Manager, Alternative Investment Operations

HSBC Holdings plc; Greater London; On-site; GBP 90,000 - 135,000; Full time

Benefits offered by this job

Private healthcare

Enhanced maternity & adoption pay

Pension scheme

Job summary

HSBC Alternatives is seeking a Manager, Alternative Investment Operations in London to lead day-to-day oversight of Direct Asset Private Credit products, partnering with investment teams and service providers to deliver strong control and client outcomes.

The role requires experience in investment operations within alternatives, familiarity with Private Credit/Direct Lending, and the ability to manage multiple stakeholders across functions with a delivery-focused approach.

Qualifications

• Experience in investment operations within alternatives.
• Exposure to Private Credit/Direct Lending.
• Strong understanding of regulatory and risk controls.

Responsibilities

• Support the management and oversight of end-to-end investment operations for Private Credit, including transaction lifecycle management and post-trade oversight.
• Oversee transaction & trade services, including execution support, review of key legal documentation, transaction administration and investment restriction monitoring with a risk-centric approach.
• Contribute to product launches and subsequent closings, helping design operating models, establish operational infrastructure and support equalisation processes.
• Provide valuation and performance oversight, including NAV review support, hard-to-value asset inputs, income reconciliations, and calculations such as ECL/amortisation and carry/waterfalls where applicable.
• Support liquidity and treasury activities, including cash flow forecasting (calls/distributions), facility oversight (credit/overdraft), and hedging/FX operational processes.
• Manage stakeholders and service providers ( Administrators, AIFMs/managers and other vendors), including SLA oversight, due diligence/RFP support, investor and portfolio reporting contributions, and escalation of issues to resolution.

Skills

Investment operations

Private Credit

Direct Lending

Regulatory risk

Stakeholder management

Job description

Manager, Alternative Investment Operations

Location: London, GB, E14 5HQ

Brand: HSBC

Area of Interest: Asset and Wealth Management

Role Workstyle: Hybrid Worker

Date: 1 Sept 2026

If you’re looking for a career that will help you stand out, join HSBC, and fulfil your potential - whether you want a career that could take you to the top, or an exciting new direction, we offer opportunities, support and rewards that will take you further.

We’re one of the largest banking and financial services organisations in the world, with a network that covers more than 50 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people fulfil their hopes and realise their ambitions.

HSBC Alternatives is the alternative investment arm of HSBC Asset Management, investing globally across Private Credit, Private Markets, Hedge Funds, Real Estate, Infrastructure and Venture Capital. With c. USD 85.3bn AUM and around 300 colleagues across 10 offices, we’re building a best-in-class platform to support complex, fast-growing alternative investment strategies.

We’re looking for a Manager, Alternative Investment Operations to help lead the day-to-day operational oversight of our Direct Asset Private Credit products (funds and mandates), partnering closely with investment teams and global service providers to deliver strong control, execution and client outcomes.

As an HSBC employee in the UK, you’ll have access to tailored professional development opportunities and a competitive pay and benefits package. This includes private healthcare for all UK-based employees, enhanced maternity and adoption pay and support when you return to work, and a contributory pension scheme with a generous employer contribution.

In this role you’ll:

• Support the management and oversight of end-to-end investment operations for Private Credit, including transaction lifecycle management and post-trade oversight.
• Oversee transaction & trade services, including execution support, review of key legal documentation, transaction administration and investment restriction monitoring with a risk-centric approach.
• Contribute to product launches and subsequent closings, helping design operating models, establish operational infrastructure and support equalisation processes.
• Provide valuation and performance oversight, including NAV review support, hard-to-value asset inputs, income reconciliations, and calculations such as ECL/amortisation and carry/waterfalls where applicable.
• Support liquidity and treasury activities, including cash flow forecasting (calls/distributions), facility oversight (credit/overdraft), and hedging/FX operational processes.
• Manage stakeholders and service providers (administrators, AIFMs/managers and other vendors), including SLA oversight, due diligence/RFP support, investor and portfolio reporting contributions, and escalation of issues to resolution.

To be successful in this role you should meet the following requirements:

• Proven experience in investment operations within alternatives, ideally with strong exposure to Private Credit / Direct Lending and loan-style instruments (e.g., revolving credit, venture debt, infrastructure debt, trade finance, sub-lines).
• Strong understanding of the operational control environment: investment restrictions monitoring, regulatory and compliance considerations, and operational risk management.
• Experience with NAV oversight, valuations and performance support, including reconciliations and working effectively with fund administrators and valuation providers.
• Track record of managing multiple stakeholders across functions (Investment, Product, Legal, Compliance, Risk & Control, IT) and external service providers; confident in SLA/KPI management and escalation.
• Comfortable contributing to change delivery (systems implementation, data governance, process improvement) with a structured, delivery-focused approach.
• Strong communication, organisation and problem-solving skills; ability to coach junior colleagues and collaborate across jurisdictions and time zones.

Opening up a world of opportunity.

#LI-HSBC

Being open to different points of view is important for our business and the communities we serve. At HSBC, we’re dedicated to creating diverse and inclusive workplaces - no matter their gender, ethnicity, disability, religion, sexual orientation, socio-economic background or age. We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible for everyone to be at their best. We take pride in being a Disability Confident Leader and will offer an interview to people with disabilities, long term conditions or neurodivergent candidates who meet the minimum criteria for the role.

If you have a need that requires accommodations or changes during the recruitment process, please get in touch with our Recruitment Helpdesk via [e-mail].