sales methodologies and forecasting.

Responsibilities

• Partner with sales leadership to develop and refine sales strategies.
• Design and manage sales workflows, policies, and tools to enhance productivity.
• Analyze sales performance metrics and generate actionable insights.
• Identify gaps in sales processes and recommend improvements.
• Liaise with marketing and finance for alignment on sales efforts.
• Provide training and support to the sales team.

Skills

Salesforce CRM administration

Data analysis

Excel proficiency

Project management

Interpersonal skills

Education

Bachelor’s degree in Business Administration, Marketing, or related field

MBA preferred

Tools

Salesforce

Tableau

Power BI

Job description

Overview

The Manager, Sales Operations will be responsible for optimizing the effectiveness of the sales organization through strategic planning, operational efficiency, and data-driven insights. This role will work closely with sales leaders, marketing, and finance teams to ensure seamless execution of sales strategies and achieve revenue targets. At Hexagon Manufacturing Intelligence (HMI), we strive to help manufacturing companies develop the disruptive technologies of today and the life-changing products of tomorrow. Our strength comes from our global footprint and enormous portfolio of advanced industrial sensors, measurement technologies, factory automation, simulation, and analytics products. The Design & Engineering (D&E) business unit is responsible for HMI's Computer Aided Engineering (CAE) software technology that enables engineers to validate and optimize their designs using virtual prototypes. Customers in almost every industry use our CAE software solutions to have greater confidence in their designs and to ensure that those products can be manufactured as intended.

Responsibilities

• Sales Strategy & Planning: Partner with sales leadership to develop and refine sales strategies; coordinate sales forecasting, planning, and budgeting processes.
• Operational Efficiency: Design and manage sales workflows, policies, and tools to enhance productivity; ensure the CRM system (Salesforce) is used effectively and aligned with business needs.
• Data Analysis & Reporting: Analyze sales performance metrics and generate actionable insights; create and maintain sales dashboards and reports for leadership review.
• Process Improvement: Identify gaps in sales processes and recommend improvements; lead initiatives to automate and streamline sales operations.
• Cross‑Functional Collaboration: Liaise with marketing to ensure alignment on lead generation and qualification; work with finance to track sales compensation and revenue recognition.
• Training & Support: Provide training and support to the sales team on tools, policies, and processes; act as the point of contact for resolving operational issues impacting the sales team.

Qualifications

• Bachelor’s degree in Business Administration, Marketing, or a related field (MBA preferred).
• 5+ years of experience in sales operations, preferably in a software/SaaS company.

Skills

• Expertise in administration and management of Salesforce CRM.
• Strong analytical skills with expertise in Excel, data visualization tools (e.g., Tableau, Power BI).
• Excellent project management and organizational skills.
• Strong interpersonal and communication skills to collaborate with cross‑functional teams.

Knowledge

• Familiarity with software sales cycles, especially B2B or SaaS.
• Understanding of sales methodologies, sales progression & sales stages, and forecasting.

Benefits

• Competitive salary with opportunities for performance-based bonuses.
• Comprehensive healthcare benefits (medical, dental, vision), including Health Savings Accounts (HSA) with employer contributions.
• Paid time off (PTO), including holidays and parental leave.
• 401(k) with generous employer match.
• Additional perks such as commuter benefits, legal assistance, and identity protection plans.
• Access to advanced training and development with 15% of revenue invested in R&D.

Explore Life at Hexagon

We’re Empowering An Autonomous, Sustainable Future Through Innovation In Manufacturing Intelligence, Simulation, And Automation. Get To Know Our Teams, Our Culture, And Our Technology Through Our Social Media Channels: Instagram: @hexagon_mi | @hexagon_ab; LinkedIn: Hexagon Manufacturing Intelligence; YouTube: Hexagon MI | Hexagon AB; Twitter/X: @HexagonMI | @HexagonAB; Facebook: Hexagon Manufacturing Intelligence. Learn more at hexagon.com and get inspired by how we shape smart change across industries.