Manager, Research and Insights

Live Nation Entertainment; Greater London; On-site; GBP 60,000 - 85,000; Full time

Benefits offered by this job

Tickets to shows

Unlimited annual leave

Office perks & events

Job summary

Live Nation UK’s Research & Insights team is seeking a Manager to support research needs, delivering actionable insights to improve the live event experience. You’ll combine expertise in methodologies with data storytelling to inform strategy and marketing partnerships across audiences and brands.

You will lead end-to-end research design, analyse diverse data sets, and translate findings into impactful narratives for internal stakeholders, while collaborating with external vendors.

Qualifications

• Proven experience in market research and/or consumer insights (client or agency side).
• Strong knowledge of qual and quant methodologies, including end-to-end project experience.
• Excellent written and verbal communication.
• Strong analytical mindset and attention to detail.
• Commercially minded, with ability to link insights to business goals.
• Proficiency in: Q, SPSS, DisplayR or equivalent; social listening platforms.

Responsibilities

• Support the Director, R&I to embed data and insights across the organisation.
• Translate research and data into clear, actionable insights using internal sources, third party tools and thought leadership research.
• Design and manage primary and secondary research projects, including survey design and execution.
• Analyse and synthesise data to tell compelling stories about fans, live music and brand opportunities.
• Build and manage relationships with external research vendors.

Skills

Market research

Qualitative & quantitative methods

Data storytelling

Written & verbal comms

Analytics & attention to detail

Commercial acumen

Q, SPSS, DisplayR

Tools

SPSS

DisplayR

Social listening tools

Job description

Job Summary:

Company: Live Nation

Department: Marketing Partnerships

Location: Farringdon, London

Reports to: Director, R&I

Working Hours: Full time

Job Type: Permanent

Who we are

Live Nation Entertainment is the world’s leading live entertainment company comprised of global market leaders: Ticketmaster, Live Nation Concerts, Live Nation Media & Sponsorship and Artist Nation Management. Ticketmaster is the global event ticketing leader with nearly 500 million tickets sold and more than 12,500 clients worldwide. Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 30,000 shows annually for nearly 4,000 artists in 40 countries. Artist Nation Management is one of the world’s leading artist management companies, representing more than 350 artists. These businesses power Live Nation Media & Sponsorship to deliver music marketing programs across 1,000 brands enabling advertisers to tap into the over 90 million fans Live Nation Entertainment delivers annually through its live event and digital platform.

We are a business where talent and enthusiasm thrive and are proud of the positive and inclusive culture we have nurtured – one where we all can play an active role. We take care of our own and give our people every opportunity to develop their careers and enjoy the benefits of working in a diverse business that operates in over 40 international markets.

Role Description

Live Nation UK’s R&I team is dedicated to empowering the business with a deep understanding of live music fans. We’re looking for a Research and Insights Manager to support the research needs of the business.

Reporting to the Director, R&I, this role combines a passion for live music with expertise in research methodologies, data analysis and storytelling. As Manager, R&I, you will gather, analyse and synthesise research to enhance the live event experience and deliver actionable insights that help us connect more deeply with our audiences.

What we can offer you

Live Nation offers impressive employee benefits including tickets to shows and festivals and unlimited annual leave. The Farmiloe Building in Farringdon, London is a beautiful office to work in. Staff can enjoy use of arcade games in the basement games room, onsite gym equipment plus fitness and meditation classes. In addition to this, the office has a fully stocked complimentary coffee bar with barista to serve you your favourite coffee as you walk into the office and offers heavily subsidised lunch options. We hold regular staff events in our atrium stage space including hosting speakers and open mic nights to showcase Live Nation employee talent.

Who you are

You are passionate, motivated and driven - with an entrepreneurial spirit. You’re resourceful, innovative, forward thinking and thrive in a fast-paced environment. You’re comfortable juggling multiple projects and deadlines, without compromising attention to detail.

You bring experience across a variety of research methodologies and data sets, and know how to adapt insights to business needs with agility. You’re curious, commercially minded and confident translating data into stories that inspire action. At Live Nation Entertainment, our people embrace these qualities - if this sounds like you, then please read on!

Competencies / Skills / Knowledge / Experience

Essential

• Proven experience in market research and/or consumer insights (client or agency side)
• Strong knowledge of both qual and quant methodologies, including end-to-end project experience
• Skilled at turning data and metrics into meaningful narratives
• Excellent written and verbal communication
• Strong analytical mindset and attention to detail
• Commercially minded, with the ability to link insights to business goals
• Proficiency in: Q, SPSS, DisplayR or equivalent; social listening platforms

Preferred

• Experience in both B2B and B2C research
• Background in multiple industries
• Proficiency in data visualisation tools for dashboarding and reporting

What the role includes

• Support the Director, R&I to embed data and insights across the organisation
• Translate research and data into clear, actionable insights using internal sources, third party tools and thought leadership research
• Design and manage primary and secondary research projects, including survey design and execution
• Analyse and synthesise data to tell compelling stories about fans, live music and brand opportunities
• Build and manage relationships with external research vendors

Equal Opportunities

We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and homelife. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It’s talent that matters to us and we encourage applications from people irrespective of their gender identity, race, sexual orientation, religion, age, disability status or caring responsibilities.

The Company

Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 500 million tickets sold annually and more than 12,000 clients worldwide. Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 40,000 shows and 100+ festivals annually for nearly 4,000 artists in over 40 countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect over 1,000 brands with the 98 million fans that attend Live Nation Entertainment events each year. For additional information, visit www.livenationentertainment.com

APPLICATION DEADLINE: Monday 2nd November 2026. We reserve the right to close applications at any time so encourage early application where possible.

Live Nation Entertainment will never request payment or equipment purchases as part of the hiring process. Recruiters will only contact candidates from official Live Nation or affiliated brand email domains.