Manager Duty

Five Guys; England; On-site; GBP 31,000; Full time

Job summary

A popular burger restaurant in the United Kingdom is looking for a Manager Duty to oversee crew performance and quality control. Responsibilities include supporting the General Manager to ensure customer satisfaction, managing daily operations, and leading a motivated team. Ideal candidates will have leadership experience and a passion for exceptional service. With perks like bonuses, paid holidays, and growth opportunities, this position offers a pathway to advance within the company.

Benefits

Bonus scheme up to 10%

Secret Shopper performance bonus

Long-service Love2Shop vouchers

28 days paid holiday

Free meals during shifts

Life assurance

Access to financial well-being app

Team competitions and events

Wellbeing support

Enhanced maternity & paternity leave

Pension scheme

Qualifications

• Experience in a similar managerial role preferred.
• Strong communication skills.
• Ability to work in a fast-paced environment.

Responsibilities

• Responsible for crew & quality control.
• Support the General Manager.
• Ensure customer satisfaction and manage complaints.
• Lead by example and participate in daily operations.

Skills

Leadership

Customer service

Team management

Problem-solving

Job description

Manager Duty

Five Guys EN11, EN11

£30,423 per year - estimated

Full time

NEW

Burgers & Fries and Incredible Careers! We’re the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we’ve stuck to the same ‘perfect and serve’ philosophy since our family business began in 1986.

These days we’re still just as much a family as we always have been. We have tons of integrity, we’re enthusiastic, we’re competitive and we just get it done – whatever the challenge.

REWARDS

• An achievable bonus scheme worth up to 10% of annual salary
• An additional Secret Shopper bonus worth up to £2,000
• Long‑service Love2Shop voucher reward – 5 years £500, 10 years £1,000
• 28 days paid holiday
• Paid breaks
• Free burgers, fries and shakes while on shift
• Life assurance
• All employees get access to Wagestream – the financial well‑being app with flexible benefits built around your pay

OTHER AWESOME PERKS

• Days out and social events
• Team competitions – Fry Cup and Olympics
• Five Guys Perks – employee discount programme
• Access to wellbeing support and employee assistance programme (EAP)
• Development opportunities to grow a career with us
• Enhanced maternity & paternity leave
• Pension scheme

YOU'LL BE ENTHUSIASTIC ABOUT

• Perfect burgers and fries
• Our values – competitive, enthusiastic, family, get it done and integrity
• People – leading from the front and being hands‑on
• Customer service

WHAT YOU'LL BE DOING

• Responsible for crew & quality control
• Supporting the General Manager in the delivery of perfect burgers and fries
• Providing an above‑and‑beyond experience for your team while creating an awesome working environment where people are happy to come to work and have fun, as part of the management team
• Ensuring every customer is delighted with their order and their Five Guys experience – dealing with complaints promptly, openly and honestly
• Ensuring each shift runs smoothly and our values form part of your shift management
• Being expected to lead from the front, being hands‑on most of the time, working on the line and dining room

INCREDIBLE CAREERS WITH FIVE GUYS

If you are ambitious and want to grow, we can provide you with support and the right tools to build a career with us. Your next step would be an Assistant Manager. Five Guys isn’t just a job – it can be a career.