Manager, Client Assets and Safeguarding

Deloitte; Greater London; Hybrid; GBP 90,000 - 120,000; Full time

Benefits offered by this job

Hybrid working in London

Return-to-work coaching

Job summary

Deloitte UK is hiring for a Manager in the Client Assets and Safeguarding (CAS) team based in London with a hybrid working model. You will lead client engagements, provide technical input on CASS and safeguarding rules, and manage budgets and senior stakeholder relationships.

The role offers opportunities to develop deep specialism, collaborate across service lines, and contribute to continuous improvement within a supportive, inclusive culture.

Qualifications

• Experience in Banking & Capital Markets, Payments or digital assets and how Client Asset / Safeguarding rules apply.
• Proven ability to lead engagements and manage a team.
• Strong writing and presentation skills for senior stakeholders.
• Ability to work across diverse environments with initiative and ownership.
• Experience with governance, risk and controls within client assets protection.

Responsibilities

• Lead client engagements, including regulatory audits and complex workstreams.
• Manage engagement budgets and timelines, ensuring quality and compliance.
• Own relationships with clients and provide strategic insights.
• Support junior colleagues and drive continuous improvement.
• Collaborate across service lines to deliver client-focused solutions.

Skills

Banking & Capital Markets

Payments sector

Digital assets

Governance & risk

Project leadership

Client relationships

Education

Bachelor's degree in Finance/Accounting

Tools

ISAE3402 experience

CASS audit tools

Job description

Our Client Assets & Safeguarding (CAS) team has an excellent external reputation for provision of high quality regulatory audit and other assurance services to major firms. Our team covers banking and capital markets, investment and asset management, insurance brokers, crypto native, payment services and e-money firms.

In our team you would have the opportunity to develop deep specialism in your chosen field, working with a client base that includes global leaders in their field. You would also have the opportunity, if wanted, to broaden experience across industry lines within client assets and safeguarding, or more broadly across our Assurance Group, where opportunities include Conduct of Business, ESG, Prudential regulation and legislation.

Typical services we offer within the CAS team are:

• Working alongside financial statement audit teams to perform CASS and Safeguarding audits;
• Providing practical, yet technical, SME input on the more judgemental Client Assets, Payment Services, E-money and Digital Assets rules;
• Reviewing control environments, risk frameworks, operating models, governance structures, CASS / Safeguarding footprints, and providing recommendations to senior stakeholders on gaps and enhancements; and
• Performing S166 and shadow S166 reviews of Client Assets and Safeguarding.

Connect to your career at Deloitte

Deloitte drives progress. Using our vast range of expertise, we help our clients' become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more.

What brings us all together at Deloitte?It’show we approach the thousands of decisions we make everyday. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, whereverwe arein the world, welead the way,serve with integrity, take care of each other ,fosterinclusion, andcollaborate for measurable impact. These five shared values lead every decision wemake and action we take, guiding us to deliver impact how and where it mattersmost .

Connect to your opportunity

As a Manager within the Client Assets and Safeguarding team you will have a range of responsibilities, such as:

• Managing a portfolio of client engagements, including regulatory audits.This includes leading walk-through sessions and client meetings; leading project management functions of larger engagements; detailed review of work performed by the team; completion of complex or technical aspects of work; provision of technical input on the CASS / Safeguarding / digital assets rules; and managing the involvement of the senior project team;
• Managing engagement economics, including setting budgets and ensuring the engagement is completed on time and within budget;
• Owning a portfolio of client (or potential client) relationships;
• Providing technical support and challenge to firms on all areas impacting client asset protection, such as Governance, Client on-boarding, Legal, Trading, Settlements, Asset Servicing, Reconciliations, Risk, Treasury and Finance, Compliance and Internal audit;
• Supporting and contributing to the development of junior members of the team;
• Driving continuous improvement through innovation and transformation, embracing change and challenging the way we do things to develop our CAS offerings;
• Developing and maintaining relationships across service lines and geographies to deliver market and client focused solutions;
• Being responsive to and anticipating clients’ needs, providing strategic and relevant insight;
• Being part of a wider community helping to grow our practice and develop our strategy; and
• Managing diverse teams within an inclusive team culture where people are recognised for their contribution.

We are focused on ensuring that your client portfolio meets your experience, personality and career aspirations and this in turn enables you to deliver the highest possible standard of work and the flexibility in creating a career path that matches your expectations.

Connect to your skills and professional experience

To qualify for the role, you must have:

• Strong experience of at least one of the Banking and Capital Markets sector, the Payments sector or digital assets products and operations and how the Client Asset / Safeguarding rules apply to firms within those sectors / offering those products.
• Significant experience of working with and practical knowledge of the CASS / Safeguarding / digital assets rules, common breaches and other expected elements of a firm’s control environment, such as governance and oversight and risk and controls framework.
• An ability and desire to work under your own initiative and in many different and challenging environments.
• Experience of leading engagements / projects and managing a team.
• A willingness to learn and to develop others.
• Good organisational and project management skills.
• Business writing skills, including the ability to write reports which clearly and professionally convey sometimes detailed and complex matters in a clear and concise way.
• Strong presentation skills, with experience of presenting to senior stakeholders.
• Enjoy working to deadlines.
• A professional approach.
• A client centric and flexible, service orientated approach.
• An ability to work with a diverse group of people and be part of ensuring an inclusive team culture, where people are recognised for their contribution.

The following is desirable but not required:

• Experience of conducting external audit or CASS audit engagements.
• A deep understanding of how risk management practically works in relation to protection of client assets.
• Experience in leading controls walkthroughs with control owners.
• Practical knowledge of the FRC’s Assurance Standard for providing assurance on client assets to the FCA.
• Controls reporting frameworks such as ISAE3000 / ISAE3402 / AAF reports.

Connect to your business - Audit & Assurance

We know it’s not just about the numbers. Often, we let the technology take care of those. It’s about the creative and collective thinking or our people. That’s where the true insight is found. We’re redefining the future of audit. Come join us.

Assurance

Businesses need to be resilient and transparent in their reporting to build trust and confidence. Assurance practitioners play a key role in achieving this through independent review and challenge of management’s views on a range of regulatory and reporting requirements, whether financial, operational or compliance in nature.

Personal independence

Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints (e.g., in relation to any financial interests and employment relationships). This can mean that you and your "Immediate Family Members" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm, and also prohibitions on certain employment relationships (e.g., you are not permitted to hold a secondary employment role with SEC audit clients of the firm whilst being employed by the firm). The recruitment team will provide further detail as you progress through the recruitment process or you can contact the Independence team upon request.

Connect with your colleagues

“Deloitte is known for its flexible working environment and the support it offers to new parents. As a first-time mother I was a bit nervous joining the team, but the people around me have made it easy for me to manage my career around personal commitments.“

“I assumed the culture would be very corporate, however, I have worked with people who have different personalities and approaches to the way they work. We do have a clear brand, but everyone is encouraged to be themselves.”

-Alice, Audit and Assurance

“The team I support works with one of Deloitte’s biggest clients. To be involved with such an influential client so early in my career is really rewarding; I love it.”

-Owen, Audit and Assurance

The progression at Deloitte is steady and I’ve always felt in control of my own career path. You can learn something new here every day which I really enjoy.

-Ali, Audit and Assurance

Our hybrid working policy

You’ll be based in London with hybrid working.

At Deloitte we understand the importance of balancing your career alongside your home life. That’s why we’ll support you to work flexibly through our hybrid working policy. Depending on the requirements of your role, you’ll have the opportunity to work in your local office, virtual collaboration spaces, client sites and remotely. You’ll get the chance to meet face to face when needed, while you collaborate and learn from colleagues, share your experiences, and build the relationships that will fuel your career and prioritise your wellbeing. Please check with your recruiter for the specific working requirements that may apply for your role.

Connect to your return to work opportunity

Are you looking to return to the workplace after an extended career break?

For this role we can offer coaching and support designed for returners to refresh your knowledge and skills, and help your transition back into the workplace after a career break of two years or more. If this is relevant for you, just let your recruiter know when you make your application.