Manager, Community Management

Factor; Belfast; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading legal services company in Belfast seeks a Manager for Community Management. This position involves engaging with senior legal executives and creating impactful community programs within a collaborative startup environment. Candidates should have 2-5 years of relevant experience, strong communication skills, and a Bachelor's degree in a related field. The role offers a competitive salary and a comprehensive benefits package, including private health and dental insurance, pension contributions, and generous leave policies. Join our diverse team and make a difference in an innovative legal landscape.

Benefits

Competitive salary

Private health insurance

Private dental insurance

Pension contribution

38 days holidays

Enhanced maternity leave pay – 18 weeks

Enhanced paternity leave pay – 4 weeks

Career development opportunities

Qualifications

• 2–5 years of experience delivering client-ready deliverables.
• Experience engaging senior legal executives.
• Familiarity with legal tech and AI is a plus.

Responsibilities

• Build and manage community programs.
• Deliver executive workshops using design thinking tools.
• Manage member engagement and act as concierge.

Skills

Client management

Strong communication

Content creation

Engagement with senior executives

Education

Bachelor’s degree in Law, Business, or related field

Job description

CLOSING DATE: Friday 19th December 2025

With a legacy as a pioneer in the ALSP market, Factor has identified the need for another innovation in the legal services market: Integrated Law™.

Factor is the market leader in Integrated Law™, combining the expertise of Traditional Law, the efficiency of New Law, and the close business integration of In-house legal to deliver complex legal work at scale.

Factor works alongside corporate legal departments to solve for the ever-increasing demands and complexity of transactional legal work like contracting. We deliver better performance, better business and legal outcomes, and a better contracting experience.

Our clients span Fortune 500 companies including global banks, major pharmaceutical companies and large technology firms.

Factor is committed to building the best culture in legal. We believe that the more diverse our team becomes — in backgrounds, skills, experiences, and perspectives — the higher our creative potential as a company. We are dedicated to growing a diverse, inclusive company where individuals of all backgrounds thrive.

We are comprised of more than 300 lawyers, legal specialists, technologists, and process consultants across Europe and North America – Join us!

The Role:

We’re looking for a Manager, Community Management to join our Belfast Hub. You’ll lead the creation and engagement of market-facing communities like The Sense Maker and Global Counsel Leaders, working closely with senior legal stakeholders.

This is a unique opportunity to join a startup environment within a growing organization, offering substantial growth potential and global exposure.

What You’ll Do

• Build and manage community programs
• Deliver executive workshops using design thinking tools
• Manage member engagement and act as a concierge
• Liaise with senior legal executives (CLOs, GCs)
• Administer online community platforms
• Organize research, design documentation, and thought leadership

Essential Criteria

• 2–5 years of experience delivering client-ready deliverables, managing accounts, and creating impactful content.
• Experience engaging senior executives
• Strong communication and content creation skills
• Familiarity with legal tech and AI is a plus
• Ability to travel and work flexibly

Desirable Criteria

• Bachelor’s degree in Law, Business, or related field
• Experience working within a professional services environment

Why Factor?

• Competitive salary
• Benefit package including private health insurance and private dental insurance
• Pension contribution
• 38 days holidays
• Enhanced maternity leave pay – 18 weeks
• Enhanced paternity leave pay – 4 weeks
• Chance to develop your career in an international, innovative company providing legal services to top brands worldwide
• Opportunity to join an industry-leading executive team and over 400 lawyers, contract experts, technologists, and process consultants
• Inclusive and nurturing work environment, where everyone's contributions are valued

Additional Information

As a member of an ISO Compliant center, the candidate will be required to follow the policies and procedures on Information Security Management System in place at the Center of Excellence and globally at Factor. As a member of the Factor team, the applicant will have access to various company and client assets and will be required to maintain the level of security as identified for each asset.

Factor is an Equal Opportunity Employer.

For more, visit: factor.law