As the Technical Account Manager, you will play a key role in bringing Hearst UK's digital campaigns to life. Working closely with our Commercial Operations team, you'll make sure every campaign launches flawlessly across direct, programmatic, and private marketplace channels. Collaborating with clients, ad ops, and creative teams, you'll use your technical know‑how to deliver best‑in‑class performance and exceptional client experiences.
Responsibilities
- Build excellent relationships with internal and external teams, communicating daily with sales, sales support teams, third‑party vendors, and client contacts.
- Manage the implementation and delivery of digital ad campaigns using DFP and other platforms.
- Upload client creative and perform thorough QA checks on ad creative and custom programmes.
- Troubleshoot trafficking and ad‑tech issues, working with internal and external teams as necessary.
- Recommend advertising technology solutions to internal client teams based on a comprehensive understanding of the client's requirements, marketing objectives and technical capabilities.
- Ensure that SLA timescales are met at all times, liaising closely with Account Managers, Sales Planners and Project Managers.
Qualifications
- 1+ years Digital Ad Ops and Trafficking experience, preferably GAM certified.
- Strong creative problem‑solving skills and an ability to develop unique solutions to complex problems.
- Proven ability to work successfully both within a team and autonomously.
- Flexible, personable attitude with the ability to develop professional relationships at all levels.
- Strong written and verbal communication skills.
- Attention to detail; exact precision in data input and well‑organised.
- Demonstrated analytical skill set with strong Microsoft Excel skills; ability to report on campaign performance and manipulate large data sets.
Your benefits at Hearst UK
- Hearst Exclusives – only for you!
- Get adventurous with Good Housekeeping Taste and Beauty Testing Panels.
- Snag luxe beauty steals at our office sample sales.
- Health & Wellbeing: access to Specsavers eye care, a company‑funded Health Cash Plan, mental health support, discounted gym memberships and the Cycle to Work scheme.
- Flexibility with Location Flex and Holiday Exchange.
- Charity Day and wellbeing resources.
- Join one of our Hearst ERG Groups.
- Financial Wellness: generous Workplace Pension, Income Protection, Life Assurance, Season Ticket Loan, Salary Finance tools, Financial Wellbeing sessions, Home Tech benefits, major discounts across London and everyday savings via the HAPI at Hearst app.