Manager, Inter-Office Trading

Hong Kong Exchanges and Clearing Limited (HKEX); Greater London; On-site; GBP 40,000 - 68,000; Full time

Job summary

The London Metal Exchange (LME) is the world centre for industrial metals trading and a part of the HKEX group. This role sits in the Inter‑Office Trading (IOT) team, providing day‑to‑day operational support, cross‑functional collaboration, and coverage across all shift patterns to ensure continuity.

You will apply knowledge of Matching Rules, support testing and documentation, and contribute to continuous improvement within a fast-paced trading environment in London.

Qualifications

• GCSEs or equivalent with Maths and English; A-Levels preferred.
• Demonstrated ability to support Inter-Office Trading operations.

Responsibilities

• Provide day-to-day operational support to the Inter‑Office Trading team.
• Cover all core IOT team duties and participate in centres of excellence.
• Audit Members for compliance with LME Matching Rules and maintain reference data.

Skills

Strong analytical skills

Attention to detail

Excellent communication

Team collaboration

Education

GCSEs including Maths and English

A-Levels preferred

Tools

Microsoft Office (Excel, Outlook, Word, PowerPoint)

FIX protocol knowledge (advantage)

Job description

About The London Metal Exchange

The London Metal Exchange (LME) is the world centre for industrial metals trading. Most of the world’s global non-ferrous futures business is conducted on the LME’s three trading platforms totalling $21 trillion, 191 million lots and 4 billion tonnes notional with a market open interest high of 2.1 million lots in 2025.

Shift Pattern: Standard 40 Hour Week (United Kingdom)

Scheduled Weekly Hours: 40

Corporate Grade: D - Assistant Vice President

Reporting Line: (UK Division) Trading & COO

Location: UK-London

Worker Type: Permanent

About The London Metal Exchange

The London Metal Exchange (LME) is the world centre for industrial metals trading. Most of the world’s global non-ferrous futures business is conducted on the LME’s three trading platforms totalling $21 trillion, 191 million lots and 4 billion tonnes notional with a market open interest high of 2.1 million lots in 2025.

The metals community uses the LME, an HKEX Group company, as a venue to transfer or take on price risk, as a physical market of last resort and as the provider of transparent global reference prices.

Overall Purpose of Role

This role sits within our Inter‑Office Trading (IOT) team. Inter‑office trading on the LME takes place between Members, or between Members and their Clients, via telephone or electronic communication channels outside of LMEselect. The inter‑office market is a vital component of the LME ecosystem. It facilitates trading on non‑standard prompt dates (i.e., dates outside the standard monthly prompts and associated spreads), accommodates larger trade sizes, and provides essential liquidity for Clients who do not have direct access to the central market. The successful candidate will provide day‑to‑day operational support to the IOT team. They will be expected to work collaboratively within the group while also contributing effectively as an individual performer. Responsibilities include full coverage of all core IOT team duties, along with rotational participation in specialised centres of excellence that support our Inter‑Office Trading Market Oversight function.

Responsibilities

• Provide comprehensive support across all aspects of the Inter‑Office Trading service.
• Deliver effective coverage across all team shift patterns to ensure seamless business continuity.
• Maintain a primary focus on the Inter‑Office Trading Market Oversight function, including the auditing of Members for compliance with LME Matching Rules.
• Conduct detailed data analysis to support operational efficiency and inform strategic decision‑making.
• Apply a thorough understanding of Matching Rules to ensure accurate, timely, and compliant trade processing.
• Proactively manage time‑critical issues to uphold high standards of customer service.
• Review, maintain, and improve documentation and procurement processes to ensure accuracy, clarity, and compliance.
• Perform timely updates to reference data to support trading accuracy and market integrity.
• Participate in projects and working groups to drive service enhancements, innovation, and continuous improvement.
• Support application testing to ensure system reliability, performance, and readiness for operational use.

Academic and Professional Qualifications Required:

• Strong Academic Foundation: 5 GCSE’s or more at grades A–C (including Maths and English) are required. A-Levels are preferred.
• Successful candidates will be expected to demonstrate strong general academic performance combined with relevant experience for the role.

Required Knowledge and Level of Experience:

• Previous exposure to LME Matching is preferred; however, candidates without direct Matching experience may be considered where their broader background demonstrates strong relevance and capability.
• A proven track record in a similar operational or trading‑support role is essential.
• Demonstrated expertise in Inter‑Office Trading and a strong understanding of associated trading protocols.
• Strong general computer literacy, including proficiency with core Microsoft Office applications (Excel, Outlook, Word, PowerPoint).
• Knowledge of the FIX protocol is advantageous but not essential.

The LME is committed to creating a diverse environment and is proud to be an equal opportunity employer. In recruiting for our teams, we welcome the unique contributions that you can bring in terms of education, ethnicity, race, sex, gender identity, expression and reassignment, nation of origin, age, languages spoken, colour, religion, disability, sexual orientation and beliefs. In doing so, we want every LME employee to feel our commitment to showing respect for all and encouraging open collaboration and communication.