Male Cleaner - Ashford

Bannatyne Group; Ashford; On-site; GBP 18,000 - 21,000; Full time

Benefits offered by this job

Complimentary meal

Flexible schedule

28 days leave

Free gym membership

Guest gym pass

Spa discounts

Meal discounts

Training & development

Mental health support

Length of service awards

Staff awards

Discounted entertainment

Job summary

Bannatyne Group is seeking a dedicated Membercare Assistant to maintain high standards of cleanliness in all areas, including poolside facilities. You will ensure sanitised equipment, manage waste, and support a welcoming member experience with a professional demeanor.

Experience in cleaning roles and a passion for health and wellness are valued. The position offers flexible hours, opportunities for training, and a supportive team culture.

Qualifications

• Previous experience in domestic/cleaning roles.
• Strong attention to detail and thoroughness in cleaning tasks.
• Good time management and organisational skills.
• Ability to follow instructions and work independently.
• Strong interpersonal and communications skills and a customer focused attitude.
• Passion for health, wellness and customer service.
• Ability to establish rapport and credibility.
• Physical capability to perform cleaning tasks (standing, walking, bending, lifting).
• Ability to work flexible hours including weekends and holidays.
• Hours: 5.30am to 10.30pm.

Responsibilities

• Perform thorough cleaning of all areas including changing rooms, showers, toilets and poolside facilities.
• Ensure gym equipment and surfaces are cleaned and sanitised regularly.
• Empty bins, replace liners and dispose waste properly.
• Maintain outdoor spaces and monitor waste bins.
• Follow health and safety guidelines to ensure a safe environment.
• Report maintenance issues to Maintenance Supervisor.
• Provide friendly service to members and address cleaning inquiries promptly.
• Monitor supplies and equipment; manage stock.
• Assist with basic maintenance tasks when needed.
• Participate in team meetings and training.

Skills

Attention to detail

Customer service

Interpersonal skills

Time management

Flexible hours

Independent work

Team player

Tools

Cleaning chemicals

Job description

Bannatyne is renowned for providing exceptional fitness and wellness experiences across the UK. We are committed to maintaining the highest standards of cleanliness and hygiene to ensure our members have a safe and welcoming environment. We are currently looking for a dedicated and detail-oriented Membercare Assistant to join our team!

Our Perks:

• B-Fed - complimentary lunch or breakfast.
• Flexible schedule.
• 28 days annual leave increases with tenure.
• Free gym membership.
• Complimentary gym membership for another person (after 2 years service).
• Discounted Spa Treatments - 30% Discounted Spa Goods - 20% ELEMIS Products.
• Discounted Meals and Beverages - 50% cafe/bar.
• Career & Personal Development training.
• Mental Health, Well-Being and EAP Services.
• Length of Service Awards.
• Staff Awards and Bonuses.
• Discounted entertainment and shopping.

A typical day in the life of a Membercare Assistant: Perform thorough cleaning of all areas, including changing rooms, showers, toilets and all poolside facilities. Ensure that all gym equipment, floors and surfaces are cleaned and sanitised regularly. Empty trash bins, replace liners and ensure waste is disposed of properly. Alongside maintaining the outdoor space, litter pics/binstores etc. Follow all health and safety regulations to ensure a safe environment for members and staff. Use cleaning chemicals and equipment according to safety guidelines and procedures. Report any maintenance issues, hazards or potential safety concerns to the Maintenance Supervisor. Provide a friendly and approachable service to members, addressing any cleaning-related inquiries or requests promptly and courteously. Maintain a professional demeanour and uphold the club's reputation for excellent customer service. Monitor cleaning supplies and equipment, ensuring adequate stock. Basic maintenance where skills permit such as changing bulbs etc. Work closely with other cleaning staff and club employees to ensure all areas are maintained to the highest standards. Participate in team meetings and training sessions as required.

What we are looking for:

• Previous experience in domestic/cleaning roles.
• Strong attention to detail and thoroughness in cleaning tasks.
• Good time management and organisational skills.
• Ability to follow instructions and work independently.
• Have strong interpersonal and communications skills and a customer focused attitude.
• A genuine passion for health, wellness and customer service.
• The ability to establish rapport, build trust and demonstrate credibility.
• Physical capability to perform cleaning tasks that involve standing, walking, bending, lifting and using cleaning equipment.
• Ability to work flexible hours, including weekends and holidays.
• Hours can be 5.30am starts to 10.30pm finishes.

It would be desirable if you had basic knowledge of cleaning chemicals and equipment.

We offer competitive compensation, ongoing training and a supportive team culture.

If you are a meticulous and hardworking individual who takes pride in their work, and is committed to delivering exceptional service, we want to hear from you.

Join us at Bannatyne, where your passion for fitness will inspire and transform lives!