Managed Services Win Center Specialist

Ernst & Young Advisory Services Sdn Bhd; Greater London; On-site; GBP 130,000 - 190,000; Full time

Job summary

EY is seeking a Senior Manager in the MS Win Center to lead Go-To-Market activities and drive business development for TFO solutions. You will coordinate with EY teams, partners, and clients to deliver high-impact, market-facing strategies and compelling proposals.

The role requires extensive client-facing experience, strong communication, and the ability to manage multiple complex pursuits across regions, with a focus on delivering best-in-class services and value.

Qualifications

• Extensive TFO client, GTM and solutioning within EY, or another big 4 firm.
• Strong understanding of TFO solution and operating model.
• Excellent communication and interpersonal skills.
• Ability to work effectively with clients and internal teams.
• Strong analytical and problem‑solving skills.
• Ability to manage multiple projects and priorities simultaneously.
• Experience in creating and conducting impactful client presentations.

Responsibilities

• Lead Go-To-Market activities, including sales, pre‑sales, and business development.
• Support Super Region and Account TFO teams to originate, solution and close pursuits through the creation of GTM enablement and collateral.
• Actively engage in responding to RFPs, delivering oral presentations to clients, and participating in negotiations.
• Build and develop the solution capability through proactive engagement with EY practice teams, partners, and clients.
• Plan and run workshops for clients' business and technology teams, involving client partners and vendors, on solution design.
• Drive the transition of the TFO solutions from incumbent vendors or as part of Transition and Transformation.

Skills

GTM Leadership

Pre-Sales

Business Development

Client-facing

Project Management

Stakeholder Management

Tools

Word

Excel

PowerPoint

Visio

Job description

At EY, we’re all in to shape your future with confidence.

We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go.

Join EY and help to build a better working world.

Who We Are

At EY, we’re more than just a professional services firm — we’re a global network of 400,000 professionals and one million alumni united by a shared purpose: to build a better working world. We empower our people to challenge the status quo, embrace innovation, and deliver lasting impact for our clients and communities.

Managed Services is a significant part of the EY business, comprising more than US$5b in revenue with major clients across the globe. We provide clients with a comprehensive approach to managing non-core functions, focusing on delivering strategic outcomes and long‐term value through expert collaboration and advanced technology. Through integrated solutions and deep sector and domain expertise, we seek to deliver enhanced value to our clients. The Managed Services team is ambitious and is working to more than double our success in the future. Join us in this role and you’ll be right at the heart of a function that impacts EY, our clients and people.

You’ll also find a culture that prioritizes learning, collaboration, and growth — providing you with the tools, support, and freedom to thrive and shape your career.

The Opportunity

The MS Win Center Specialist Senior Manager 4 (Market facing Director) is responsible for leading activities including Go-To-Market activities, including internal education on our TFO Managed Services offering and external market trends, pre‑sales, and business development across the firm.

This role involves actively engaging in responding to RFPs, delivering oral presentations to clients, and participating in negotiations. The Director will leverage EY's global capabilities and resources, including alliance partners, technology and digital service providers, and vendors, to provide best‑in‑class services to address complex business problems and enable clients' digital Tax transformation journeys.

Essential Functions of the Job:

• Lead Go-To-Market activities, including sales, pre‑sales, and business development.
• Support Super Region and Account TFO teams to originate, solution and close pursuits through the creation of best‑in‑class GTM enablement and collateral.
• Actively engage in responding to RFPs, delivering oral presentations to clients, and participating in negotiations.
• Build and develop the solution capability through proactive engagement with EY practice teams, partners, and clients.
• Plan and run workshops for clients' business and technology teams, involving client partners and vendors, on solution design.
• Drive the transition of the TFO solutions from incumbent vendors or as part of Transition and Transformation, addressing clients' business and objectives.
• Interface and communicate with various onsite and/or offshore stakeholders and coordinators regularly to ensure smooth execution of RFPs.
• Analyze client requirements and develop comprehensive solution strategies.
• Make informed decisions on the best approach to address complex business problems and enable client transformation.
• Evaluate and help select appropriate technologies and methodologies for the TFO solution
• Ensure compliance with industry standards and best practices.
• Provide guidance and mentorship to junior team members.
• Assign work, review performance, and ensure the team meets project deadlines and quality standards.

To qualify for the role, you must have

• Extensive TFO client, GTM and solutioning within EY, or another big 4 firm.
• Strong understanding of TFO solution and operating model.
• Excellent communication and interpersonal skills.
• Ability to work effectively with clients and internal teams.
• Strong analytical and problem‑solving skills.
• Ability to manage multiple projects and priorities simultaneously.
• Experience in creating and conducting impactful client presentations.
• Proficiency in productivity and diagramming tools like Word, Excel, PowerPoint, and Visio.
• Minimum of 10 years of relevant industry experience
• Proven track record of leading Go-To-Market activities and business development.

Ideally you will also have

• Experience in a client‑facing role is preferred

What we offer you

At EY, we’ll develop you with future‑focused skills and equip you with world‑class experiences. We’ll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more .

To help create an equitable and inclusive experience during the recruitment process, please inform us as soon as possible about any disability‑related adjustments or accommodations you may need.

EY | Building a better working world

EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.

Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.

EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi‑disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.

EY refers to the global organization, and may refer to one or more, of the member firms of Ernst & Young Global Limited, each of which is a separate legal entity. Ernst & Young Global Limited, a UK company limited by guarantee, does not provide services to clients.