Manager

CO_AFSJLL Apex Financial Services (Jersey) Limited

Saint Helier

Hybrid

GBP 90,000 - 130,000

Full time

3 days ago

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Benefits offered by this job

Hybrid working model

Life Assurance

Pension scheme

Health care scheme

25 days annual leave + bank holidays

Income protection

Job summary

Apex Group is seeking a Senior Manager - Real Assets based in Jersey to lead administration across Jersey structures and client relationships. This role drives governance, regulatory compliance, and risk management while guiding a talented team to deliver superior service to a key strategic client.

You will oversee onboarding, KYC/AML processes, and ongoing monitoring, coordinating with auditors, banks, and advisers to uphold governance standards and timely deliverables.

Qualifications

Professional qualification in financial services or equivalent.
Experience forming and administering Jersey companies and structures.
Leadership experience in client service or administration groups.
Strong knowledge of Jersey company law and governance requirements.
Experience onboarding, KYC, AML/CFT and sanctions screening.

Responsibilities

Lead and oversee the administration of Jersey-based structures (companies, SPVs, investment vehicles, real estate entities).
Build and maintain relationships with a strategic Real Assets client and key stakeholders.
Oversee governance activities: board meetings, resolutions, statutory records and regulatory filings.
Mentor and develop team members; manage performance and workload.
Ensure timely, accurate client deliverables meeting service standards.
Support recruitment, onboarding, and succession planning.
Review complex administrative matters and act as escalation point for risk/compliance issues.
Oversee client onboarding, KYC, AML/CFT compliance.
Maintain relationships with auditors, banks, regulators and third-party providers.
Identify process improvements to enhance service delivery and client growth.

Skills

Client relationship management

Leadership & team development

Regulatory & compliance awareness

KYC/AML understanding

Risk management

Communication

MS Office proficiency

Education

Relevant professional qualification in financial services

Tools

Microsoft Office (Excel/Word/Outlook)

Job description

The Apex Group was established in Bermuda in 2003 and is now one of the world’s largest fund administration and middle office solutions providers. Our business is unique in its ability to reach globally, service locally and provide cross-jurisdictional services. With our clients at the heart of everything we do, our hard‑working team has successfully delivered on an unprecedented growth and transformation journey, and we are now represented by over circa 13,000 employees across 112 offices worldwide. Your career with us should reflect your energy and passion. That’s why, at Apex Group, we will do more than simply ‘empower’ you. We will work to supercharge your unique skills and experience. Take the lead and we’ll give you the support you need to be at the top of your game. And we offer you the freedom to be a positive disrupter and turn big ideas into bold, industry‑changing realities. For our business, for clients, and for you.

Role: Senior Manager - Real Assets Location: Jersey, Channel Islands Department: Real Assets Employment Type: Full time - Permanent

Role Summary

As an Senior Manager, you will be responsible for leading and overseeing the administration function, ensuring the efficient delivery of corporate, operational, governance, compliance, and client administration services in support of a key strategic Real Assets client relationship. The role provides strategic leadership, manages team performance, drives operational excellence, and ensures compliance with regulatory, internal control, and governance requirements. The successful candidate will work closely with senior leadership, clients, regulatory bodies, and internal stakeholders to maintain high service standards, manage risk effectively, support business growth, and foster a strong culture of compliance.

Key Responsibilities:

Serve as the primary contact for a strategic Real Assets client, building strong relationships and ensuring exceptional service delivery.
Manage day‑to‑day client matters, working closely with directors, advisers, intermediaries, and other stakeholders.
Oversee the administration of Jersey‑based structures, including companies, SPVs, investment vehicles, and real estate entities.
Coordinate governance activities, including board meetings, resolutions, statutory records, and regulatory filings.
Lead, mentor, and develop team members, supporting performance, career growth, and effective workload management.
Ensure client deliverables are completed accurately, on time, and in line with agreed service standards.
Monitor team capacity, resource planning, and operational performance to consistently meet client expectations.
Support recruitment, onboarding, performance management, and succession planning initiatives.
Review complex administrative matters and act as an escalation point for client, risk, and compliance‑related issues.
Oversee client onboarding, KYC reviews, ongoing monitoring, and AML/CFT compliance requirements.
Maintain strong relationships with auditors, legal advisers, banks, regulators, and other third‑party providers.
Promote a strong risk and compliance culture, ensuring adherence to regulatory requirements, internal policies, and governance standards.
Support audits, regulatory reviews, and internal assessments through the provision of accurate information and documentation.
Oversee billing, WIP management, and fee collection activities while supporting commercial discussions and client fee proposals.
Identify opportunities to improve processes, enhance service delivery, and support the continued growth and success of the client relationship.

Skills and Experience needed:

Relevant professional qualification and/or equivalent industry experience within financial services, corporate administration, real estate, fiduciary services, or a related field.
Proven experience in the formation and administration of Jersey companies and structures.
Previous experience managing and developing teams within a client service or administration environment.
Strong background in corporate administration, including board governance, company secretarial matters, and client relationship management.
Strong knowledge of Jersey company law, corporate governance requirements, statutory obligations, and regulatory frameworks.
Significant experience overseeing client onboarding, KYC, AML/CFT, sanctions screening, and periodic review processes.
Strong understanding of risk management, compliance controls, and regulatory obligations applicable to Jersey structures.
Demonstrated leadership experience with responsibility for managing, developing, and motivating teams.
Previous experience within the financial services, real estate, fiduciary, or professional services sectors.
Strong understanding of client service delivery within a large and complex client environment, with the ability to manage multiple senior stakeholders and competing priorities.
Experience liaising with compliance teams, regulators, banks, auditors, and legal advisers.
Experience managing workloads, client deliverables, and competing priorities within a deadline‑driven environment.
Proficient in Microsoft Office, particularly Excel, Word, and Outlook.
Strong commitment to continuous professional development.
Excellent verbal and written communication skills, with the ability to engage effectively with clients, colleagues, and senior stakeholders.

Desirable:

CGI/ICSA Corporate Governance qualification.
Relevant compliance, AML/CFT, governance, or risk management qualification.
Relevant real estate or property‑related qualification.
Experience working with complex real estate, private equity, or investment structures.

What you will get in return:

Hybrid working model.
Competitive salary and benefits package.
Life Assurance.
25 days of annual leave plus bank holidays.
Income Protection.
Pension Scheme and Health Care Scheme.
Positive, collaborative, and inclusive working environment.
Opportunities for professional development and career progression.
Exposure to all aspects of the business and cross‑jurisdictional structures.
Exposure to high‑profile international clients and complex Real Assets structures.
A genuinely unique opportunity to be part of a growing global organisation.

Additional information:

We are an equal opportunity employer and ensure that no applicant is subject to less favourable treatment on the grounds of gender, gender identity, marital status, race, colour, nationality, ethnicity, age, sexual orientation, socio‑economic, responsibilities for dependants, physical or mental disability. Any hiring decision are made on the basis of skills, qualifications and experiences. We measure our success as a business, not only by delivering great products and services and continually increasing our assets under administration and market share, but also by how we positively impact people, society and the planet. For more information on our commitment to Corporate Social Responsibility (CSR) please visit "https://theapexgroup.com/csr-policy/".

About Apex Group

About Apex Group We are dedicated to driving positive change in financial services while fuelling the growth and ambitions of asset managers, allocators, financial institutions, and family offices. Established in Bermuda in 2003, the Group has continually disrupted the asset serving industry through our investment in innovation and talent. Today, we set the pace in asset servicing and stand out for our unique single‑source solution and unified cross asset‑class platform which supports the entire value chain, harnesses leading innovative technology, and benefits from cross‑jurisdictional expertise delivered by a long‑standing management team and over 13,000 highly integrated professionals. We’re a people‑powered business, and our people are full of ambition. Together, we’re inspired to lead the new era of data and tech enabled service. Bringing new products and services to market. Sharpening our client focus. Disrupting the market to exceed expectations. Innovating across a range of specialisms. With our focus on making a difference to our people, our planet and our society, you’ll experience more here than you would at most other companies. Prepare to accelerate. We’re a people‑powered business with a vision to inspire a new era of service‑led FinTech. We’re expanding globally and offering more to our clients. This means you get more opportunities to grow with us. So prepare to accelerate. We’ll make sure the time and effort you put in takes you further, faster. Positive change starts with you. We’re a people‑powered business with a vision to inspire a new era of service‑led FinTech. We’re expanding globally and offering more to our clients. This means you get more opportunities to grow with us. So prepare to accelerate. We’ll make sure the time and effort you put in takes you further, faster. The journey is yours to own. When you stretch yourself, you grow. We want you to explore ways of working that will see you thrive as part of something bigger. We’ll help you with a solid structure, challenging projects, vibrant networks, supportive colleagues and approachable leaders. All the things you need to own your unique journey. Find out more about us.

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