Manager, Account Management, Business Development

RSSL; Reading; On-site; GBP 60,000 - 90,000; Full time

Benefits offered by this job

Performance-related bonus scheme

Contributory pension

Life assurance

27 days holiday plus bank holidays

Employee Assistance Programme

Flexible benefits programme

Job summary

A leading scientific consultancy in the UK seeks a Manager for Account Management and Business Development. Responsibilities include achieving sales targets, ensuring customer-centric service offerings, and managing client relationships. The ideal candidate will have a degree in the pharmaceutical industry, strong analytical and communication skills, and experience in sales management. Attractive benefits package includes a performance-related bonus, contributory pension, and flexible benefits program.

Qualifications

• Educated to degree or professional qualification standard within the pharmaceutical industry with GMP understanding.
• Intermediate level for MS Office.
• Hands-on experience with CRM and laboratory reporting tools.
• Proven communication and negotiation skills.
• Strong analytical skills to create reports and conduct performance analyses supporting delivery of SLAs.
• Project and people management experience.
• Good communication and presentation skills.
• Commercial experience in a senior BD/Account Management role.
• Sales Team and Project Management experience.

Responsibilities

• Achieve annual Life Science sales targets through client upsell.
• Ensure service offerings and commercial connections are customer-centric.
• Analyse, plan, and implement engagement with target markets.
• Manage major proposals and connect with technical experts.
• Conduct horizon scanning for identifying new service offerings.
• Undertake regular tactical planning with territorial reviews; collaborate to build sales pipeline and automate CRM workflows.
• Conduct horizon scanning (1-5 years) to identify new service offerings and determine market size and timing; develop the external client innovation funnel and seek funding approvals.
• Engage in professional industry bodies; network and present findings to the commercial lead, technical and leadership teams; identify seminars/events to foster client relationships

Skills

Sales Management

Communication skills

Analytical skills

Project Management

Negotiation skills

GMP knowledge

Project management

Education

Degree or professional qualification within the pharmaceutical industry

Tools

MS Office (Word, Excel, PowerPoint)

CRM tools

Job description

Overview

Join the Manager, Account Management, Business Development role at RSSL. RSSL leads in scientific analysis, research, consultancy, and training for the food, pharmaceutical, and consumer goods industries, and serves its parent company Mondelez International.

Responsibilities

• Achieve the annual Life Science sales targets by maximising existing client upsell/cross-sell opportunities to current and additional worldwide client sites; develop the BD strategy with the Commercial Lead, and execute the strategy with the team
• Ensure service offerings and the commercial connection between RSSL and the client are customer- and industry-centric; seek new sales opportunities and lead with operations, marketing, and the wider commercial team to deliver a complete service offering
• Analyse, plan, and implement engagement with the target market; identify, prioritise, and lead sales growth; support the team through external events, client contact activity, and nurture client relationships and partnerships
• Manage major proposals, identify potential clients, track relationships, and close sales opportunities
• Act as the central point of contact for accounts and connect with operations and technical experts to maximise client opportunities
• Undertake regular tactical planning with territorial reviews; collaborate to build sales pipeline and automate CRM workflows
• Conduct horizon scanning (1-5 years) to identify new service offerings and determine market size and timing; develop the external client innovation funnel and seek funding approvals
• Engage in professional industry bodies; network and present findings to the commercial lead, technical and leadership teams; identify seminars/events to foster client relationships

Knowledge, Skills, Experience and Language Requirements

• Educated to degree or professional qualification standard within the pharmaceutical industry with GMP understanding
• Intermediate level for MS Office (Word, Excel and PowerPoint)
• Hands-on experience with CRM and laboratory reporting tools
• Proven communication and negotiation skills
• Strong analytical skills with the ability to create reports and conduct performance analyses supporting delivery of SLAs
• Project and people management experience; ability to manage multiple stakeholders and re-prioritise in changing environments
• Good communication and presentation skills; ability to adapt style to colleagues and translate departmental impacts across the business
• Process Management – ensure activities align with MDLZ policies and promote good practice
• Informing – keeps stakeholders updated; Peer Relationships – collaborative with internal and external partners
• Commercial experience in a sales management or senior BD/Account Management role
• Sales Team and Project Management experience; understanding of client contracts; direct client experience
• Fluent in English

More About This Role

In return for your commitment and enthusiasm, RSSL offers an attractive benefits package within a successful international business, including opportunities to learn and develop, a performance-related bonus scheme, contributory pension, life assurance, 27 days holiday (plus bank holidays, with option to buy 5 extra days), an Employee Assistance Programme, and a flexible benefits programme.

Job Details

• Job Type: Regular
• Employment type: Full-time
• Job function: Business Development and Sales
• Industries: Pharmaceutical Manufacturing