Manager, Product Commercialization

Mastercard Inc.; Greater London; On-site; GBP 90,000 - 130,000; Full time

Job summary

Mastercard Inc. in London seeks an experienced Manager, Product Commercialization to lead commercial transformation and shape GTM narratives for flagship products across global markets. You will translate product strategy into marketable assets and work with marketing, sales and delivery to drive ARR growth.

The role requires strong collaboration skills, deep commercial acumen and a track record of delivering market-ready strategies in a fast-paced environment.

Qualifications

• Prior product strategy experience – translate market signals, customer feedback, and leadership input into strategy. Collaborate with engineering teams to implement.
• Commercial orientation – strong commercial acumen with market research and competitive landscape analysis.
• Interpersonal skills – bias for action, empathetic listener, build trust-based relationships and effective communicator.

Responsibilities

• Lead commercial transformation in support of broader product strategy – deeply understand our business and growth drivers. Partner with leadership to shape commercial strategy including GTM narratives and pricing strategy.
• Shape product positioning and market narratives – collaboration with marketing and sales to reposition value proposition and define acquisition/upsell funnels.
• Partner with cross-functional teams on GTM execution – work with growth, marketing, sales, customer success and delivery to translate strategy into commercial wins.

Job description

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary Manager, Product Commercialization Overview

The Services team is a key differentiator for Mastercard, providing cutting-edge products and services that help our customers. Focused on thinking big and scaling quickly around the globe, this agile team is responsible for end-to-end solutions for a diverse global customer base including issuers, acquirers, and merchants. Centered on data-driven technologies and innovation, these services include payments-focused consulting, loyalty and marketing programs, business Test & Learn experimentation, and data-driven information and risk management services.

Test & Learn

As a member of the Business Experimentation & Optimization Product Management team you’ll work on Test & Learn, an industry-leading experimentation platform which brings sophisticated analytic techniques to businesses and users around the world. Test & Learn development today spans front-end, analytic, and technical investments; we are rapidly building new products, improving existing products, and expanding the ways we deliver Test & Learn to our clients.

Position Responsibilities

• Lead commercial transformation in support of broader product strategy - deeply understand our business and growth drivers. Partner with leadership to shape commercial strategy including GTM narratives and pricing strategy. Drive business outcomes in the form of new account acquisition and ARR growth.
• Shape product positioning and market narratives – partner with marketing and sales to reposition the product value proposition. Define commercial acquisition and upsell funnel and key enablement strategies at each step. Be the expert on competitive dynamics and key market differentiators. Translate product roadmap into marketable, sellable assets.
• Partner with cross-functional teams on GTM execution – Work alongside growth, marketing, sales, customer success and delivery teams to translate product and commercial strategy into commercial wins. Shape go to market narratives, navigate legal and contracting requirements, support enablement.

All About You

• Prior Product strategy experience – Experience in product or similar roles. Ability to translate market signals, customer feedback, and leadership input into strategy. Experience working alongside engineering teams. Comfort effectively navigating complex and ambiguous problem spaces.
• Commercial orientation – strong commercial acumen. Experience with market research and competitive landscape analysis. Familiarity with B2B sales environment, prior experience in go-to-market roles a plus.
• Interpersonal skills - Bias for action, empathetic listener, adept in building strong trust-based relationships, coachable, and effective communicator up/down/across the organization.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard’s security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

Everyone wants easier ways to pay; we invent them. Checkout lines are slow; we speed them along. Merchants want more sales; we give them data and insights. People need financial access; we connect them. Corporate purchasing is complicated; we make it simple. Commuters are busy; we speed them on their way. Governments need greater efficiencies; we help create them. Small businesses are virtual; we give them access to a world of buyers. Retailers want to fight fraud; we provide the tools.