Makeup Artist

Trinny London; Southampton; On-site; GBP 40,000 - 60,000; Full time

Job summary

A fast-growing beauty brand in Southampton is seeking a Full-Time Makeup Artist. You will provide exceptional customer service, conduct personalized consultations, and meet sales targets while promoting makeup and skincare products. Ideal candidates should have retail experience, a passion for beauty, and a customer-centric mindset. Join a vibrant team dedicated to redefining beauty standards.

Benefits

Welcome Trinny London Starter Stack

50% company discount for employees

40% company discount for friends and family after probation

Competitive commission structure

Summer and festive celebrations

Rewards and Recognition Scheme

Qualifications

• Experience in a retail position, ideally within beauty or cosmetics.
• Passionate for makeup and skincare.
• Experience with customer relationship management and data capture targets.

Responsibilities

• Provide exceptional customer service and support.
• Conduct personalized makeup consultations and pre-booked appointments.
• Meet and exceed sales targets by promoting and selling products.

Skills

Retail experience in beauty or cosmetics

Passionate for makeup and skincare

Customer relationship management

Adaptable in fast-paced environments

Positive attitude

Target and KPI driven

Punctual and flexible

Customer-centric mindset

Job description

Overview

Role - Makeup Artist

Location - John Lewis, Southampton

Hours - 30 hours

Are you ready to rethink your routine? We’re looking for a Full-Time Makeup Artist to join our sparkling Southampton team. A Trinny London Artist is the true heart of where everything happens. You’ll be responsible for embodying our mission of giving our customers the tools they need to be their best every day using our stackable, portable, curated makeup and our award-winning skincare. You’ll do this by combining your next-level artistry skills with impressive product knowledge and a passion for people. You believe in the product being accessible to everyone, and you can adapt your style to suit the needs of who you’re talking to.

Welcome to Trinny London!

Here at Trinny London, we’re changing the face of makeup and demystifying skincare, and we're only just getting started. Founded in 2017 by Trinny Woodall, Trinny London is challenging people all over the world to rethink their routines.

We have achieved tremendous growth since 2017 and we’re proud to be one of Europe’s fastest-growing beauty brands. We’re generating millions of sales by developing innovative products, acquiring hundreds of thousands of supporters and customers all over the world, and more importantly, building a talented and motivated team to support our fantastic growth.

The Role

Your daily to-dos might look like this:

• Greeting all customers on the counter, offering exceptional customer service by understanding customer needs and offering appropriate support and guidance from introduction through to sale
• Provide a personalised consultative approach to all customers, ensuring that you're offering additional beauty services such as the Trinny London Match2Me experience and appointments where possible
• Demonstrate and recommend products to achieve desired looks and address individual concerns
• Conduct pre-booked customer make-up appointments
• Meet and exceed sales targets by actively promoting and selling makeup and skincare products
• Upsell and cross-sell related beauty and skincare items to maximise sales opportunities
• Collaborate with the team to achieve overall sales goals
• Ensure the makeup section is well-organised, clean, and visually appealing
• Implement and maintain attractive displays to highlight featured products and promotions
• Keep makeup tools and workstations clean and sanitised to meet health and safety standards

Qualifications

• Experience in a retail position, ideally within beauty or cosmetics
• Passionate for makeup and skincare
• Experience with customer relationship management and data capture targets
• Adaptable and confident with an ever-changing, fast-paced and high-pressured environment
• Positive and can-do attitude
• Comfortable and motivated by working towards and exceeding targets and KPIs
• Punctual and flexible to work retail hours, including bank holidays and weekends
• Personable with a customer-centric mindset

We love to hear from anybody interested in Trinny London! Although it’s useful to have the skills listed above, we’re always eager to hear from ambitious people looking for their next challenge.

Benefits

• Welcome Trinny London Starter Stack
• Company discount for yourself (50%) and your friends and family (40%) after 3 month probation
• Competitive commission structure
• Bookado (activity membership service)
• T-Parties = summer and festive celebrations!
• Rewards and Recognition Scheme (awarding length of service with gifts, vouchers and additional annual leave)

Equal Opportunities

We celebrate diversity within our customers, our products, and within the teams we build. We champion inclusivity and giving everyone a chance to be the best versions of themselves.

We are committed to equality of opportunity across the company and welcome people from all backgrounds, with their unique perspectives, ideas and experiences.

#TLRETAIL