Manager In Training - Goods In Warehouse *Internal Only*

Lush; Poole; On-site; GBP 33,000 - 38,000; Full time

Benefits offered by this job

25 days holiday

Company sick pay

Bonus scheme

Employee assistance programme

Employee ownership

Job summary

Lush in Poole, Dorset is seeking a Manager in Training for our Goods In warehouse. This internal-only role focuses on driving daily operations, ensuring call-offs and export orders are fulfilled on time, and maintaining high team morale while delivering five-star customer service.

You will lead from the front, develop leadership skills in a fast-paced environment, oversee staff supervision, stock control, and health and safety, with a typical day shift and potential flex to meet business needs.

Qualifications

• Leadership and people management experience required.
• Excellent communication skills, written and verbal.
• Ability to stay organised and thrive under pressure.
• Numerical and technical skills.
• Previous Warehouse & Distribution experience.
• Current or previous management role preferred.

Responsibilities

• Day-to-day supervision of staff and overseeing work organised by team leaders.
• Planning, coordinating and monitoring receipt, order assembly and dispatch of goods.
• Using space and handling equipment efficiently to meet targets and standards.
• Maintaining stock control systems and inventories up to date.
• Planning future capacity requirements and training staff.
• Motivating and organising teamwork to meet productivity targets.
• Producing reports and statistics daily, weekly and monthly.
• Ensuring health, safety, hygiene and security standards.

Skills

Strong leadership

Excellent communication

Organised under pressure

Numerical skills

Motivating others

Teamwork

Computer literate

Warehouse experience

Management experience

Job description

Manager In Training - Goods In Warehouse *Internal Only*

Application Deadline: 13 October 2026

Department: Goods In

Employment Type: Permanent - Full Time

Location: Poole, Dorset - Nuffield Industrial Estate

Compensation: £33,250 - £37,750 / year

Description

Diversity matters

We are building a brand that represents the people of the world. It’s what you do that counts, and we are always looking to expand perspectives and voices to shape our future.

We see you, we celebrate you, we want you!

Who we are

You might know us as the inventors of the bath bomb, but there’s more to this great-smelling, partly employee-owned, family-run company than pioneering cosmetics. We believe our business should put more back into the world than it takes and demonstrate that capitalism can be a force for good.

The Living Wage Foundation’s statement 'a hard day's work deserves a fair day's pay' is one that we are proud to commit to in the UK. As an accredited Living Wage employer, we put our people first and fight cruel practices like animal testing, promote regeneration, and show that it is what’s inside that counts - whether that’s an ingredient in a product, or the minerals in a smartphone.

Want to see where a career at Lush could take you? Head over here to explore real stories of growth and development across the business.

Please note: We may close this vacancy early if we receive an overwhelming response or our business requirements change.

*Internal employees only*

The Goods In warehouse plays a fundamental role within the logistics of Lush. It's primarily responsible for receiving raw materials and packaging from suppliers near and far. All stock received whether big or small will be picked and packed with precision and accuracy for dispatch to the production departments and manufacturing sites worldwide. All items are quality checked, rotated and distributed, ensuring the materials are of a high standard and time deadlines are met. Efficiency and attention to detail are criteria at the forefront of the Goods In team. It's fast paced and requires planning and expertise whilst following all the correct guidelines needed for safe storage & distribution by land, sea and air.

As the Manager in Training, your primary focus will be to drive the daily operations within the Goods In department. In this role, you will ensure all daily call-offs and export orders are efficiently picked and fulfilled, whilst maintaining high team morale and upholding five star customer service. By leading from the front, you will motivate the team to meet tight deadlines while ensuring our high standards never slip. This is a fantastic opportunity to develop your leadership skills in a fast-paced environment and play a key role in our growth.

This will be a challenging and demanding, hands‑on role for which you will possess relevant warehouse experience and demonstrate a high level of understanding of all aspects of warehouse operations, stock control principles and health & safety requirements.

Responsibilities

• Day-to-day supervision of staff and overseeing work organised by team leaders
• Planning, coordinating and monitoring the receipt, order assembly and dispatch of goods
• Using space and mechanical handling equipment efficiently and making sure quality, budgetary targets and environmental objectives are met
• Having a clear understanding of the company's policies and visions and how the warehouse supports them
• Keeping stock control systems up to date and ensuring inventories are accurate
• Planning future capacity requirements
• Organising the recruitment and training of staff, as well as monitoring performance and progress
• Motivating, organising and encouraging teamwork within the workforce to ensure productivity targets are met or exceeded
• Producing regular reports and statistics on a daily, weekly and monthly basis
• Briefing team leaders daily
• Maintaining standards of health and safety, hygiene and security in the work environment
• Overseeing the planned maintenance of vehicles, machinery and equipment
• Maintain and update SOP’s
• Predominantly working a day shift however flexibility may be required

Desired Skills

• Strong leadership, people management and interpersonal skills
• Excellent communication, written and verbal
• The ability to stay organised and thrive under pressure
• Numerical and technical skills
• Ability to work in a team and motivate others
• Computer literate
• Previous Warehouse & Distribution experience
• Current team leader or previous management experience

Benefits

• 25 days holiday plus bank holidays
• 6 months of full pay for parental leave (primary caregiver must qualify for SMP)*
• Enhanced paternity leave*
• Bonus scheme
• Day off for weekday birthdays
• Holiday purchase scheme
• 50% discount on Lush products and spa treatments
• Cycle to work scheme
• Discounted rail and bus season tickets
• Employee assistance programme
• There’s a big difference between "Flexible Working " (the legal minimum) and working flexibly. What that looks like varies from role to role and location to location. We actively welcome conversations about what working flexibly could mean and look like for you.
• We’re 10% Employee Owned - all colleagues play a role in protecting our ethics, our independence, contributing ideas for the future and share in the rewards of success when the company is doing well.
• Wellbeing & mindfulness sessions
• Access to employee-led Community Networks, including Disability and Chronic Illness, Family Support, Global Majority (Race and Ethnicity), LGBTQIA+, Menopause and Neurodiversity communities.
• Tailored gender affirming care*

Qualifying period/hours required*

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