Manager, Global Solutions Consulting

Multiplier; Remote; GBP 74,000 - 113,000; Full time

Job summary

A global HCM SaaS provider seeks a Manager, Global Solutions Consulting to lead and develop a team responsible for strategic direction and operational excellence. The role demands over 10 years of experience in presales and 3 years in leadership, focusing on building scalable processes and aligning with sales and product teams. The ideal candidate will foster collaboration and drive revenue growth within the organization, ensuring best practices in solutions consulting are established and followed.

Qualifications

• 10+ years in presales, solutions consulting, or technical sales roles.
• At least 3 years in a leadership capacity.
• Strong understanding of HCM and global payroll.

Responsibilities

• Define and execute the global strategy for the Solutions Consulting function.
• Lead and develop a high-performing global team of Solutions Consultants.
• Design and implement scalable presales processes and tools.

Skills

Leadership

Collaboration

Communication

Job description

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Job Title: Manager, Global Solutions Consulting

Location: Global (Remote-Friendly)

Department: Client Solutions

Reports to: Vice President, Client Solutions

About Multiplier Technologies

Multiplier Technologies is a global HCM SaaS platform redefining how companies manage and support distributed teams. We simplify the complexities of global employment, payroll, and compliance-empowering our customers to scale quickly and compliantly across borders.

Position Overview

The Manager, Global Solutions Consulting is a leadership role responsible for setting the strategic direction, operational excellence, and talent development of Multiplier's Solutions Consulting organization. This individual will lead a global team of high-impact Solutions Consultants who partner with sales, product, and engineering teams to articulate and demonstrate the value of our platform to prospective and existing customers.

This role demands a visionary, hands-on leader who can scale team capabilities, build repeatable, effective processes, and cultivate cross-functional collaboration to drive sustainable revenue growth.

Key Responsibilities

1. Strategic Leadership & Execution

• Define and execute the global strategy for the Solutions Consulting function, aligning with company growth goals and GTM priorities.
• Partner closely with Sales, Product, Engineering, and Marketing to ensure technical alignment, product-market fit, and effective value articulation.

2. Talent Development & Team Building

• Lead, coach, and develop a high-performing global team of Solutions Consultants across regions.
• Build a strong bench of talent through structured onboarding, ongoing coaching, and career pathing frameworks.
• Foster a culture of collaboration, ownership, and continuous learning.

3. Scalable Process & Operational Excellence

• Design and implement scalable, repeatable presales processes and tools that enable efficient execution and consistent customer experience.
• Establish global best practices in discovery, demo delivery, RFP responses, solution design, and proof-of-concept development.

4. Cross-Functional Partnership

• Act as a strategic partner to Product and Engineering by sharing market intelligence and customer feedback to influence product roadmap and prioritization.
• Participate in product release readiness, helping translate technical features into compelling customer narratives.

5. Metrics & Performance Management

• Own and report on KPIs that measure team productivity, deal impact, conversion rates, and solution adoption.
• Leverage data to assess team capacity, forecast needs, and continuously improve performance and alignment to revenue targets.

Key Metrics of Success

• Win Rate Impact: Solutions Consulting's influence on pipeline conversion and ACV growth.
• Time-to-Productivity: Onboarding and ramp time for new team members.
• Engagement: Internal team satisfaction and retention metrics.
• Efficiency: Average deal cycle time and solutioning effort per opportunity.
• Cross-functional Outcomes: Product enhancement inputs and customer feedback loop closure rates.

Qualifications

• 10+ years in presales, solutions consulting, or technical sales roles, with at least 3 years in a leadership capacity.
• Proven track record of building and scaling global presales teams in a high-growth SaaS environment.
• Strong understanding of HCM, global payroll, or enterprise SaaS solution selling is highly preferred.
• Demonstrated success in building scalable process infrastructure and operational rigor.
• Excellent communicator and collaborator, comfortable navigating across technical and executive audiences.