Manager, Direct to Fan & Community

Warner Music INC; City of Westminster; On-site; GBP 50,000 - 70,000; Full time

Job summary

A leading global music company in the United Kingdom seeks a Manager for Direct to Fan & Community. This role involves enhancing artist-fan relationships, developing community strategies, and collaborating across teams to drive fan engagement. Ideal candidates are skilled in community curation and possess a strong music industry knowledge. Join us for an innovative career that values diversity and creativity.

Qualifications

• You love to bring fans together and build a community around shared interests.
• Driven to hit targets around engagement, fan value, and music commercialisation.
• You are a strategic and creative thinker.

Responsibilities

• Be the connective tissue between artists' fan communities and the label team.
• Develop community-based strategies in collaboration with artists.
• Create experiences for artist fans that live both online and in person.

Skills

Expert at growing and curating community platforms

Strong knowledge of the music industry

Ability to analyse community metrics

Curiosity about the future of the internet

Effective at deepening fandom

Job description

The Manager, Direct to Fan & Community will lead on deepening the fan relationship between an artist and their audience. You will be responsible for collaborating with artists to bring their community strategy to life. The role will lead on engaging and nurturing artist communities across online platforms, while also fostering strong relationships with our artists and their fans.

Responsibilities

• Be the connective tissue between artists fan communities and the label team.
• Work closely with artists and managers to develop community-based strategies in their campaigns.
• Develop audiences into fans by turning artist discovery into passion.
• Learn about artist fan bases and what motivates them.
• Create experiences for artist fans that live both online and in person.
• Partner with the wider Global Catalog teams on commercialising fandom.
• Actively seek out opportunities within the evolving tech landscape.
• Champion collaboration culture with artists and their fans.
• Continuously evaluate the relationship between an artist and their online community.
• Build day‑to‑day working relationships with other label teams to best integrate community initiatives.
• Establish and nurture relationships with key community and entertainment partners.
• Develop community strategies to support the wider artist campaign and drive fan engagement.

Qualifications & Experience

• You are an expert at growing and curating community platforms.
• You are effective at deepening fandom and commercialising that passion.
• You love to bring fans together and build a community around shared interests.
• You are curious about the future of the internet and how it applies to music fans.
• You have cutting edge knowledge of emerging consumer trends, technologies and platforms.
• You have the ability to analyse and report on community metrics and effectiveness.
• You are a strategic and creative thinker.
• Driven to hit targets around engagement, fan value and music commercialisation.
• Strong knowledge of the music industry and how to work closely with artists and their teams.

Diversity & Inclusion

WMG is committed to inclusion and diversity in all aspects of our business. We are proud to be an equal opportunity workplace and will evaluate qualified applicants without regard to race, religion or belief, age, sex, sexual orientation, gender, gender identity or gender reassignment, marital or civil partnership status, disability, pregnancy, childbirth or any other characteristic protected by law.

At Warner Music Group, we're a global collective of music makers and music lovers, tech innovators and inspired entrepreneurs, game‑changing creatives and passionate team members. Here, we turn dreams into stardom and audiences into fans. We are guided by three core values that underpin everything we do across all our diverse businesses:

Our Values

• Curiosity : We do our best work when we're immersing ourselves in culture and breaking through barriers. Curiosity is the driving force behind creativity and ingenuity. It fuels innovation, and innovation is the key to our future.
• Collaboration : Making music and bringing it to the world is all about the power of originality amplified by teamwork. A great idea, like a great song, travels globally. We ignite passions and build connections across our diverse community of artists, songwriters, partners, and fans.
• Commitment : We pursue excellence for our team and our talent. Everything in music starts with a leap into the unknown, and we're committed to keeping the faith, acting with integrity, and delivering on our promises.

WMG is home to a wide range of artists, musicians, and songwriters that fuel our success. That is why we are committed to creating a work environment that actively values, appreciates, and respects everyone. We encourage applications from people with a wide variety of backgrounds and experiences.

Consider a career at WMG and get the best of both worlds - an innovative global music company that retains the creative spirit of a nimble independent.