Manager, Innovation & AI

White & Case LLP; Greater London; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A global law firm seeks a Manager of Innovation & AI to lead the implementation of cutting-edge technology and AI solutions. This role involves consulting with legal staff on technology use, managing technology roll-outs, and analyzing performance metrics. The ideal candidate will possess a bachelor's degree, legal tech experience, and strong project management skills. A supportive environment fostering innovation and professional growth is offered, with a competitive compensation package.

Benefits

Private medical insurance

Pension plan with matched employer contribution

Yearly wellbeing fund

Income protection

Life insurance

Critical illness insurance

Private GP services

Travel insurance

Cycle to work

Qualifications

• Five years of professional experience in a firm, legal department, or legal tech company required.
• Understanding of typical practice workflows and processes.
• Ability to work independently while recognizing when escalation is required.

Responsibilities

• Consult with lawyers and clients about the use of technology and AI.
• Manage the implementation and adoption of cutting-edge technologies, particularly AI.
• Analyze usage metrics to recommend enhancements.

Skills

Consultancy skills

Technical communication

Project management

Diplomacy skills

Data analytics knowledge

Education

Bachelor’s degree

Juris Doctor or law-related degree

Technology or business degree

Tools

Microsoft Office

Tableau

Contract Express

HighQ

Job description

Are you ready to make your mark as part of our Innovation and AI Team? Then you’ve come to the right place. At White & Case, we’ll support you, give you responsibility and welcome you as an integral member of our global team from day one.

The Manager of Innovation & AI serves as a strategic catalyst within White & Case’s award-winning Innovation & AI team, driving the firm’s vision to redefine legal technology leadership.

This role is responsible for evaluating, implementing, and accelerating the adoption of cutting‑edge technology and AI solutions, ensuring the firm remains at the forefront of industry advancement. By partnering with cross‑functional experts and the broader Practice Solutions team, the Manager spearheads transformative initiatives that deliver measurable impact across practice groups and offices. Through the orchestration and optimisation of attorney workflows, this position enables the firm to achieve strategic objectives with rigor and agility, reinforcing White & Case’s unwavering commitment to operational excellence and continuous innovation.

Key Responsibilities

• Consulting with and advising lawyers, legal staff, and clients regarding the most effective use of technology and AI in their matters; working with them on projects, including contract management, contract automation, transaction management, etc.; overseeing each to ensure quality and success.
• Managing the selection, implementation, roll‑out, and adoption phases of cutting‑edge technologies, with a specific emphasis on AI technologies.
  • Coordinating with other business services, including technical staff and procurement.
  • Assisting with testing new technology and providing feedback to project teams and vendors.
  • Introducing the technology to matter teams and identifying applications.
• Taking ownership of the operational management of live client‑facing programmes, taking responsibility for the overall delivery of services, working with Innovation & AI team members.
• Collecting and analysing usage and other metrics to recommend changes and enhancements.
• Potentially involving international travel.
• Assisting with managing the pipeline of technology and innovation opportunities arising.

Qualifications and Skills

• Bachelor’s degree required; Juris Doctor and/or law‑related degree desirable. Technology or business degrees considered with extensive practical experience in legal applications.
• Five years of professional experience in a firm, legal department, or legal tech company required.
• Thorough knowledge of popular legal tech applications, including due diligence document review tools, contract automation, contract management, transaction management, collaboration tools, and other legal technologies.
• Experience implementing solutions, including automation tools (such as Contract Express or HotDocs), AI‑enabled tools (such as Office & Dragons, Harvey, Legora, vLex, or Hebbia), and collaboration tools such as HighQ.
• Understanding of typical practice workflows and processes.
• Expertise in standard applications such as Microsoft Office (Word, Excel, and PowerPoint); expertise in data analytics platforms (such as Tableau or Microsoft PowerBI) is a plus.
• Consultancy skills to bridge the gap between business and technology teams; excellent communication and presentation skills; ability to explain technical concepts to lawyers.
• Diplomacy skills to assist with change management; ability to build consensus and work effectively with a cross‑functional, global team, and with lawyers at all seniority levels.
• Project management skills to complete projects in a matrixed, non‑hierarchical environment.
• Knowledge and awareness of best practices and developments in AI‑enabled and automation legal technologies, and ability to apply these to promote continuous improvement.
• Ability to work independently while recognising when escalation is required.

What We Offer

When you join us, you’ll be working directly with partners, business leaders and many other inspiring colleagues across our global network of offices. We live by our values—to be pioneering, united and human—and we believe that you’ll experience them from your first day. We will give you the support and development opportunities that will help you achieve your potential.

We believe that consistent high performance merits reward and support. Our compensation package reflects your calibre as an Innovation professional, and our benefits are designed to support your changing needs and priorities across different life stages.

About White & Case

We are a global law firm with longstanding offices in the markets that matter today. Our on‑the‑ground experience, our cross‑border integration, and our depth of local, US and English‑qualified lawyers help our clients work with confidence in any one market or across many.

Location and Reporting

This role is based in London, and reports into the Director, Innovation and AI.

Our standard office hours are 09:30‑18:00, with a current requirement for 3 days in the office per week.

Benefits

• Private medical insurance
• Pension plan with matched employer contribution up to 7.5%
• Yearly wellbeing fund
• Income protection
• Life insurance
• Critical Illness insurance
• Private GP services
• Travel insurance
• Cycle to work

Equal Opportunity Statement

White & Case is committed to creating a fair workplace. It is our Firm’s policy to recruit, employ, train, compensate, and promote without regard to race, religion, creed, national origin, age, gender, sexual orientation, marital status, military or veteran status, disability, genetic information, or any other category protected by applicable law.

If you require assistance and/or adjustment to participate in our application and/or interview process, please email us. We will be happy to work with you.

The firm may modify and amend this job description at any time in its sole discretion. Nothing herein creates a contract of employment or modifies the at‑will nature of employment.

The above is only a general description of the essential duties associated with this position and does not represent an exhaustive or comprehensive list of all duties.