Manager (LH4) Floating Support Service

POBL; Newport; On-site; GBP 32,000; Part time

Job summary

A social service organization is seeking a dedicated Manager to oversee the Lighthouse 4 Project in Newport. You will lead a team delivering housing-related support to help individuals maintain their tenancy and prevent homelessness. The ideal candidate should have strong leadership and communication skills, alongside experience in a support atmosphere. This part-time role offers a competitive salary and various employee benefits, with a focus on fostering a supportive work environment.

Benefits

26 days holiday pro rata

Pension scheme

Sick Pay

Bespoke learning pathway

Wellbeing support

Qualifications

• Previous experience in a support environment.
• Good understanding of leadership and management.

Responsibilities

• Oversee the running of the service.
• Manage the annual budget and monitor service income.
• Provide advice on welfare rights and permanent housing options.
• Build relationships with local businesses and community partners.

Skills

Leadership skills

Communication skills

Interpersonal skills

Knowledge of homelessness issues

Networking ability

Tools

MAC

Active Directory

Project Management

Service Desk

Job description

Overview

What is great about this role

The Lighthouse 4 Project delivers housing related support to people who are struggling to maintain their tenancy in the city of Newport. This is a service which supports individuals with their housing needs and issues aiming to prevent homelessness and to ensure that these individuals maintain their home and independence.

How can I make a difference

You will support lead and inspire your team to deliver services that enable people to better their lives and make positive choices.

Responsibilities

• Oversee the running of the service
• Be responsible for the annual budget and monitoring the services income
• Ensure that advice is given on welfare rights permanent housing options and other associated information according to the needs and wishes of the clients
• Ensure that clients receive appropriate advice
• Monitor the service and produce and amend procedures as appropriate
• Build relationships and liaise with local neighbourhoods businesses commissioners and council

Who are we looking for

You will have had previous experience in a support environment and have a good understanding of leadership and management.

In addition you will be able to demonstrate the ability to;

• Strong leadership skills with the ability to motivate and inspire a diverse team
• Produce concise accurate written reports
• Excellent communication and interpersonal skills with the ability to build rapport and collaborate effectively with customers staff and community partners
• Knowledge of homelessness issues
• Ability to network by working in partnership with external agencies

You will need to have had previous support experience and have a good understanding of leadership and management. As a manager you will be overseeing a team of Floating Support Workers whilst liaising with other managers across Newport and the Housing Supporting Grant Team. Your collaboration and communication skills would be very important in this role.

Pobl benefits

• Part-time (26hrs) permanent
• A competitive salary of 31899.00 FTE
• Work Pattern : to be discussed at interview stage
• 26 days holiday pro rata entitlement plus Bank holidays. Rising to 27 days after 1 years service or cash equivalent of 1 days annual leave.
• Pension scheme
• Sick Pay rising with length of service up to 6 months full pay after 4 years
• Bespoke learning pathway with the support from an experienced Learning and Development team
• Internal Progression
• Wellbeing and psychological support
• Time for Talk service
• 45p per mile

FREDIE

At Pobl Group we are guided in all that we do by a group of principles that we call FREDIE these are : Fairness Respect Equality Diversity Inclusion Engagement. This means that whatever your background you will have an equal opportunity at Pobl Group and we encourage you to apply now.

If you would like any support with your application or to discuss any adjustments that you may require to support you to application process or

What do you need to do now

If you have the skills experience and enthusiasm required to be our next difference maker please follow the prompts to apply now. We occasionally close a vacancy before the end date as we actively review our applications and will sometimes progress to interview very quickly we would love to hear from you so please apply now to start your Pobl journey.

Further information on the role can also be found on the Job Description.

Required Experience :

Manager

Key Skills

MAC,Active Directory,Service Support,End user,Access Points,trouble tickets,OS,Linux,Project Management,Service Management,Service Quality,Setup,Service Desk,hardware,Software Applications

Employment

Employment Type : Part-Time

Experience : years

Vacancy : 1