Management Team Secretary - Learning & Organisational Development

NHS National Services Scotland; Bothwell; On-site; GBP 60,000 - 80,000; Full time

Job summary

A prominent healthcare provider in Scotland is seeking a proactive project coordinator to manage scheduling and support positive cultural change in NHS Lanarkshire. This full-time role requires strong organisational, communication, and problem-solving skills. You will coordinate team sessions and handle diary management, making it essential to thrive in a fast-paced environment. Support positive change and grow your career in a dynamic healthcare setting.

Benefits

27 days annual leave

8 days public holidays

Membership of NHS Pension Scheme

Paid sick leave

Occupational health services

Employee counselling services

Work-life balance policies

Qualifications

• Strong organisational skills to manage competing priorities.
• Ability to meet deadlines in a fast-paced environment.
• Professional qualification or equivalent experience in a secretarial role.

Responsibilities

• Coordinate diaries and scheduling for discussions and sessions.
• Book rooms and track progress on projects.
• Serve as the point of contact for queries.

Skills

Organisational skills

Problem-solving skills

Communication skills

IT skills

Interpersonal skills

Education

HNC in Business Admin/Secretarial Studies/Public Administration

Job description

The Role

Are you highly organised, proactive, and ready to make a real impact? We’re looking for someone who thrives in a fast-paced environment to play a key role in delivering our organisational values project. This is your chance to be at the heart of positive cultural change across NHS Lanarkshire.

• Coordinate diaries and availability for 1:1 values discussions and team sessions across multiple departments.
• Keep everything running smoothly – from booking rooms and sending invites to tracking progress and producing reports.
• Work closely with facilitators and team leaders to ensure sessions happen on time and to plan.
• Be the go-to person for queries and help us keep momentum in this high-profile project.

This role is critical to achieving project milestones within a condensed timeframe. Full-time hours are preferred to meet the high volume of scheduling and coordination required, but flexible working requests will be considered in line with policy.

NHS Lanarkshire

Have you always wanted to work with NHS Lanarkshire? Then this might be the opportunity for you to join Team Lanarkshire!

Here at NHS Lanarkshire, we put the patient at the heart of everything we do. Each colleague within the organisation plays a key role in how we deliver our healthcare services.

We proudly serve a population of 655,000 across rural and urban communities in both North and South Lanarkshire. NHS Lanarkshire is comprised of Acute Services (which currently provide hospital based services over 3 main sites), Corporate & Property & Support Services, North and South Lanarkshire Health and Social Care Partnerships which provide integrated primary healthcare and social care services to local communities and surrounding areas.

What we’ll need you to bring

• Strong organisational and problem-solving skills.
• Ability to manage competing priorities in a fast-paced environment.
• Excellent communication and IT skills.
• Professional qualification i.e. HNC in a relevant discipline (Business Admin/Secretarial Studies/Public Administration) or equivalent previous experience in a secretarial role
• Well‑developed interpersonal skills in customer care.
• Excellent communication skills.
• Good organisational and planning skills.
• Understanding of a range of procedures and processes.
• Ability to prioritise work and work on own initiative whilst under pressure.
• Ensuring confidentiality, diplomacy and discretion are maintained at all times.

If you’re ready to play a key role in embedding our organisational values and supporting positive change, we’d love to hear from you.

Please note for all vacancies where a driving licence is required this must be a full UK/EU/EEA licence.

Contract type

• Fixed Term or Secondment for 12 months
• Full time
• 37 hours

Please note this is a fixed term post where a post only has temporary funding and an existing member of NHS Lanarkshire staff wishes to apply, this will be treated as a secondment. The employee MUST already have written agreement from their line manager to be released on a secondment before applying for the post.

Location and Working Pattern

This role will be based in Learning & Organisational Development within Kirklands - NHSL Headquarters

The working pattern for this role: Mon - Fri, 9am - 5pm

Whilst this advertisement may be for a specific post(s) in a particular location, applicants who are shortlisted for interview may be considered for similar vacancies in alternative locations.

Looking to find out more?

If you’re looking to find out more, then we would love to hear from you!

Please contact Ruth Paterson, AHP Practice Education Lead | Practice Development [e-mail]

For enquiries regarding the application form or recruitment process, please contact Jessica Murphy Recruitment Administrator on [e-mail]

(Please remember to include the job title and reference number in your email)

Why NHS Lanarkshire?

Join us and you will discover a supportive environment where you will have the chance to add to your skills and further your career.

Some of NHS Lanarkshire’s benefits include:

• A minimum of 27 days annual leave increasing with length of service

• A minimum of 8 days public holidays

• Membership of NHS Pension Scheme, with life insurance benefits (for more information on the NHS Pension Scheme visit the Scottish Public Pension)

• Paid sick leave increasing with length of service

• Occupational health services

• Employee counselling services

• Work‑life Balance policies and procedures

NHS Lanarkshire have a range of support services on topics that can impact both on your working and personal life including occupational health, spiritual care and independent counselling. This support can be accessed using the links on this page.

Further Information

For more information on the role, please refer to the Job Description. If you’re looking for more information on the recruitment process, organisation or the services we provide, please refer to our information pack, or our recruitment webpage.

Additional Information for Applicants

• Posts close at midnight on the indicated date. However, if there are a high level of interest in this position, we may close the advert once sufficient applications are received. Please complete and submit your application early.
• For help to complete an application on Jobtrain please follow this link: https://www.careers.nhs.scot/how-to-apply/application-process/
• Please check your e‑mail regularly (including junk & spam folders) as well as your Jobtrain account for updates.
• We recommend using the Internet Browser "Google Chrome" or "Microsoft Edge" when using Jobtrain
• Once you have submitted your application form you will be unable to make any amendments

NHS Lanarkshire is dedicated to building a diverse workforce where everyone can thrive, develop, and succeed based on their skills, knowledge, and talent—regardless of race, disability, gender, sexual orientation, or care experience or any other dimension that can be used to differentiate people from one another.

*Care experienced applicants include those who have lived with foster parents, kinship carers, or in residential/secure children’s settings.

Candidates should provide original and authentic responses to all questions within the application form. The use of artificial intelligence (AI), automated tools, or other third‑party assistance to generate, draft, or significantly modify responses is strongly discouraged. By submitting your application, you confirm that all answers are your own work, reflect your personal knowledge, skills and experience, and have not been solely produced or altered by AI or similar technologies. Failure to comply with this requirement may result in your application being withdrawn from the application process.

Right to Work within the UK

NHS Lanarkshire has a legal obligation to ensure that it does not employ any worker who has not been granted the relevant permission to work in the UK.

We are required to check the entitlement to work in the UK of all prospective employees, regardless of nationality or job category. UK Visas & Immigration rules are available at www.bia.homeoffice.gov.uk.

Prospective applicants are encouraged to check eligibility in advance of applying for vacancies in NHS Lanarkshire.

Please note that all Band 1 and Band 2 posts are not eligible for sponsorship through the Skilled Worker route.