Manager, Business Intelligence

Absorb LMS Software Inc.; City Of London; Remote; GBP 60,000 - 90,000; Full time

Job summary

A leading online training solutions provider in the UK seeks a Manager, Business Intelligence to drive data-driven decisions across Marketing and Product. The ideal candidate will have 5-8 years of BI experience, strong people management skills, and proficiency in major BI tools. This role offers comprehensive benefits and opportunities for career growth.

Benefits

Comprehensive Health and Wellness Benefits

Generous time off

New Hire Equipment Allowance

Endless career growth opportunities

Qualifications

• 5-8 years in BI/Analytics with cross-functional stakeholders.
• 2+ years of people management experience.
• Hands-on experience with a major BI tool.
• Experience with SQL and data-modeling.
• Proven ownership of marketing automation and analytics.
• Familiarity with GA4 and cloud data warehouses.

Responsibilities

• Establish and maintain the semantic layer for data sharing.
• Deliver decision-ready dashboards for performance.
• Build visibility across prospect and customer funnels.
• Own tracking plans and govern data quality.
• Manage a small team and prioritize projects.

Skills

Business Intelligence

Data Analysis

SQL

Leadership

Marketing Analytics

Power BI

Tools

Looker

Tableau

Marketo

Pendo

Salesforce

Job description

"The Marketing team is poised for unprecedented growth and opportunity. We're in a very unique position where we've experienced tremendous success but are far from exhausting the whitespace around us. There is a unique opportunity to join a rising organization and make a significant and immediate impact." Mark Lynch - Senior Director, Demand Generation

Are you ready to lead the data revolution in a fast-paced, high-impact marketing environment? Absorb is on the hunt for a Manager, Business Intelligence who is equal parts strategist, builder, and storyteller. In this role, you\'ll architect the insights engine that drives smarter decisions across Marketing and Product from defining rock-solid metrics to unlocking full-funnel visibility and powering automation at scale. You\'ll lead a talented team, shape the data culture, and partner with cross-functional leaders to turn complexity into clarity. If you thrive on turning data into action and love enabling teams to move fast with confidence, this is your moment.

What you\'ll do:

• Establish and maintain the semantic layer (metrics, dimensions, business logic) so Marketing, Product, and Enablement share one source of truth.
• Deliver decision-ready dashboards and self-serve for product and marketing performance; drive adoption and consistency.
• Build end-to-end visibility across the prospect and customer funnels.
• Own tracking plans and governance (naming, schemas, consent/PII) for Marketo (including Engage & Measure) and Pendo; ensure accurate, current instrumentation.
• Ensure timely, accurate campaign support (lists, segment definitions, suppressions, enrichments, QA) so planned campaigns launch on schedule.
• Maintain data pipelines and SLAs that keep reporting current and dependable.
• Own data quality workflows (lineage, alerts, anomaly checks, backfills) and documentation; uphold privacy/compliance standards.
• Manage a small team; run 1:1s, reviews, and career development; establish intake and prioritization rituals.

Qualifications:

• 5-8 years in BI/Analytics with cross-functional stakeholders (Marketing, Product, RevOps).
• 2+ years of people management experience.
• Hands‑on with a major BI tool (Looker, Power BI, or Tableau) and semantic‑layer concepts.
• Experience with SQL and data‑modeling (dbt or similar).
• Proven ownership of marketing automation and/or product analytics instrumentation, specifically Marketo and Pendo (tracking plans, field hygiene, event schemas, QA).
• Familiarity with GA4/UTM governance, Salesforce/CRM objects, and ETL/ELT (e.g., Fivetran or Stitch) in a cloud data warehouse (Snowflake, BigQuery, or Redshift).
• Clear communicator who can define metrics, set expectations/SLA, and drive adoption without boiling the ocean.
• Nice-to-have:
  • Experience with marketing attribution and multi‑touch reporting.
  • Experience working with Salesforce.
  • Experience supporting paid search performance reporting and optimization.

About Absorb

Absorb Software is a remote‑first company that provides online training solutions to leading organizations around the world. Absorb is a cloud-based learning management system (LMS) engineered to inspire learning and fuel business productivity. Our online learning platform combines forward‑thinking technology built to scale as our customers\' organizations grow. We empower learners to enrich their lives, workplaces and communities.

Our values are simple:

• We achieve exceptional results by genuinely caring about each other and the work we do.
• We\'re united, and we grow through our commitment to elevating continual learning.

Benefits

• Comprehensive Health and Wellness Benefits, generous time off, comprehensive medical and dental benefits based on your country of location.
• New Hire Equipment Allowance and monthly Flex Allowance to support your success.
• Endless opportunity for career growth and internal mobility.
• Employee driven DE\&I programs.