Manager in Training

Domino's; Basildon; On-site; GBP 15,000 - 21,000; Full time

Benefits offered by this job

Competitive pay

28 days holiday

Flexible hours

Staff discount

Staff meals

Pension scheme

Family leave

Career progression

Supportive team

Recognition

Job summary

Domino's in Basildon is looking for a Manager in Training to prepare for a leadership role within one of our stores. You'll learn how to manage operations, lead a team, and deliver exceptional customer service in a fast-paced environment.

This hands-on development path emphasises coaching others, achieving high standards, and providing a welcoming, efficient store for customers and colleagues. You'll gain exposure to scheduling, training, and performance monitoring while upholding safety and

Qualifications

• Strong organisational and prioritisation skills.
• Excellent customer service and communication abilities.
• Experience in leading or managing people.
• Motivational and confident in coaching others.
• Able to work at pace and adapt to changing demands.
• Flexible availability, including evenings and weekends.
• Right to work in the relevant location.

Responsibilities

• Lead and organise the team to deliver excellent service and standards.
• Motivate the team to delight customers with quality, speed and friendliness.
• Coach and train teammates to meet high standards.
• Deliver 5-star operational excellence across store areas.
• Monitor performance against key targets and drive improvements.
• Provide outstanding customer service and resolve issues confidently.
• Prioritise tasks and manage time in a fast-paced environment.
• Maintain a clean, safe and welcoming store environment.

Skills

Organisational skills

Customer service

People leadership

Coaching

Adaptability

Flexible availability

Right to work in UK

Job description

About Us:

You know who we are, you've probably tried our delicious pizzas and now you're thinking about joining our team - fantastic!

At Domino's we're passionate about delivering hot, fresh pizzas and giving outstanding service to our customers, whether it's a busy Friday night or a midweek treat. Through our vast network of stores, our franchise partners employ over 35,000 people who work in a variety of different roles. We're committed to innovation, community engagement and creating rewarding careers - and we'd love to have you join us.

The Role:

As a Manager in Training, you'll be preparing to take on a leadership role within one of our stores. You'll learn how to manage operations, lead a team, and deliver exceptional customer service. This is a hands-on role where you'll be supported to develop the skills needed to run a store confidently and effectively. You'll be expected to lead by example, motivate your team, and ensure high standards are consistently met.

Key Responsibilities:

• Lead and organise the team to deliver excellent service and operational standards
• Motivate your team to delight customers with quality, speed and friendliness
• Support team members through coaching and training to meet the highest standards
• Deliver 5-star operational excellence across all areas of the store
• Monitor and drive performance against key targets
• Provide outstanding customer service and resolve issues confidently
• Prioritise tasks and manage time effectively in a fast-paced environment
• Maintain a clean, safe and welcoming store environment

About You:

• Strong organisational and prioritisation skills
• Excellent customer service and communication abilities
• Experience in leading or managing people
• Motivational and confident in coaching others
• Able to work at pace and adapt to changing demands
• Flexible availability, including evenings and weekends
• Right to work in the relevant location

Benefits:

• Competitive hourly pay (with opportunities for progression)
• 28 days paid holiday per year (includes BH, pro rata for part time)
• Flexible working hours to suit your lifestyle
• Staff discount on our delicious food (we know you were looking for this!)
• Staff meals (conditions apply)
• Company pension scheme (where eligible)
• Family Leave policies in place
• Paid training and clear career progression pathway with linked pay increases
• Supportive, inclusive, and fun team environment
• Employee recognition opportunities

Role Requirements:

This role involves periods of standing, lifting, carrying, and reaching. You may also work in hot environments (near ovens) and cold environments (walk-in fridges) and occasionally outdoors (e.g. refuse disposal, deliveries).

Equal Opportunities:

We are an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. If you require any adjustments to the recruitment process, please let us know.

Please note:

Domino's stores are operated by independent franchisees, therefore terms and conditions of employment across stores may vary and will be clarified during the selection process.