Manager | 39 Hours | St Paul'S Court, Lisburn

Praxis Care

Lisburn

On-site

GBP 37,000 - 41,000

Full time

14 days+

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Benefits offered by this job

Great work environment

Pension plan

Cycle to work

Job summary

Praxis Care is seeking a motivated Service Manager to lead a supported care service in Lisburn. You will ensure compliance with regulatory requirements, oversee budgets, and promote high-quality, person-centered support for people we care for.

Your role includes staff supervision, performance management, and safe service delivery. The role requires a Registered Manager with suitable qualifications, strong leadership, and the ability to work flexibly, including on-call duties.

Qualifications

3 years of experience in a supervisory or management role in a health and social care setting.
Must hold relevant qualification for this role.
Participate in performance management process.
Participate in out-of-hours on-call service on a rota basis.

Responsibilities

Ensure user-focused, co-produced care upholding respect, privacy, dignity, independence and choice.
Oversee referral, admission and review procedures with statutory agencies and families.
Monitor and support individuals toward increased independence and review progress with teams.
Handle concerns or complaints following policy.
Coordinate advertising, recruitment and induction of staff with Support Services.
Provide effective leadership through supervision, workload management and development planning.
Contribute to a positive, cohesive, therapeutic environment and manage disciplinary matters.
Promote Praxis Care presence in the community and uphold the brand.

Skills

Leadership

Communication

Organizational skills

Supervision

Decision making

Driving licence

IT proficiency

Problem solving

Education

Social Work

Nursing (1st Level)

Allied Health Profession

Leadership Level 5

Registration within 6 months

Tools

Microsoft Office

Job description

Job Summary:

The manager is central to ensuring that Praxis Care achieves its goal of providing quality care to the most vulnerable in our societies. Reporting to the Head of Operations, the Project Manager will ensure the effective and efficient management and development of the service in line with organizational strategy, ensuring regulatory, organizational, and contract compliance, while at all times promoting the Praxis Care values and brand through high-quality support of the people we support.

All applicants for positions at the level of Manager or above within Praxis Care are required to disclose any actual, potential, or perceived conflicts of interest. This includes any direct or indirect involvement with individuals, firms, companies, or organisations that have, or are seeking to establish, a contractual relationship with Praxis Care.

Failure to declare such interests may result in disqualification from the recruitment process. If a conflict of interest is identified after an appointment has been made, it may constitute grounds for disciplinary action, up to and including dismissal.

PRAXIS CARE IS AN EQUAL OPPORTUNITIES EMPLOYER.

About The Role

Key Accountabilities:

Ensure that all work within the service is user-focused, co-produced, and upholds the principles of respect, privacy, dignity, fulfillment, independence, and choice.
Oversee and contribute to the referral process, admission, and review procedures while working in partnership with the relevant statutory agencies, the people we support, their families, and others in co-producing and developing person-centered programs of care and support.
Monitor and support individuals towards increased independence and contribute to the review of each person we support in partnership with them and the multi-disciplinary/agency teams.
Deal with issues of concern or complaints sensitively and appropriately, following policy and procedure.
Coordinate and contribute to the advertising of staff vacancies, selection, recruitment, and induction of new staff in partnership with Support Services.
Provide effective, quality-driven leadership of all staff within the service through regular supervision, effective communication, management of workloads, assessment and verification of staff undergoing career development qualifications, and identification of development needs.
Personally contribute towards a positive, cohesive, and therapeutic environment and deal appropriately with matters relating to disciplinary, grievance, untoward incidents, and complaints.
Develop good working relationships and actively promote community presence within the locality through positive representation of the Praxis Care brand.
Ensure efficient and effective administration procedures and systems are in place to comply with Praxis Care policy and regulatory/legislative requirements, including rota planning and the storage and dispensing of medication.
Ensure that all reporting procedures are completed accurately and efficiently.
Complete annual reports on the evaluation of the service.
Be fully involved in the preparation and control of the service budget as determined by senior management, ensuring the service budget and financial procedures are adhered to and that all monies are correctly accounted for.
Maintain regular review and oversight of the service budget on a monthly basis.
Maintain responsibility for the oversight of the people we support funds where appropriate.
Complete Health & Safety monthly monitoring reports and work in partnership with landlords, contractors, and health and safety experts to ensure that all activities are carried out in a manner that is safe for everyone within the service and in accordance with regulatory/legislative requirements and Praxis Care policy.
Ensure that all Health & Safety reports within the people we support homes are completed to ensure their safety.

Requirements of the Role:

Must be eligible to be registered with RQIA as Registered Manager for this service.
Must hold the relevant qualification for this role.
Participate in the organization’s performance management process.
Participate in an out-of-hours on-call service on a rota basis.
Adhere to and model the organization’s values, behaviors, and competencies at all times.
Carry out duties of the role in accordance with Praxis rules, regulations, and policies.
Carry out additional duties of the role and all other required duties as necessary.

The above-mentioned duties are not exhaustive, and the post holder will be required to carry out other duties as necessary. It should be noted that stated duties or location associated with the post may change to meet the future needs of the organization.

An AccessNI Enhanced Disclosure Check will be required for this position.

A criminal record will not necessarily be a bar to obtaining a position.

Praxis Care adheres to the AccessNI Code of Practice, a copy of which can be made available upon request. Link to COP - https://www.nidirect.gov.uk/publications/accessni-code-practice

Criteria:

Education, Experience & Training Qualifications

Essential:

3 years of experience in a supervisory or management role in a health and social care setting.

Qualification in:

Social Work
1st Level Nursing
Allied Health Profession
Level 5 in Leadership for Health and Social Care services in relevant pathways.
Must be registered with the appropriate body within the first six months of employment.

Desirable:

Previous management experience within supported living and collaboration with Housing Associations.
Experience in contracts management.

Skills & Competencies:

Full valid driving licence and access to own vehicle (If a disability precludes an individual from holding a driver’s licence, it should be stated how they can meet the mobility requirement of the post)
Capable in the use of IT software, including Microsoft packages.
Change Management.
Excellent written and verbal communication skills.
Highly proficient in the assessment of needs and delivery of support plans and risk assessments.
Organizational skills.
Experience of working within Learning Disabilities, Mental Health, and Autism.

Attributes:

Available to work flexibly.
Will be required to take part in ‘Out of Hours’ consultation.
Motivated to drive continuous quality improvement and development of the service.
Committed and passionate about delivering a person-centered approach.
Ability to plan and organize workload to achieve deadlines.
Solution-focused approach.

Required Criteria

Right to work in the UK
3 years of experience in a supervisory or management role in a health and social care setting.
3rd Level qualification in the health and social care field or Level 5 in Leadership for Health and Social Care services in relevant pathways.
Full valid driving license and access to own vehicle.

Desired Criteria

Previous management experience within supported living and collaboration with Housing Associations.
Experience of contracts management.

Skills Needed

Supervision, Decision Making, Leadership, Ability to support clients with learning disabilities and/or complex needs

About The Company

Praxis Care provides a wide variety of services to vulnerable adults and children, supporting individuals with mental ill health, learning disabilities, autism and dementia. Our staff teams are essential to ensuring the provision of these services.

As a new member to the team, you can expect to be trained and supported in a structured fashion to achieve the high standards expected by the people we support and mandated by our regulators.

Company Culture

Our core values include compassion, integrity, teamwork, innovation and resilience. We also ensure that kindness and respect is integral to every role within Praxis Care and these values are fundamental to the provision of care we deliver to the people we support.

If you are interested in a role that is rewarding, varied and positively impacts the lives of those we support, then we want to hear from you.

Praxis Care: Company Limited By Guarantee | Registered Office 25-31 Lisburn Road, Belfast, BT9 7AA | Registered in Northern Ireland (NI017623) | Registered with the Charity Commission Northern Ireland (NIC103672) | Registered in Ireland (908491) | Registered Office: Unit 18, Ardee Business Park, Hale Street, Ardee, Co Louth, A92 XH76 | Registered with Charities Regulatory Authority (20100919) | Registered as a Charity in the Isle of Man (0826)

Company Benefits

Why Join Praxis Care?

Great Work Environment: Compassionate, supportive, and inclusive team culture.
CARE for Your Physical & Mental Health: Access to occupational sick pay, a confidential counselling service, and employer-funded healthcare schemes.
Financial Benefits: Competitive salary, pension plan, and refer-a-friend bonuses.
Career Development: Continuous professional development with opportunities to gain recognized qualifications, such as QCF3/5, and clear career progression pathways.
Work-Life Balance: Paid annual leave which increases with length of service, and flexibility in working hours.
Other Perks: PPE provided, long service awards, savings via the Cycle to Work scheme, and coming soon, early access to earned wages through salary advance software.

Want to learn more about what benefits Praxis Care has to offer?