Manager, Payroll Implementation, Newcastle Upon Tyne / Manchester

EY UK; Newcastle upon Tyne; On-site; GBP 65,000 - 90,000; Full time

Benefits offered by this job

Flexible work environment

Job summary

EY UK is seeking an Implementation Manager to lead onboarding of clients to EY's Payroll Operate in the UK. You will manage client engagements, plan implementations, coordinate data migration, and ensure smooth handovers to BAU while developing bespoke payroll reports.

Ideal candidates bring extensive UK payroll experience, knowledge of AE/RTI/Levy, and iTrent experience, with a proactive, relationship-led approach.

Qualifications

• Over 5 years' hands-on UK Payroll knowledge.
• Payroll qualifications (CIPP) preferred.
• Experience of payroll implementations in high-volume environments.
• Expertise in payroll compliance (AE, RTI, Apprenticeship Levy).
• iTrent experience required.

Responsibilities

• Interact with clients to understand Payroll needs and develop requirements.
• Plan and manage delivery of the client implementation project to meet target dates.
• Coordinate data migration, parallel and first live runs with client and internal teams.
• Work with service delivery to ensure smooth handover to BAU.
• Develop and advise on bespoke financial reports (e.g., GL reports).
• Support and develop junior team members.
• Prepare fee and budget details.

Skills

UK Payroll knowledge

Project management

Time management

Relationship building

Job description

At EY, we're all in to shape your future with confidence.

We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go.

Join EY and help to build a better working world.

The opportunity

EY Tax is a market leader, renowned for delivering sustainable growth and empowering our people to shape their own careers. Our diverse, collaborative team advises on high-profile transactions, combining technical expertise, innovation and a genuine focus on continuous development. Join us to work on challenging, multi-country projects in a supportive, dynamic environment where your impact truly matters.

We are looking for driven and ambitious payroll implementation professionals who are keen to develop a challenging and stimulating career. As an Implementation Manager you will play a critical role in onboarding new clients to EY's Payroll Operate solution in the UK. Find out more about our EY Payroll Operate ; managed payroll services in 159 countries designed to transform your payroll function and create a distinctive employee experience via one compliance, process and technology platform.

Your key responsibilities

• Interact with clients to understand their Payroll needs and develop requirements to ensure that the implementations are completed on time and to the highest quality
• Establish the plan and manage delivery of the client implementation project to ensure target dates are met
• Co-ordinate data migration, parallel and first live runs with the client and the relevant internal teams
• Work with the service delivery team to ensure smooth handover to the business-as-usual team
• Developing and advising on bespoke financial reports, such as general ledger reports
• Supporting and developing more junior members of the team
• Preparing fee and budget details

Skills and attributes for success

• Solid UK Payroll technical knowledge
• Demonstrable project management and time management skills - balancing multiple priorities by considering importance, level of urgency and other dependencies

• Assertive and proactive approach to the delivery and implementation of client engagements
• Aptitude for effectively networking within large organisations and building relationships with individuals and clients
• Ability to utilise research effectively and explain complex subjects in a clear manner
• Capability to problem solve and develop bespoke client solutions

Ideally, you'll also have

To qualify for the role, you must have:

• Over 5 years' relevant hands‑on UK Payroll knowledge
• Payroll qualifications e.g., Chartered Institute of Payroll Professionals (CIPP) (preferred)
• Experience of payroll implementations in a high-volume business is essential

• Expertise in understanding payroll compliance, rules, and legislations

• Thorough understanding of upstream and downstream processes that impact Payroll

• Good understanding of payroll compliance including AE, RTI, Apprenticeship Levy
• iTrent experience required

What we offer you

At EY, we'll develop you with future-focused skills and equip you with world‑class experiences. We'll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more .

EY Building a better working world

EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.

Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.

EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.